Clients' reviews

All colleagues from Izitour did their utmost to ensure that my trip was hassle-free. All colleagues, were punctual, courteous and responsive.

We spent 23 fantastic days in Vietnam, traveling from north to south and ending on the wonderful island of Phú Quốc. Kim, our travel agent, organized a private tour just for the three of us, as we don’t like traveling in groups and prefer independence. It was simply perfect, planned down to the smallest details, always attentive to our requests and going above and beyond to satisfy them! The guides were well prepared, transfers were always on time, and the vehicles were comfortable and suitable.
Vietnam is an amazing country—I strongly recommend everyone to visit and to rely on their agency. They are truly special people!

We had an amazing trip to Vietnam! We visited Ho Chi Minh City, Hoi An, and Hanoi, and everything was perfectly organized. A huge thank you to Lien for the excellent planning! We were a group of seven, and we had a fantastic experience!

I spent 19 wonderful days in Vietnam with my girlfriend, and everything went perfectly. We did a very long trip with several domestic flights. We started in Hanoi and traveled all the way to Saigon/the Mekong Delta, then spent a few days on Phu Quoc Island. I planned the trip according to my needs together with Justin from IZI Tour, and he was extremely kind and impeccable. He always made sure everything was running smoothly, and whenever we had a request he was always available. He never made a single mistake and supported us throughout the entire journey. Thanks to him, our vacation was truly memorable!

We departed in December for a 22-day customized tour of Vietnam and Cambodia and have just returned. I never imagined I would experience something so wonderful and unforgettable. The trip was excellently organized, with amazing Italian-speaking guides (whom we warmly embrace) and truly competent and patient drivers. It was a journey through two countries with a very difficult past, which have risen again with courage and love for their land. From the rice terraces of the North, the palaces of Central Vietnam, the Viet Cong tunnels, the Mekong, to Cambodia with its Angkor temples—and much more—we were deeply moved by the people who welcomed us everywhere with simplicity and smiles.

It was a FANTASTIC trip!

An incredible experience! I did a one-day tour to Cat Ba with a cruise, and everything was organized impeccably. My, my travel consultant, supported me in every step and made it a truly unique experience. Well done, My, and well done, Izitour!

An excellent experience! Very professional, with quick responses—they created a program exactly the way we wanted it!

We started planning our group trip of 15 people to Vietnam 9 months in advance. Throughout the entire process, Huy Hung Pham was incredibly helpful and patient, answering our countless questions, accommodating unexpected changes along the way, and closely following up on our tour progress from start to finish. The tour package was very well designed and perfectly suited for our group, which included teenagers. We were consistently well looked after by the highly competent, attentive, and friendly guides arranged by IziTour. Whenever questions came up, Huy was always available to assist promptly. He even surprised us with thoughtful gifts delivered to our hotel, which was a lovely touch. Thank you, Huy. We truly appreciate the wonderful memories you helped create for us. This trip would not have been nearly as memorable without your hard work and dedication.

We traveled with IZITOUR.

Itinerary, program and activities: Essential Vietnam – 15 days. For those who have two weeks and want to discover Vietnam, this itinerary is perfect: 10/10. A great balance between guided visits and free time to explore independently. Excellent transportation.

Hotels and cruises: All hotels were comfortable and well located: 10/10. We especially appreciated the cabin with a private outdoor space on the boat in Ha Long Bay: a clear 10+.

Meals: The cooking class and the included lunch were highly appreciated: 10/10. Other included meals were also good.

Guides: Our guides My, Huè, Phuc, Tom, and Ngoc (Smeralda) were professional, caring, attentive, and very kind. Special mention for Smeralda’s excellent Italian.

Transportation: We were very satisfied with all the drivers. A special thanks in Ho Chi Minh City, where our driver kept our large luggage for us during our stay on Phu Quoc Island.

Comments and recommendations: We really appreciated being able to plan the itinerary together, combining our needs. Having My Dinh as our contact made us feel safe at all times—she always replied immediately!

I had a very good experience with IZI Tour. They organized the trip respecting my dates and the experiences I wanted. Everything worked perfectly.
I highly recommend them.

Excellent and accurate communication with the travel consultant, with good logistics in every aspect of the trip. Perfect timekeeping from drivers and guides. Polite and knowledgeable staff who were attentive and flexible to our personal needs. Fun and interesting itinerary for the trips. We are very happy with our experience. Highly recommended.

I was truly happy to have organized my vacation in Vietnam with Izitour, and especially grateful to have been looked after by Justin. Besides being an exceptional person (he even came to visit us at the hotel and brought us gifts from Vietnam), he replied to us at any time without delay and fulfilled every single request we had.

We had 15 days available and wanted to travel through Vietnam from north to south, while taking into account that we were traveling with a 4-year-old child. We didn’t really know what would be best to do, but thanks to Justin, the trip was simply perfect! Extremely well organized and perfectly suited for traveling with a young child.

I have had several experiences with travel agencies (in other parts of the world), and honestly, this is the best agency I have ever worked with. I highly recommend booking with them.

Thank you so much for everything, and especially thank you, Justin. It was also a pleasure to meet you!

My husband and I did this tour for our honeymoon and it was amazing. Every single thing was perfect and we were treated so well. From the drivers that picked us up from the airport to our tour guides, we had the most amazing time. We had the sweetest treats from each hotel for our honeymoon. We have felt so special on this tour!

We worked with the Izitour agency for our one-month trip, returning on December 25, 2025, and it was an absolutely wonderful experience. From the very beginning, we were lucky to be accompanied by an exceptional person, Thanh Thao, who organized a dream 24-day journey for us at the last minute, perfectly tailored to our expectations, with French-speaking guides.

Throughout the trip, Thanh Thao regularly checked in with us to make sure everything was going perfectly. Her kindness, attentiveness, and professionalism truly made all the difference and allowed us to travel with complete peace of mind.

The guides were simply fantastic: caring, kind, and always attentive to our well-being.

We warmly recommend the Izitour agency, and especially Thanh Thao, to whom we extend our heartfelt thanks for this unforgettable experience.
A huge thank you!

We would like to share our wonderful experience with all travelers who are visiting or planning to visit Vietnam, and warmly recommend the Izitour agency and its fantastic team. A very special thank you to Thao Thanh, who accompanied us with care, kindness, and professionalism throughout our journey. Thanks to her, we lacked nothing—whether in terms of meals, organization, or comfort. She brought together an exceptional team of drivers and guides who allowed us to discover Vietnam from south to north, admiring all the wonders and the richness of this extraordinary country. We recommend this agency with our eyes closed, and Thao Thanh as a travel advisor without the slightest hesitation. A thousand thanks again for this unforgettable trip.

We had an exceptional experience with Lien and IziTour. After contacting Lien directly based on our research and reviews, she created a private, customized itinerary that perfectly balanced our interests with her expert recommendations. Our 12 days were filled with incredible sights, rich history and culture, knowledgeable and personable guides, and caring drivers who made us feel safe even in Vietnam’s very busy cities. The pace was ideal, the accommodations and included food were excellent, and Lien was always available—quickly and seamlessly adjusting plans when weather issues arose. We also included three days in Siem Reap, Cambodia, where Lien arranged an unforgettable guide who had lived through the Khmer Rouge regime. His personal story and love for his country and culture made for one of the most moving experiences of our lives. I highly recommend IziTour, and especially Lien, for travel in Vietnam and Cambodia.

I had some initial concerns, but thanks to Justin’s perfect organization everything went smoothly. We did a tour from north to south with three attentive guides. We had expressed our wish to see the authentic Vietnam, and Justin fulfilled every request. He stayed in constant contact with us throughout all transfers. What can I say—highly recommended! They truly tailor the trip to your needs, making it an unforgettable journey. Thank you IziTour, and especially thank you, Justin.

During our recent trip to Vietnam, we wanted to discover Pu Luong and the life of the Mekong Delta. Izitour offered us a program tailored to our wishes, and we were welcomed by Mrs. Thu Trang at Izitour Hanoi before departure. Both visits went perfectly. We appreciated the careful driving of our drivers and the richness of the exchanges with our guides. This was our second trip with Izitour. Naturally, for us, it is an agency we highly recommend.

Since the first day I got in contact with Vu Tran for a Spanish private tour, I knew that the right company: Service was great, always on time. Everything very organized. Drivers and tours guides awesome and helpful. I can’t complain. Vu Tran is the best travel planner I’ve ever had… He got the itinerary what I want better than I was thinking. He is the most talented.

We booked a three-day guided tour and loved the service, the staff, and how easy they made everything so we could discover an area of Vietnam that’s hard to visit on our own. Everything was 10/10. I 100% recommend it.

Both the driver and the guide were extremely kind, and it was a real pleasure to spend those three days with them. The experience was wonderful, and we’re very happy to have booked this tour with you. We would definitely recommend it to anyone visiting Vietnam.

We have just returned from a cruise in Bai Tu Long Bay, which was fantastic. I would especially like to thank Mrs. Thanh Thao (Elodie) for her great advice, professionalism, and responsiveness.
We had a wonderful time.
Thank you, Elodie.

A 24-day private tour between Vietnam and Cambodia, carefully planned in the months before the trip with our contact Justin, who provided assistance throughout our journey.
We visited Hanoi, the capital, where the legend of Ho Chi Minh is felt everywhere — a city organized in its chaos, which is also its lifeblood. Then we explored Northern Vietnam, with its mountains, terraced rice fields, and encounters with local farming communities. The splendid Ha Long Bay, with its incredible limestone rocks rising from the sea, was breathtaking.
In Central Vietnam, we visited the beautiful Hue, Da Nang, and Hoi An, where we also experienced a flood but were quickly brought to safety — an incredible adventure now that we can look back safely.
We then moved on to the sprawling Saigon, a modern megacity of 15 million inhabitants and just as many motorbikes. It captures you with its contrasts — you have to experience it to believe it. The Mekong Delta is spectacular for its beauty and the diversity of encounters it offers.
From there, we traveled by river and crossed into Cambodia, stopping at a border post along the river that seemed straight out of an old movie — picturesque, with bureaucratic waits from another era.
We arrived by river in beautiful Phnom Penh, the capital, where an exceptional guide made our visit and the journey to Siem Reap a true pleasure. From there, we explored much of northern Cambodia, the area of the ancient Khmer Empire.
A truly unique experience, thanks also to Justin’s constant support and follow-up throughout the trip.
Thank you, Justin — an exhausting but wonderful experience!

IZI Tours’ organization was absolutely perfect — 100 out of 100!! I highly recommend them.
A complete tour from north to south, carefully arranged down to the smallest detail and fully tailored to individual needs.

I have just returned from a trip to Vietnam organized by Miss Yen Vy from Izitour, whom I wanted to thank for the magnificent organization, the continuous support from Italy to Vietnam, the precision in the air travel and the tour in general. I highly recommend Miss Yen for her excellent work.

Vietnam is a beautiful country rich in history and filled with incredible sights. You can Google all that. My review is specific to the service and quality of the tour. We were able to change the package to suit our wants. We spent the last few days at a beach resort in Mui Ne Beach Pandaros resort. Best resort we have ever stayed at in all of our travels!
From the start, Liem the main contact at IZ, was available even before we got on the plane, upon arrival and when needed and kept in constant contact with us. One hotel was listed as a 4 star but it was closer to a 2 star. Liem without hesitation booked us in at another hotel. We were unlucky to be in Hoi An at the start of flood. She got us rerouted back to Hoi Chi Minh ASAP then adjusted our itinerary for the missed days in Hoi An area. She made us feel safe and secure despite us not ever experiencing a flood in our land locked lives! I came down with bronchitis and Liem made arrangements for a team member to get me meds. The tour was then switched around doing the less physically demanding tours first. Just to give me time to recover. The tour guides were fantastic! All three, were educated and extremely knowledgeable on the history of Vietnam, all were friendly and professional and helpful. All were willing to go at our pace and stop for a beer! I can't provide any constructive criticism to improve. All were perfect! The SUVs were top notch. The drivers excellent. Drivers English was limited but Google translate to the rescue and all vehicles had wifi. The restaurants that were prepicked by the tour, were all exceptional and the menu, food and service at these were wonderful.
After doing a private tour, we will not book the bus tour with 30 other people ever again. We felt spoiled.
We will return to Vietnam and will book again through IZ.
We have friends doing a similar 21 day tour, they are with 30 other people and booked through a travel company in Canada. Their cost is twice what we paid. They are stuck in Hoi An due to more flooding. Their tour company isn't rerouting them and have not mentioned refunding the missed tours - we did receive a refund despite spending extra day at the beach resort and Hoi Chi Minh.
We will confidently book again with IZ tours. 5 star service from start to end.

Landscapes and Sea in Vietnam (13 days)
We turned to IZI Tour on the recommendation of a friend who had just traveled to Vietnam with them, and I must say we were very satisfied. Our coordinator, My, was very skilled and patient in designing with us a customized tour that also included some beach time (Mui Ne, Phu Quoc). Her cheerful, straightforward, youthful, and humorous way of communicating — while remaining patient and professional — was a great help. The choice of hotels and Italian-speaking guides was excellent, and the drivers were always kind and punctual. Moreover, My provided quick assistance when we had to slightly modify our tour due to flooding in central Vietnam. All in all, it was a very positive experience that I would recommend to everyone.

IZITOUR gave us excellent advice to find a cruise that met our needs. Trang was very responsive, pleasant, and always offered great suggestions. The cruise was fantastic! We highly recommend it!

I reached out to IZItours for my first trip to Vietnam. Lien was my tour coordinator, and crafted a 9-day itinerary based on my interests and must-sees. She also took care of all coordination with guides, drivers, accommodation bookings and flights. We spent five days in Northern Vietnam and four in Central. Though we encountered unfortunate flooding, Lien quickly pulled together a Plan B that allowed us to continue our journey in Central Vietnam. The communication was quick and detailed. The English-speaking guides were friendly and knowledgeable (shout out to Mr. Zonie from Hanoi, and Mr. Vinh from Da Nang!). Pick-up and drop-off to and from airports were smooth. We are very happy with our experience with IZItours and would recommend them.

A huge thank you to Pauline for accompanying us in creating a memorable trip to Vietnam! Congratulations on the quality of your work!