Clients' reviews

My husband and I planned our recent family trip to Hanoi with Ms Tran Lien from Izitour Company Limited. She made the process smooth, seamless and stress free! Made our holiday so enjoyable definitely be recommending to our family and friends.

Very cool person. We had a very nice boat with very friendly crew in Halong Bay. Their organisation was perfect.

Lim gave us excellent advice. She organised a tailor-made tour for us that perfectly met our expectations. You can trust her with your eyes shut!

We spent 2 extraordinary days, the guide and driver were very kind and helpful. We were able to taste the typical dishes of the region, it was really delicious.
The visit to the waterfall was incredible! Magnificent view!
We had a great time sharing with the E-De ethnic groups, and the dance show was very nice to see, we were able to dance with them, and we have very good memories.
The village is very beautiful and the inhabitants are incredibly kind.
A trip to Vietnam that I'll never forget. We'll definitely be coming back and I'll be calling on Ms Lim from Izitour again, as the organization and advice matched my expectations perfectly.
I am very happy to have been able to discover and share with my mum and my son such a wonderful stay in our beautiful country.
Thank you Ms Lim and to the Izitour organization and see you soon!)

Many thanks to Lim who organized the Halong Bay cruise for us and for all his good advice before we left for Vietnam. We recommend Izitour and of course Lim.

A big thank you to Lien for providing us with a customised four day itinerary to Hanoi; our driver and tour guides were exceptional. We enjoyed all the food and activities that were organised in such a professional manner.

Very friendly and competent advice on a visa application. Questions were answered in a very short time.

Anna has put together a superb tailor-made tour of the Mekong delta.

Everything was perfect and everybody was kind, helpful and very professional. Special mention to our tour guide, Jonathan, and to Lien in the back office. THANK YOU VERY MUCH.

We had a problem obtaining by ourselves our visas on time, not having anticipated the closure of administrations for the Tet Festival.
Fortunately, the IZITours team, and particularly LIEN, was incredibly helpful and extremely efficient, not hesitating to take care of everything even during their holidays.
Departing tomorrow, we can't wait to arrive and continue planning our tours with LIEN and Izitours

Thanks to Izitour's visa support, my Turkish friend was able to come to Vietnam as planned. The service was very nice and fast. Highly recommended!

Booked from Germany. Professional and fast communication. Great young Vietnamese woman as a guide. Not only touristy but also off the beaten track on a 4-day tour through the Mekong Delta between the years 2023-24. Clear recommendation

Fantastic from start to end couldn’t do enough for you pick up to drop off at end of cruise was excellent the food and organised trips were great do not hesitate in booking with izitour I will again.

A spectacle of nature, it's like being in paradise if there is a paradise.
It's just a shame there are too many people, they should limit the tourist boats

Lim very kind ! She met our expectations for a tour to Ha Long Bay.
Thank you very much ☀️☀️☀️

My wife and I recently took a 3-day tour with private guide through MaiChau and Ninh Binh with Izitour. We were very satisfied by the tour. There was a good blend of visits and time off. Our guide Mr Phong was very friendly and helpful. The Izitour was extremely responsive. Also, we appreciated the opportunity to choose our hotel category and very much enjoyed the lunches provided during the tour. We would recommend this Izitour tour to our friends and family.

My wife and I did the HOI AN TO HUE & PHONG NHA CAVES | AUTHENTIC PACKAGE TOUR. We had an amazing time and this package was exactly what we were wanting. The accommodations were terrific and great was a good nights rest after an exciting days of tours. Both our tour guides Mr. Sáu and Mrs. Sa were very informative and spoke great English. They were both so attentive and had great communication. Leading up to our tour we Ms. Lien who answered all our questions and kept checking in with us throughout the tour to make sure everything was meeting our expectations. I would recommend this tour group if you want to tour Vietnam.

The tour was well organized. Good communication with the sales people during preparation and tour itself. Great, that Izitours was so flexible to move one day trip to another day due to an illness from our side.

Top quality customer service, always gentle and friendly.
Izitour helped us in getting the visa in arrival within a very limited amount of time.

Mr hung was amazing he helped us out in a pickle with the visa and organized a great countryside trip for us. 100% would do it again. He was flexible and helpful and genuine !

Provider is highly recommended, everything went smoothly
We liked the north of Vietnam much better than the south

Very good advice from Mr Huy Hung, everything was perfect from departure to arrival. I recommend IZITour.
Booking was made at their offices in Hanoi...

We had a great tour with our guide Ms Than Hien (Kat) and our driver.
Kat has a wealth of knowledge about ethnic people and Vietnamese culture and which she shares and explains very clearly. We visited beautiful places and villages and interacted with local people. We stayed at lovely homestay where we had amazing dinners with the hosts who were very warm and welcoming
Mai Chau and Pu Luong have beautiful views and we had lovely trekking among terraced rice fields. The bike tour and boat tour in Ninh Binh were also very pleasant (we also saw the monkeys!). I'd recommend this tour, it allows you to visit many different places and learn a lot about Vietnam and it's culture. Thank you again Kat and to our amazing driver!

Very good advice from Mr Huy Húng, everything was perfect from departure to arrival. I recommend IZITour.
Booking was made at their offices in Hanoi...

So much fun in Vietnam!! Specially thanks to Ms Lien who helped my family arranged such memorable trip. All tourists go Vietnam must find them!

I can tell you that I was completely satisfied with the organisation and running of my stay in Vietnam, thanks to the constant involvement of my travel consultant Van Anh. From the design stage and our many discussions to design a month-long trip. The organisation and services were absolutely in line with what was planned, I was listened to and followed up, and what was even more appreciable was the unparalleled support and responsiveness in helping me to seek treatment for a health problem. In conclusion, professionalism, involvement and human warmth, a big, big thank you!

Izitours, in particular Mrs. Van Anh Phan, has organized an overnight cruise departing from Catba in Lanha Bay. Transfer from our hotel in Hanoi, then from Catba to Ninhbinh. Personalized organization of several transfers from HoChiMinh airport to the Mekong Delta and back, with timing respected. Perfect organization, good advice and a very warm welcome in their Hanoi office. Mrs. Van Anh Phan is very professional, friendly and available, and her French is excellent, which facilitated our exchanges.

Izitour saved my trip to Vietnam. I completely forgot to apply for a visa before my flight. Unfortunately it was already the weekend and the immigration office was closed. Izitour prepared everything over the weekend to get an urgent visa for me on Monday. I only lost one day through my own fault. Thank you for your good support

We have always travelled on our own, doing our research before heading out to our destination, never relying on a tour guide. However, we are glad that we booked a private tour with Izitour. First, IMO, the Ha Giang Loop should only be driven by experienced local drivers, the looping roads and narrow path leading to small ethnic groups villages are difficult to navigate, for your safety and the others on the road, leave it to the locals. Secondly, having a tour guide will save you time and energy on the travel logistics: lodging, travel distances, food safety, local custom taboos, etc… (Thank you Lien for taking care of the mundane part for us) not everything you need to know will be found on the internet when travelling to non-touristy remote area.

Our amazing guide Zonie was the perfect guide for us, he was able to cater to our group preferences that diverged from a teenager to middle aged couple and one elderly. I was very impressed by his keen sense of observation to pin down our food preferences, activities and habits without us having to point it out, he basically tailored the trip to our needs and likes, to ensure we were having a great time. Zonie often went out of his way to ensure that we get to see unexpected sights along the way; As we trekked through the small indigenous village, we were introduced to a galore of local food, flora and fauna, wondrous sceneries, on top of learning about the local customs/lifestyle and architecture of the different indigenous groups.

A note of caution, we have chosen to “live like a local” style, however if indoor plumbing is a must for you, mention if to Izitour as some WCs on the road are just “hole in the ground”.

In short, I would recommend this tour and Zonie as a guide for a successful “bucket list” checkmark, unforgettable memories, and the privilege to meet people who’s mission is to see you smile under their care.

Thank you so much for being so quick and efficient with the visa process, I was able to take my flight at time and have an amazing trip!