Clients' reviews

5.0 / 314reviews ( Write a review )
  • Visa approval letter

    Thank you very much Anna you were very efficient, thanks to you I was able to get my visa approval letter in record time and thanks to this letter I got the visa at Hanoi airport in half an hour. Well done for the service and for your professionalism 

    Mar 8, 2023
  • Minh Khue T
    Minh Khue T
    United States

    IZITOUR REVIEW !

    Very enthusiastic and helpful staff. They offer an enormous range of tours which can be overwhelming but as foodies we opted for a half-day Hanoi foodtour and got to hit up all the street food essentials ???? Good way to spend time effectively during our travels

    Mar 6, 2023
  • Amazing experience

    Very reactive and make every procedures easier. Van Anh PHAN Helped me get the visa letter and she fast doing all the procedure highly recommend it

    Mar 6, 2023
  • Exceptional travel experience in Hagiang region

    We were 9 people from Australia, France and VN wanted to experience the beauty of Hagiang region in 6 days. Lien and her team, from IZITOUR, were super in helping to build a custom made itinerary that allowed us to not only see the beautiful scenery that Hagiang region had to offer but also opportunities to walk, to cycle and to interact with the local people in the villages of the ethnic minority groups. The driver, Giang, the tour guide, Ngoc, provided, were experienced and exceptional. They overcame challenging and rugged terrains to take us to wonderfully beautiful areas with small villages, markets and gave us some understanding about the culture, the dressing appearance etc. of each minority group. It was an exceptional travel experience that we feel privileged to have been provided. Bravo to Lien, to her team, to the tour guide, Ngoc and the driver, Giang. Well done! We appreciate your efforts and your looking after 9 of us in 6 days. Thank you.

    Mar 6, 2023
  • Mia N
    Mia N
    Germany

    Nice trip

    We really like Trang An, a beautiful landscape of mountains, poetic rivers and fresh air. Everything happened exactly as the travel agency had advised. The trip is fun with the tour guide - Silvia Duong - she is enthusiastic and knowledgeable about history. Steamed snails, burnt rice, wow, I can't forget it.

    Mar 4, 2023
  • Mia N
    Mia N
    Germany

    Beautiful trip

    We had had a good time with Silvia Duong. The trip was very good. The scenery was beautiful and the food was delicious. Thank you!

    Mar 4, 2023
  • Worthwhile

    Amazing services and staffs especially Ms. Silvia Duong! During our trip to Hue she had gone an extra mile to give us the best recommendations and travel advices. We enjoyed our trip very much and want to thank Ms. Silvia Duong for her kind assistance and quick sincere responses! Hope we will have many more trip plannings together in the future! Thank you!

    Mar 3, 2023
  • Second time

    I just finished a tour to Vietnam and Cambodia with izitour, and despite my somewhat out-of-the-box program requirements, the fact that I was on my own and with no knowledge of foreign languages, they planned and executed my expectations perfectly.

    Mar 3, 2023
  • Special thanks to Silvia

    We contacted IZITOUR about a cruise to Lan Ha Bay. We were fortunate to meet Silvia, a Vietnamese lady who speaks fluent Italian, who took charge of our needs and directed us to exactly the cruise they were looking for. It was a wonderful experience with welcoming and knowledgeable staff. The services and experiences offered were above and beyond our expectations especially in terms of both cabin accommodations and the quality of meals on board. Special thanks to Silvia for being able to give us the right advice, for following us with preparation and professionalism and for offering a high quality product.
    Without any doubt we recommend IZITOUR!

    Mar 2, 2023
  • Excellent

    Thank you very much Anna, very good service, good customer relationship and professional.
    I would recommend

    Mar 1, 2023
  • Khaled J
    Khaled J
    United States

    Beautiful

    I visit Vietnam ???????? in 3 year's 2016 17 18
    It's a very beautiful country and his people a very nice
    And I love u all ❤

    Mar 1, 2023
  • The real Vietnam

    Well we returned to Vietnam after 7 years. We decided to see the things that the first time, due to time and distance, we missed. The choice of the agency was easy, professionalism,organization availability and kindness of the girls leaves no doubt.Vietnam with IZITOUR is the real one, prepared guides, good drivers,good hotels and of course delicious food. Thank you again for everything EMMA and SILVIA we love you a world of love ️️

    Mar 1, 2023
  • Prepared and friendly

    Super positive experience, friendly staff and attentive to customer needs!!! I recommend to everyone!

    Mar 1, 2023
  • You have to go

    I recommend everyone to go there, we ate really well and the price is not too high either, also the services are good and the staff very friendly

    Mar 1, 2023
  • Recommended!

    We had a great time, recommend it to everyone, knowledgeable and super helpful staff!!! We will definitely be back!

    Mar 1, 2023
  • Very positive

    Great service, the staff always very friendly and helpful, highly recommended for everyone. I will definitely go back there

    Mar 1, 2023
  • Marco V
    Marco V
    Italy

    Top level staff!

    They offer great services, the staff is very helpful, caring and always with a big smile! Visiting such a beautiful country deserves the support of a higher level, you will definitely find it here!

    Mar 1, 2023
  • Vietnam journey

    Nice staff, for certain circumstances we have not been able to take advantage of their services, but in requiring some information about Delta mekong tour i ve received kind assistance by a girl named Silvia Duong, if one day i happen to be over there, certainly we will consider Izitour agency!!!thank Silvia

    Feb 28, 2023
  • Vietnam Again

    Second time in Vietnam,we visited the places we missed. Then again if you want to see this wonderful country it takes time. From north to south there are 2000km, with some internal flights(very honest prices) . On the choice of the agency there was no doubt (winning team does not change). IZITOUR once again confirmed its value. Guides who speak Italian very well, serious and careful drivers, level hotels and well-developed program. An agency that assists you in whatever you need during the trip.Thanks for ❤️ EMMA and SILVIA your kindness availability and professionalism made this trip ankora more beautiful ????

    Feb 28, 2023
  • Great Silvia

    Izitour with the assistance of Duong Cao (Silvia) was a wonderful experience.
    I found them very professional and helpful. They assisted me in the construction of the trip by giving me lots of advice.
    Even in choosing the hotel I found them to be very attentive to my needs I recommend this agency

    Feb 28, 2023
  • Jan Kiese
    Jan Kiese
    Germany

    Beautiful

    It was just great!!!
    We were accompanied in Vietnam tour by a tour guide who understood with a lot of humor, knowledge and attention to the visitors. Super well done!

    Feb 28, 2023
  • Tour from North to South

    I had been thinking of visiting this beautiful country for a long time, thanks to Silvia and Emma for their kindness and for managing to arrange a 2-week private tour in a tight time frame. They were attentive and available at all hours. The Italian-speaking guides knowledgeable and professional and no less were the drivers who safely escorted us far and wide. "Hieu" the young guide who accompanied us on the trip from Hanoi to Bac Ha and Sapa was super caring, recommended many local and street foods for us to taste, "the pancakes" exceptional, finger-licking. Not to mention the Vietnamese coffee, a pleasant surprise, it was a pampering during the whole trip. At the "Capo Cafe" coffee shop in Hanoi we tasted it in all ways, hot, cold, black, with condensed milk, with coconut and even egg coffee, a delight. I can only recommend Izitour for a peaceful trip to Vietnam. Thank you for a wonderful experience.

    Feb 28, 2023
  • Great vacation in Viet Nam

    I had a great vacation with Lyn Tran. She helped me to make evisa and she took care of me very well during my stay.
    Lyn Tran and the Izi tour team thank you.

    Feb 28, 2023
  • Dhanes Mbah Jenggot
    Dhanes Mbah Jenggot
    United Kingdom

    The nice trip in vietnam

    I think this is very nice. I enjoy trip in vietnam. And i wish you always success with your business

    Feb 28, 2023
  • Vietnam trip February 2023

    Many thanks to Anna for organizing our stay. Availability, speed, welcome, advice. Communication is excellent, she is fluent in French. I recommend without hesitation. Jeremy.

    Feb 28, 2023
  • Alex D
    Alex D
    Germany

    Memorable trip to Hanoi

    I am very happy to share my experience with IZITOUR as they provided an incredible trip to Hanoi. From start to finish, the tour was extremely well organized and the tour guides were extremely professional and friendly.

    The tour included all the major sights and activities in Hanoi, including a walk around Hoan Kiem Lake, a tour of the temples and pagodas in the Old Quarter, and a visit to the famous Water Puppet Theater. The accommodations were also top notch and offered all the amenities one could ask for.

    However, what really sets IZITOUR apart is their ability to provide authentic and local experiences. We had the opportunity to sample local foods and experience traditional crafts that would have otherwise eluded us.

    All in all, the trip with IZITOUR was an unforgettable experience and I would recommend it to anyone who wants to visit Hanoi. Their professionalism and attention to detail made the trip special and one that I will always remember.

    Feb 28, 2023
  • Travel to Vietnam

    Travel around Vietnam, north, central, south and Phu Quoc. Reliable agency, professional Italian-speaking guides.

    Feb 28, 2023
  • Burak Aktas
    Burak Aktas
    United States

    An amazing week

    It was an amazing week for me ☺️ I'm gonna miss the time that I spend with you guys thank you so much

    Feb 28, 2023
  • Perfect

    We needed a Vietnamese visa for my Algerian friend, Anna and her colleague took care of everything. They were fast and answered all our questions. I recommend!!!

    Feb 25, 2023
  • The Izitour team and Anna 10/10

    I dealt with Anna to get my visa but also precious information. Her professionalism is very good and she allowed me to have the best trip possible. Thank you to her and to the izitour group.

    Feb 24, 2023


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