Clients' reviews

My fiancée and I used Izitour to find a junk in Ha Long Bay, which went very well, and we recommend it with our eyes closed.

I booked a cruise on Ha Long Bay with Izitour. Lim was very responsive and pleasant, and kept me informed so that everything went according to plan. I highly recommend this agency!

A wonderful trip to a wonderful country with wonderful people. Silvia, with her excellent Italian, welcomed us as soon as we arrived and was able to build a magnificent tour for us according to our requests and was always available. Prepared guides, beautiful hotels and perfect, coordinated and punctual transfers in a country that retains all the charm and magic of Southeast Asia. There are many beautiful things to tell, Vietnam deserves to be visited and Izitour (Silvia) was an impeccable tour operator. Thank you!
Luca & Roberta (Italy)

Everything is perfect. This is a fantastic organization if you don't want to think about anything, rely on them for all tailored solutions. Many tours are available.

The 2 nights tulong bay tour booked with izitour was amazing
All the more anna helped me à lot with many other questions i had. All that in a perfect french...thabk you Anna

Great communication with Lim. She organized a small cruise on Halong Bay for me. The prices were more affordable than those of the company I was leaving with, which I had contacted first. She helped me organize the rest of my stay in Vietnam, very available, very pleasant I can only recommend this agency.
Thank you for everything.

Very well organized tour of Ha Long Bay, and Lim is very kind and attentive! I recommend without hesitation.
Nils & Gaëlle

We have come for 14 days IndoChina tour in July 2023 through Izitour Vietnam, and are really happy for the excellent arrangement, all our trip was professionally arranged and Ms, Thu Hien Nguyen has really taken care for comfortable stay and everything. We are extremely happy and going with great memories, which will surely bring us back here.

We did the two days, 1 night cruise in Ha-Long Bay with Pelican Cruse, the experience was very good, they perfectly fulfilled the program that Izitour sent us.
I want to show my thanks especially to Hien Nguyen from Izitour, who at all times answered our doubts and organized us a personalized excursion from Ha-Long Bay to Ninh Binh.
It was an amazing experience! Everything went perfectly.

I hadn't known this agency until recently. Our trip went very well. The drivers were on time. The vehicles used were very comfortable. The excursions were very good. And we stay in WhatsApp contact with an agent if there is anything.
I would recommend for everyone.

Silvia is incredible super helpful and nice, she knows how to speak Italian and English very good, definitely if I will come back I’ll contact her again

We are back after an amazing cruising experience. The crew was so attentive and professional and the food was great. It was all very smooth process. Thank you for everything! All the best!! You are awesome. I work in the tourism industry in Europe and in the Caribbean. Your service and hospitality are top notch

Every detail of our trip worked perfectly. The numerous drivers we used throughout the trip were always on time, the hotels were very nice and our tour guide was fantastic! We enjoyed the Mekong Delta and Halong Bay. All activities planned by our travel contact, Nguyen Thu Hien, we’re done incredibly well.

My husband and I had a wonderful trip. EVERY detail was handled exactly as you said it would be and we never had to wonder if our driver would be where they were supposed to be. Our tour leader was FANTASTIC and we learned a lot about the history, the vegetation, traditions, etc. He was a pleasure to be around. The hostess who managed the details of the home stay was so kind, funny and thoughtful. Thank you for all of your help, Hien. I highly recommend Izitour to anyone who asks.

Hien from Izitour arranged my trip to Halong Bay with perfection. We had a late arrival into Hanoi and we were catered a private speedboat to catch the main cruise. Many of our questions were answered nicely.

This agency is reliable. Lim put our minds at ease and helped us with all the formalities. She helped us find the cruise we liked best, with the right budget too. She speaks French. Contactable on whatapp or voice mail.

After struggling to find a way to aquire a Vietnam approval letter, after finding Izitour and Hien, in a matter of weeks I had my approval letter without any problem in a very easy manner. Hien has been very kind and hepful in explaining me any doubt or question i had.

We recently did a 17 day trip of Vietnam, Cambodia and Thailand organized by Hien Nguyen of Authentik Travels/Izitour in April . She customized a detailed itinerary for us based on our travel preferences and was able to accommodate our activity requests which included a mix of sightseeing the tourist spots, seeing the cultural side of each city, planning outdoor nature activities including a bicycle ride through the countryside and several boat rides, and experiencing the daily lives of the people in each of the regions we visited. From the outset when we contacted her six months prior to the trip, she spent countless hours catering to our every need, answering our numerous e-mails and What’s App chats. She was extremely patient and very responsive in making changes and put together a fun filled itinerary for us. During our travels she was constantly in touch over the phone and chats, ensuring that the trip was going as planned and that we were met at every city by a tour guide and driver from pick up to drop off at each destination. On our first day in Hanoi where she is based, we were fortunate enough to meet her personally and she took us on a walkabout street food dinner with her husband which was an absolute treat. In short, Hien was a delight to work with, extremely professional and she has become a What’s App friend after we came back ! We have no hesitation whatsoever in recommending her as a travel consultant to anyone who visits these parts, and would like to take this opportunity to applaud her on doing a fantastic job – Kudos Hien, you were truly outstanding and we wish you every success !

My husband and I did a 17 day private tour of Vietnam, Cambodia and Thailand organized by Hien Nguyen of Authentik Travels/Izitour in April 2023.

Hien Nguyen did an excellent job at customizing a detailed itinerary for us based on our travel preferences and incorporated all our activity requests including a mix of sightseeing the tourist spots, seeing the cultural side of each city, planning outdoor nature activities including a bicycle ride through the countryside and several boat rides, and experiencing the daily lives of the people in each of the regions we visited. Through the entire planning process she was extremely responsive on WhatsApp and email, with very quick turnaround on all questions and requests.

Hien put together a fun-filled travel adventure for us. We had been planning the trip over 6 months and she made the trip truly memorable for us with every detail taken care off and everywhere the hotels, guides, etc. were great. During our travels she was constantly in touch over the phone and chats, ensuring that the trip was going as planned and that we were met at every city by a tour guide and driver from pick up to drop off at each destination. On our first day in Hanoi where she is based, we were fortunate enough to meet her personally and she took us on a walkabout street food dinner which was an absolute treat.

In summary, Hien is an absolute pleasure to work with, and extremely professional. We have no hesitation in recommending her as a travel consultant to anyone who visits these parts, and will definitely reach out to her to plan our next trip to Indo-China. I would like to take this opportunity to applaud her on doing a fantastic job – Kudos Hien, you were truly outstanding and we wish you every success!!

We just finished a wonderful 15-day 4-person tour with guides and drivers organized by the wonderful Sivia who also followed us step by step through the guides and direct WA contacts.
The tour touched north, central and south with internal transfers by plane.
I leave you with some photos

What an amazing trip. I traveled with my 79 years young mum and everything was seamless. Our 24 night trip had all of the adventure with non of the hassle. Lien Tran our fabulous booking agent could not have been more helpful. All of my questions before booking were answered within 24 hours and while we were travelling Lien kept in touch to ensure that everything was going smoothly. The company was vey responsive when we wanted to make a change to the program. I would book again with IZITOUR without hesitation

What started out as an enquiry about ground transportation in Vietnam eventually turned to us booking a full private tour including accommodation with Izitour. Our family has a wide age range from an infant to two grandparents so we wanted a private tour that catered to our specific needs. And we were glad we did because we could reschedule our daily itinerary based on the weather and various circumstances. All our initial discussion was handled by Tran Lien via WhatsApp. She was so prompt and helpful with all her answers. Initially we were apprehensive about making oversea deposit payment. But all that fears were misplaced. I can confirm that they are a genuine tour agency with really professional service. Once there, we were met with really helpful tour guides and drivers. It’s often helpful to have a guide because not all locals speak English, even at the airport. Overall, would highly recommend this tour agency to anyone looking to do their holidays in Vietnam.

Thanks for all your help and advices !! Hien was very helpful, reactive and professional. You made our trip very pleasant so thank you so much !

Thank you Ms hien for your approval lettre. I got the 3 letter on short time . All of our questions were answered and the payment was very easy

Great experience with izitour. The guides speak very good French, take the time to explain everything. Great drivers. Well organized tour, the best excursions we have done !

Preparation of a circuit in the north of Vietnam after the draft of three proposals. Very attentive to our wishes and very reactive. A warm welcome at the reception of the documents in Hanoi and a great quantity of guides during our travels. Agency combining seriousness and an excellent quality-price ratio.
Thank you very much to Lim, it is really extraordinary to recommend absolutely.

Thanks Hien and all the staff of guides and drivers for the extraordinary support received from planing to delivery of services in our 3 week travel from North to South Vietnam.
The communication was excellent always: in the planning phase we received from Hien our advisor, very clear explanations of the scope of the different alternatives; response was always fast after changes decided.Hien was able to design a personalized trip considering our needs and preferences, arranging everything: hotels, land and air transportation, tours. During the trip, the follow up by Hien was constant, practically every day, about how the travel was, and she was always ready to solve any issue.
Guides were very knowledgeable with very good to excellent command in English. Drivers were respectful and prudent. Their kindness and service was remarkable.
We felt very safe every moment with was great for a mature couple.
We strongly recommend having IZI Tour services when planning a trip to Southeast Asia.

Me and my partner booked a weekend in Ninh Binh with Lim's help, thank you to her for helping us organize this in only one week. She is very professional from the beginning to the end. The real plus of this agency is that our guide speaks perfect French, he is very nice and knows how to adapt to our needs. We learned a lot about Vietnamese history thanks to him. Do not hesitate to send your requests to Lim, I recommend her!

These are just a few words to say how happy I was with the courtesy and help I recieved from Hien of Izitour. Her work was very professional and I am happy with the outcome. I got my visa letter on time. I will recommend her to anyone and will surely be,back whenever I need help

I originally did not plan to visit Vietnam this time, however it turns out that I was able to empty some time this year and visit Vietnam. I thought with my Taiwanese passport I wouldn’t need a visa, however it turns out I need a visa approval letter. I quickly found IZITOUR and they were able to get it done for me in 5 working days. Hien at IZITOUR.com was extremely helpful and patiently described everything for me to ensure I’d feel welcomed by this beautiful country! Enjoying your trip in Vietnam starts with IZITOUR!