Clients' reviews

IZITOUR is a great tourist company that I have been using tourist services and products. My family has booked a private tour in Vietnam from the company during Traditional Tet Holiday (in late January 2023). I contacted the company and Silvia Duong is the one who has provided the consultancy to us. She is very kind, nice and reliable. She has answered all questions from us in timely and high quality manners. Our requirements for the private tour have been met with the support from Silvia Duong. We have enjoyed the tour and all family members are very happy with the services of the company in general and of Duong in particular. If some one asks me to recommend a tourist company in Vietnam, I will be no doubt to say IZITOUR.

Wonderful landscapes and wonderful organization by the tour operator . It was my wife’s birthday and she was so happy with the surprise and special gift from Anna at Izitour. I warmly recommend this company

12 wonderful days of travel in Vietnam from the north, center and south. Thanks to Silvia from Izitour agency who organized our vacation in this limited time to know the most beautiful places in her country...
Visiting so many places in a short time was a bit stressful for some, who would have preferred to spend a minimum of 3 days in the same hotel in order to relax, however, there was also a great desire to know more. A challenge for all of us who were 5 people from 65 years old and up and each with his own pace and desires, but I can say that almost all the guides who accompanied us had the patience to adjust to our pace. Kudos to all the guides, except perhaps for the one from Ho Chi Minh who was not a good Cicerone.
We learned about the thousands of years old religious and architectural cultures and many things about this great country. We collected so many good memories on this busy trip, such as bahía de Halong or doing Tai chi gymnastics at sunrise with a superb view, or sailing in rowboats and passing under caves that seem to have been sculpted by an artist, the stillness of the waters in Binh Ninh and the green of the rice paddies a panacea for the mind and soul. Or even visiting two big cities like Hanoi and Ho Chi Minh getting an adrenaline rush from the fright of seeing millions of motorcycles, which looked like a swarm of wasps, climbing the sidewalk ( the government of Vietnam should put a stop to this).
Remained in my heart the city of Hoi An for its beauty especially at night with its colorful paper and cloth lamps, in the streets as on the boats. I would return to this city again and stay there for a week and not just two days. However, our trip was a scouting trip and for next time we already know where we want to stay more.
I would recommend anyone who wants to take a vacation to this agency, which welcomed us warmly and sympathetically and managed to make us achieve our wish. Everything went as planned.
"Vilma Leon Group "

I was having difficulties with my visa and I contacted the agency from their blog. Anna answered me right away and we talked on the phone in French and she gave me very good advice.

Thank you very much Anna you were very efficient, thanks to you I was able to get my visa approval letter in record time and thanks to this letter I got the visa at Hanoi airport in half an hour. Well done for the service and for your professionalism 

Very enthusiastic and helpful staff. They offer an enormous range of tours which can be overwhelming but as foodies we opted for a half-day Hanoi foodtour and got to hit up all the street food essentials ???? Good way to spend time effectively during our travels

Very reactive and make every procedures easier. Van Anh PHAN Helped me get the visa letter and she fast doing all the procedure highly recommend it

We were 9 people from Australia, France and VN wanted to experience the beauty of Hagiang region in 6 days. Lien and her team, from IZITOUR, were super in helping to build a custom made itinerary that allowed us to not only see the beautiful scenery that Hagiang region had to offer but also opportunities to walk, to cycle and to interact with the local people in the villages of the ethnic minority groups. The driver, Giang, the tour guide, Ngoc, provided, were experienced and exceptional. They overcame challenging and rugged terrains to take us to wonderfully beautiful areas with small villages, markets and gave us some understanding about the culture, the dressing appearance etc. of each minority group. It was an exceptional travel experience that we feel privileged to have been provided. Bravo to Lien, to her team, to the tour guide, Ngoc and the driver, Giang. Well done! We appreciate your efforts and your looking after 9 of us in 6 days. Thank you.

We really like Trang An, a beautiful landscape of mountains, poetic rivers and fresh air. Everything happened exactly as the travel agency had advised. The trip is fun with the tour guide - Silvia Duong - she is enthusiastic and knowledgeable about history. Steamed snails, burnt rice, wow, I can't forget it.

We had had a good time with Silvia Duong. The trip was very good. The scenery was beautiful and the food was delicious. Thank you!

Amazing services and staffs especially Ms. Silvia Duong! During our trip to Hue she had gone an extra mile to give us the best recommendations and travel advices. We enjoyed our trip very much and want to thank Ms. Silvia Duong for her kind assistance and quick sincere responses! Hope we will have many more trip plannings together in the future! Thank you!

I just finished a tour to Vietnam and Cambodia with izitour, and despite my somewhat out-of-the-box program requirements, the fact that I was on my own and with no knowledge of foreign languages, they planned and executed my expectations perfectly.

We contacted IZITOUR about a cruise to Lan Ha Bay. We were fortunate to meet Silvia, a Vietnamese lady who speaks fluent Italian, who took charge of our needs and directed us to exactly the cruise they were looking for. It was a wonderful experience with welcoming and knowledgeable staff. The services and experiences offered were above and beyond our expectations especially in terms of both cabin accommodations and the quality of meals on board. Special thanks to Silvia for being able to give us the right advice, for following us with preparation and professionalism and for offering a high quality product.
Without any doubt we recommend IZITOUR!

Thank you very much Anna, very good service, good customer relationship and professional.
I would recommend

I visit Vietnam ???????? in 3 year's 2016 17 18
It's a very beautiful country and his people a very nice
And I love u all ❤

Well we returned to Vietnam after 7 years. We decided to see the things that the first time, due to time and distance, we missed. The choice of the agency was easy, professionalism,organization availability and kindness of the girls leaves no doubt.Vietnam with IZITOUR is the real one, prepared guides, good drivers,good hotels and of course delicious food. Thank you again for everything EMMA and SILVIA we love you a world of love ️️

Super positive experience, friendly staff and attentive to customer needs!!! I recommend to everyone!

I recommend everyone to go there, we ate really well and the price is not too high either, also the services are good and the staff very friendly

We had a great time, recommend it to everyone, knowledgeable and super helpful staff!!! We will definitely be back!

Great service, the staff always very friendly and helpful, highly recommended for everyone. I will definitely go back there

They offer great services, the staff is very helpful, caring and always with a big smile! Visiting such a beautiful country deserves the support of a higher level, you will definitely find it here!

Nice staff, for certain circumstances we have not been able to take advantage of their services, but in requiring some information about Delta mekong tour i ve received kind assistance by a girl named Silvia Duong, if one day i happen to be over there, certainly we will consider Izitour agency!!!thank Silvia

Second time in Vietnam,we visited the places we missed. Then again if you want to see this wonderful country it takes time. From north to south there are 2000km, with some internal flights(very honest prices) . On the choice of the agency there was no doubt (winning team does not change). IZITOUR once again confirmed its value. Guides who speak Italian very well, serious and careful drivers, level hotels and well-developed program. An agency that assists you in whatever you need during the trip.Thanks for ❤️ EMMA and SILVIA your kindness availability and professionalism made this trip ankora more beautiful ????

Izitour with the assistance of Duong Cao (Silvia) was a wonderful experience.
I found them very professional and helpful. They assisted me in the construction of the trip by giving me lots of advice.
Even in choosing the hotel I found them to be very attentive to my needs I recommend this agency

It was just great!!!
We were accompanied in Vietnam tour by a tour guide who understood with a lot of humor, knowledge and attention to the visitors. Super well done!

I had been thinking of visiting this beautiful country for a long time, thanks to Silvia and Emma for their kindness and for managing to arrange a 2-week private tour in a tight time frame. They were attentive and available at all hours. The Italian-speaking guides knowledgeable and professional and no less were the drivers who safely escorted us far and wide. "Hieu" the young guide who accompanied us on the trip from Hanoi to Bac Ha and Sapa was super caring, recommended many local and street foods for us to taste, "the pancakes" exceptional, finger-licking. Not to mention the Vietnamese coffee, a pleasant surprise, it was a pampering during the whole trip. At the "Capo Cafe" coffee shop in Hanoi we tasted it in all ways, hot, cold, black, with condensed milk, with coconut and even egg coffee, a delight. I can only recommend Izitour for a peaceful trip to Vietnam. Thank you for a wonderful experience.

I had a great vacation with Lyn Tran. She helped me to make evisa and she took care of me very well during my stay.
Lyn Tran and the Izi tour team thank you.

I think this is very nice. I enjoy trip in vietnam. And i wish you always success with your business

Many thanks to Anna for organizing our stay. Availability, speed, welcome, advice. Communication is excellent, she is fluent in French. I recommend without hesitation. Jeremy.

I am very happy to share my experience with IZITOUR as they provided an incredible trip to Hanoi. From start to finish, the tour was extremely well organized and the tour guides were extremely professional and friendly.

The tour included all the major sights and activities in Hanoi, including a walk around Hoan Kiem Lake, a tour of the temples and pagodas in the Old Quarter, and a visit to the famous Water Puppet Theater. The accommodations were also top notch and offered all the amenities one could ask for.

However, what really sets IZITOUR apart is their ability to provide authentic and local experiences. We had the opportunity to sample local foods and experience traditional crafts that would have otherwise eluded us.

All in all, the trip with IZITOUR was an unforgettable experience and I would recommend it to anyone who wants to visit Hanoi. Their professionalism and attention to detail made the trip special and one that I will always remember.