Clients' reviews

This is one of the most memorable trips in my whole life. I was so impressed with the wonder nature of Vietnam. Here are 3 words for Ha Long trip: stunning, adventurous, and healing. The support team was so friendly and enthusiastic. I was guided by Van Anh, a.k.a Anna. She was caring and knowledgeable that I learned a lot about the trip from her. By the way, the team is wonderful and supportive. Thanks for everything. Vietnam, definitely back for more!!!!!!!!!!!

I choose Izitour for our 14 days Vietnam tour.
We were really satisfied with their organization!!
Mr Hoang and Ms Hien, the people with whom I interacted, they proved to be truly professional and understood our needs satisfying them in the best way.
Cars, hotels, drivers and guides were all perfects:
Chat with the guides to learn more about their beautiful country was really interesting and enjoyable.
Plus their indication about Vietnamese cuisine restaurants have been remarkable!
In short, if I had to classify our experience with Izitour, without any doubt I would attribute 5 stars plus!!
Thank you Hoang, thank you Hien!!

Journey from Italy to the North and Center of Vietnam.
My fiancée and I relied on Izitour, especially travel consultant Silvia, to organize our 13-day trip. In addition to the professionalism in the organization, we appreciated Silvia's safety, availability and professionalism throughout the duration of the trip, from planning to the last second before taking the return flight.
Our intention was to get to know the most authentic part of Vietnam without rushing from one stage to the next, but enjoying the moment and dedicating the right time to each activity. The result was exceptional: we felt pampered and in total safety at every stage of our itinerary. We opted for the guide in Italian, this was also the right choice because the level of knowledge of the Italian language is very high.
I advise everyone! If I was to organize another trip to Vietnam, I would definitely use Izitour's contact.

13-day trip to Vietnam perfectly organized by Silvia for a couple in their thirties.
We relied on Silvia for an authentic tour and to optimize our time in Vietnam. The goal was to see as many places as possible in a few days but to experience them without feeling like two tops. We already noticed the professionalism during the organization of the stages, which they had studied from Italy and which we improved thanks to Silvia's advice. The professionalism was confirmed throughout the trip. The experiences lived were unique! Timing was perfect and everything had been organized down to the smallest detail and with the utmost professionalism. Not to mention Silvia's assistance and presence during the trip. She was unique! We felt pampered from the first to the last day.
I recommend it for anyone who wants to organize a trip to Vietnam!

2 weeks well spent in Vietnam. Thank you Anna for arranging our trip. She is always attentive and responsive. We were lucky to be able to discover this beautiful country and the daily life of the locals. I recommend this agency

We came back delighted with this week to discover the North of Vietnam. The success of this trip goes first of all to the flawless and professional organization of IZITOUR.com and particularly thanks to our Travel Advisor Van Anh, without whom our trip would probably not have taken place and to whom we can only salute his attention to his clients. (advice in the preparation, progress of the trip, choice of hotels and accommodation, activities and local assistance of excellent quality), but also to a country rich both in its historical sites and in its natural diversity and above all people who are always very welcoming and smiling.

A quality team of drivers and guides from start to finish, with very pleasant advice and attention whose knowledge has surprised us on several occasions. Passionate and exciting guides.

All this allowed us to travel serenely throughout the week and just enjoy.
We will come back for other destinations with pleasure. Thank you everything was perfect.

2 weeks well spent in Vietnam. Thank you Anna for arranging our trip. She is always attentive and responsive. We were lucky to be able to discover this beautiful country and the daily life of the locals. I recommend this agency

Being from tunisia, i needed a visa on arrival to be able to enter Vietnam, which was a quite complicated procedure to do. I have requested the help of Izitour to obtain my visa and I was able to get in less than a week. I especially recommend the travel consultant Hein who was responsible of my case, he was very professional, proactive and happy to answer all my question. I am really satisfied with the quality of services and looking forward to my trip to vietnam.

Anna very responsive, friendly and professional assisted me very kindly in obtaining my e-visa, this shows that Izitour is a very good agency. With knowledgeable Anna.

Thanks to Lim for the advice she gave us and her professionalism, unfortunately we were not able to carry out the proposed tour but it is only a postponement.

5 days from Hanoi, that's what I asked Anna who knew perfectly how to answer my wishes. From the rice fields of Puo Long to the authentic bay of Lan Hà via Minh Binh, we hiked, cycled, rode a Sampan, slept in local homes, on the unforgettable junk... I sincerely thank Anna who, with Bich our guide, made our trip dynamic, authentic and unforgettable.

We were a group of 5 friends and while we were in Thailand we decided to visit Vietnam, we turned to IZITOUR agency in Hanoi who planned and executed our expectations perfectly, world class hotels, guides who speak very good Italian, assist you in anything you need during the trip.
We had a great time, super positive experience, recommend to everyone, very reliable agency.
Thanks to Silvia and Emma for your kindness and helpfulness

Hien at IziTour helped me get my Visa Approval Letter before travelling to Vietnam.
Given that I have a Trinidad & Tobago passport, I was quite worried about the visa process before applying. Hien was very friendly, responsive and clear throughout and my approval letter arrived within 6 working days. I could not recommend my experience more highly!

Silvia has organized our trip to Hanoi and Sapa with high professionalism and experience. Some good local insights are highly appreciated.

 

A big thank you to Izitour and in particular to Lim, very competent person, always available and very pleasant. Our tour "Ancient capital Hoa Lu and Tam Coc" was very well organized. Punctuality, program, information, ALL was perfect. Bravo and good continuation.

A big thank you to LIM for her professionalism, her availability and her kindness. LIM knew very quickly how to propose us an intimate cruise in the bay of LAN HA which corresponded completely to our expectations. Thank you again LIM, you were perfect !

We had asked to visit Vietnam as close as possible to the population, it is done. Anna prepared a tour that met all our expectations and I thank her for her knowledge and assiduity to amaze our first steps in this magnificent country. AD.

Perfect in every detail.I contacted Izitour 48h before my arrival in Hanoi to organize new tours for my photography groups and with great surprise I found a serious and prepared team that in a very short time made everything requested. Special thanks to Silvia and her excellent Italian, for her organizational skills and constant patience to follow the photographic tour day by day even from a distance and "adjust the shot" during the itinerary itself. Bravissima, congratulations indeed. Beyond all expectations.
Roberto,

My file was taken care of by Anna (Van Anh) for a visa application. I got my visa in only a few days. Anna was available by email and WhatsApp (which is very convenient) and answered all my questions quickly. Thank you again for your help, advice and availability. We will be going through you again for our next stay in Vietnam!

Our trip planning executed by Lien & planning team & tour guide was splendid!! They accommodated with our request on destination, meal request and additional request. We all enjoyed ourselves. Tour guide Sue did lots of crazy stuff with us, tour guide Huan remembered all our meals restrictions. Thank you very much!

Thanks for Lien on the planning of the itinerary and both Sue and Huan for providing their professional services at Sa Pa and Hanoi respectively during our trip. We have a wonderful and fun time. Highly recommended 

We went for 6days 5 nights trip(Sapa & Hanoi), It’s an enjoyable trip, nice food, great people Thanks Lian the planner, Ms Su & Huan the tour guide. It’s a pleasant experience. highly recommended to all.

Great experience in Vietnam thanks to the precious advice of Anna, our contact at Izitour. From the organization of the trip to the last day, she helped us to design a Vietnam trip that would meet all our expectations. Our guide Son was very professional and very cool at the same time, after a few days we had the impression that he was more a friend who showed us around his country than an official guide.
A great class! Thanks again to Izitour for this wonderful trip and especially to Anna and Son who we already miss!

We visited with Izytour Ninh Binh and this choice was fantastic.
Thank you very much to Lim who was our contact person from Hanoi, very available and who takes care of the clients.
I highly recommend Izytour.

I had such a great experience working with them. They were so organised and helpful and always available to answer our questions. I strongly recommend them.

They were able to get me a multiple entry visa approval letter Saudi Arabia national.
They were very helpful and fast.
Always available for any questions or status updates.
Will use their services again.

IZITOUR is a great tourist company that I have been using tourist services and products. My family has booked a private tour in Vietnam from the company during Traditional Tet Holiday (in late January 2023). I contacted the company and Silvia Duong is the one who has provided the consultancy to us. She is very kind, nice and reliable. She has answered all questions from us in timely and high quality manners. Our requirements for the private tour have been met with the support from Silvia Duong. We have enjoyed the tour and all family members are very happy with the services of the company in general and of Duong in particular. If some one asks me to recommend a tourist company in Vietnam, I will be no doubt to say IZITOUR.

Wonderful landscapes and wonderful organization by the tour operator . It was my wife’s birthday and she was so happy with the surprise and special gift from Anna at Izitour. I warmly recommend this company

12 wonderful days of travel in Vietnam from the north, center and south. Thanks to Silvia from Izitour agency who organized our vacation in this limited time to know the most beautiful places in her country...
Visiting so many places in a short time was a bit stressful for some, who would have preferred to spend a minimum of 3 days in the same hotel in order to relax, however, there was also a great desire to know more. A challenge for all of us who were 5 people from 65 years old and up and each with his own pace and desires, but I can say that almost all the guides who accompanied us had the patience to adjust to our pace. Kudos to all the guides, except perhaps for the one from Ho Chi Minh who was not a good Cicerone.
We learned about the thousands of years old religious and architectural cultures and many things about this great country. We collected so many good memories on this busy trip, such as bahía de Halong or doing Tai chi gymnastics at sunrise with a superb view, or sailing in rowboats and passing under caves that seem to have been sculpted by an artist, the stillness of the waters in Binh Ninh and the green of the rice paddies a panacea for the mind and soul. Or even visiting two big cities like Hanoi and Ho Chi Minh getting an adrenaline rush from the fright of seeing millions of motorcycles, which looked like a swarm of wasps, climbing the sidewalk ( the government of Vietnam should put a stop to this).
Remained in my heart the city of Hoi An for its beauty especially at night with its colorful paper and cloth lamps, in the streets as on the boats. I would return to this city again and stay there for a week and not just two days. However, our trip was a scouting trip and for next time we already know where we want to stay more.
I would recommend anyone who wants to take a vacation to this agency, which welcomed us warmly and sympathetically and managed to make us achieve our wish. Everything went as planned.
"Vilma Leon Group "

I was having difficulties with my visa and I contacted the agency from their blog. Anna answered me right away and we talked on the phone in French and she gave me very good advice.