Me Van Anh Phan was our contact to prepare our trips to the North of Vietnam, to Sapa and Bac Ha. He is a person who speaks French well. She made us a first proposal that we wanted to modify. She listened to us and adapted the trip to our requests. She was also very helpful in retrieving the notebook that my daughter had left in the car and she arranged to send it to her. Finally, she refunded us the extra cost we had paid for a superior vehicle, because it was in poor condition. She is reliable, you can contact her for the organization of your excursions in Vietnam.
We contacted the Izitour agency because we needed a visa to go to Vietnam. Not only was the agency very responsive in obtaining the visas for us (very fast procedure, regular contact by telephone to inform us of the progress of the procedure) but the agency also organized the trip for us from start to finish, tailor-made taking into account the smallest details of our request. Reception at the airport, hotel reservation in several cities, organization of shuttles to get around town always with pleasant drivers, and also they offered us a magnificent, very friendly guide who gave us a very nice visit to Hanoi and Ninh Binh. All for a more than fair price.
Thank you to the whole Izitour team and especially Anh who accompanied us throughout this stay when we needed her.
I highly recommend.
Keltoum and Yannis
We did a whole circuit in northern Vietnam for 8 days and Anna organized everything impeccably: listening, she made several “tailor-made” proposals (hiking, hotels and homestays, visits…). Everything was very good, very efficient. Special mention to our Driver, Quan, kind, discreet, punctual!
Anna was always available on WhatsApp, which is very reassuring. In short,
it was very good!
Izitour organized our entire trip to Vietnam, a 20-day naked journey from North to South, and we can say that this one was exceptional, but icing on the cake, the quality of the guides who accompanied us throughout the trip was exceptional. .They were able to meet all our expectations, even knowing how to anticipate them!
Thank you Victor for your availability, your listening and for having made the trip we dreamed of in this wonderful country a reality.
We returned safely from our trip to Vietnam and I wanted on behalf of my whole family to thank you very much, you and your team, for the wonderful stay you allowed us to spend. We were particularly touched by your very warm welcome. The organization of these 14 days was perfect with very professional guides and drivers. We will keep wonderful memories of this trip and we will not hesitate to warmly recommend your agency to other tourists. In the meantime, we wish you the best for the future, hoping that tourism can resume as you hope in Vietnam.
Maybe see you soon for another trip!!
Fabulous experience with Izitour
Victor really listens to his customers and knows how to bring a personal touch that makes the trip unique and unforgettable. He was always available despite our last minute requests, with patience and exceptional efficiency.
Our driver Hai speaks impeccable French and is immeasurably kind, always ready to help us, to stop his vehicle to take pictures (we stopped very often) and to tell us little local anecdotes: nobody of a very high value. Our guide, during the visit of Hanoi, made us discover the secrets of this city.
All these people are very trustworthy and made our trip simply perfect.
We spent two fabulous days in Tu Long Bay and Halong Bay, with a wonderful interlocutor. Thank you Anna for the quality of your service and your responsiveness! You have helped us greatly thanks to your availability and your kindness. We even had the joy of meeting the team in their office! We highly recommend IziTour :)