Clients' reviews

I spent two days in Ha Long with a tour organized by your consultant Lucia (Nguyen). Everything was perfect. Lucia is very professional and attentive to all my needs. Thank you, Lucia.

Excellent organization by Teresa (Thuy Do), with guide and driver accompanying us. We visited villages in the northeast, went trekking through terraced rice mountains, and stayed in elegant homestays immersed in authentic Vietnamese life.

Vietnam had intrigued me for a long time, but before departure I didn’t really know what to expect. Thanks to our travel consultant My Dinh, everything was organized with great care and attention. I would like to highlight that she never imposed choices but built a tailor-made itinerary with us, fully respecting our interests — a truly personalized experience.

Throughout the entire trip, we always felt safe: punctual pick-ups, well-organized guides and drivers, and a clear and detailed daily program.

We started in the north, visiting Hanoi and enjoying a unique experience eating right next to the railway tracks, with the train passing just a few centimeters away — incredible! Ha Long Bay was simply spectacular and magical, sailing among the limestone islands in a surreal atmosphere. The Garden Bay Cruise staff was impeccable: always available, kind, and professional.

Continuing to Hoi An, we experienced authentic moments in local villages: cycling, making paper flowers, and traditional printing — truly special experiences.

Finally, the south with Saigon: the Cu Chi tunnels and the War Museum were very emotional. Difficult and moving to see, but extremely informative and important to understand the country’s history.

All our guides were fantastic, especially Nguyễn Hữu Nhân, Phương Anh, and Chiara, who made every visit even more interesting and engaging.

I can’t wait to return to Vietnam to continue exploring it, and I would definitely trust Izitour and its amazing team again.

Izitour.com is one of the best tour you can count on if not the best when you come to Vietnam. They really can accommodate to your needs and very flexible programs, schedules, Hotels, langages and can answers to all your questions. They even communicate with them during your travel and offer support till the end. If you want to experience Vietnam with your family without having to plan everything on your own. Would recommend the 5 stars hotels if you can pay the difference. 4 stars still great but have some small issues. Example. Eden Star Hotel is a great 4 stars hotel but the sounds isolation between rooms is not the best. Don’t be afraid to ask for changes. They will try their best to help and make your stay worth while. Our planner Lien was very hard working and stayed with us through all the process. Can’t thank her enough since we had many many requests and she delivered.

The trip was perfectly organized!
The trip was organized perfectly! Every stop and every guide was excellent. We had a customized trip, a group of 6 people, with continuous assistance, comfortable private transport (minivan), and knowledgeable and friendly guides. Vietnam was a wonderful discovery: the landscapes, the food, the traditions, and the smiles of the Vietnamese people will stay in our hearts.
Congratulations on the impeccable organization!

I have just returned from a 2-night tour in Sapa. I described my preferences and, thanks to Yen’s help, the itinerary fully met my expectations. It’s a pity that the foggy days prevented us from visiting Mount Fansipan, but it was still an incredible experience!

A fantastic trip and a fabulous organizer, Dinh.

Impeccable service from the very beginning of the booking process: fast, simple, and in Italian. Private family tour with a private 9-seat minivan, driver, and Chiara, a very knowledgeable Italian-speaking guide. Price in line with European standards.

Hello Trang,
We are back in France, and it is with a certain sadness that we left your beautiful country.
I would especially like to thank you for creating a project that suited us perfectly. Everything was perfect from beginning to end — the guide, the driver, the hotels, and the transfers. I am thinking of returning to the North at another time of year to see different colors and will certainly contact you again to help us plan that trip.
Thank you again, and Happy New Year.

My husband and I have just spent a month in Vietnam, traveling from north to south. We chose Izitour, and it was an excellent decision. We were able to truly connect with Vietnamese culture, its diverse landscapes and contrasts, thanks to the wide range of experiences offered to help us discover the country, its traditions, its food, and its culture. Justin, our main contact, was a perfect organizer from the very first exchanges. He also assisted us throughout the entire trip with great availability, care, and precision. A truly wonderful experience.

This was a very pleasant and relaxing trip. We truly enjoyed every part of our time in Vietnam. Special thanks to our guide Lien — she was incredibly considerate, patient, and attentive to every detail. Her arrangement made us feel comfortable and well taken care of.

The was well organised. All of the guides were punctual and very knowledgeable. Ms Lien Tran was the tour organiser. I would highly recommend this tour group.Regards Rod Gifford

We had a wonderful experience with Izytour. Our tour manager, Ms Lien, was incredibly patient and revised our itinerary many times until version 6, making sure everything was perfectly suited to our family’s needs. She stayed in close contact with us throughout the process and during the trip, regularly checking on our safety and ensuring everything ran smoothly.
The itinerary details were very well thought out, the tours were excellent, and the guides were professional, friendly, and knowledgeable. We were especially impressed by Izytour’s flexibility and understanding when we had a family emergency — their response was caring, professional, and truly appreciated.
Overall, Izytour offers great value for money, excellent service, and genuine care for their clients. We would definitely recommend Izytour to our family and friends and would happily travel with them again.

A wonderful trip to southern Vietnam, with excellent organization by Janette, who listened carefully to our plans. Transfers, hotels, and French-speaking guides—everything was perfect. We have traveled many times with this type of private travel arrangement through French agencies, and this was our first time using a local agency. We were not disappointed at all: better value for money and attentive support throughout the trip preparation and during our stay.
Many thanks again to Janette and her team.

We had a fantastic experience with Izitour, our guides were very helpful and knowledgeable, and made sure we had a wonderful and unforgettable trip to Tam Coc. Definitely one of the highlights of our trip to Vietnam

I gladly share the wonderful experience from the first contacts, from precise and detailed estimates and to the excellent organization of the tour. Mr. Justin spoiled us with very welcome gifts, room upgrades and a change of flight so as not to risk the connection. Excellent drivers and guides who helped us understand this beautiful country that I recommend to everyone.

It was a wonderful and unforgettable trip. Our tour operator, Thuy Do, was extraordinary in organizing every detail of this holiday and in taking care of us every day until the end of our stay—and even afterwards. Thank you, Thuy. Everything was perfect: the excursions, the food, the hotels, and the tour guides who accompanied us, Tu’ and Thao, as well as the wonderful people we met along the way. Vietnam is a beautiful country. Thank you, IZITOUR—a very reliable agency that I highly recommend.

All colleagues from Izitour did their utmost to ensure that my trip was hassle-free. All colleagues, were punctual, courteous and responsive.

We spent 23 fantastic days in Vietnam, traveling from north to south and ending on the wonderful island of Phú Quốc. Kim, our travel agent, organized a private tour just for the three of us, as we don’t like traveling in groups and prefer independence. It was simply perfect, planned down to the smallest details, always attentive to our requests and going above and beyond to satisfy them! The guides were well prepared, transfers were always on time, and the vehicles were comfortable and suitable.
Vietnam is an amazing country—I strongly recommend everyone to visit and to rely on their agency. They are truly special people!

We had an amazing trip to Vietnam! We visited Ho Chi Minh City, Hoi An, and Hanoi, and everything was perfectly organized. A huge thank you to Lien for the excellent planning! We were a group of seven, and we had a fantastic experience!

I spent 19 wonderful days in Vietnam with my girlfriend, and everything went perfectly. We did a very long trip with several domestic flights. We started in Hanoi and traveled all the way to Saigon/the Mekong Delta, then spent a few days on Phu Quoc Island. I planned the trip according to my needs together with Justin from IZI Tour, and he was extremely kind and impeccable. He always made sure everything was running smoothly, and whenever we had a request he was always available. He never made a single mistake and supported us throughout the entire journey. Thanks to him, our vacation was truly memorable!

We departed in December for a 22-day customized tour of Vietnam and Cambodia and have just returned. I never imagined I would experience something so wonderful and unforgettable. The trip was excellently organized, with amazing Italian-speaking guides (whom we warmly embrace) and truly competent and patient drivers. It was a journey through two countries with a very difficult past, which have risen again with courage and love for their land. From the rice terraces of the North, the palaces of Central Vietnam, the Viet Cong tunnels, the Mekong, to Cambodia with its Angkor temples—and much more—we were deeply moved by the people who welcomed us everywhere with simplicity and smiles.

It was a FANTASTIC trip!

An incredible experience! I did a one-day tour to Cat Ba with a cruise, and everything was organized impeccably. My, my travel consultant, supported me in every step and made it a truly unique experience. Well done, My, and well done, Izitour!

An excellent experience! Very professional, with quick responses—they created a program exactly the way we wanted it!

We started planning our group trip of 15 people to Vietnam 9 months in advance. Throughout the entire process, Huy Hung Pham was incredibly helpful and patient, answering our countless questions, accommodating unexpected changes along the way, and closely following up on our tour progress from start to finish. The tour package was very well designed and perfectly suited for our group, which included teenagers. We were consistently well looked after by the highly competent, attentive, and friendly guides arranged by IziTour. Whenever questions came up, Huy was always available to assist promptly. He even surprised us with thoughtful gifts delivered to our hotel, which was a lovely touch. Thank you, Huy. We truly appreciate the wonderful memories you helped create for us. This trip would not have been nearly as memorable without your hard work and dedication.

We traveled with IZITOUR.

Itinerary, program and activities: Essential Vietnam – 15 days. For those who have two weeks and want to discover Vietnam, this itinerary is perfect: 10/10. A great balance between guided visits and free time to explore independently. Excellent transportation.

Hotels and cruises: All hotels were comfortable and well located: 10/10. We especially appreciated the cabin with a private outdoor space on the boat in Ha Long Bay: a clear 10+.

Meals: The cooking class and the included lunch were highly appreciated: 10/10. Other included meals were also good.

Guides: Our guides My, Huè, Phuc, Tom, and Ngoc (Smeralda) were professional, caring, attentive, and very kind. Special mention for Smeralda’s excellent Italian.

Transportation: We were very satisfied with all the drivers. A special thanks in Ho Chi Minh City, where our driver kept our large luggage for us during our stay on Phu Quoc Island.

Comments and recommendations: We really appreciated being able to plan the itinerary together, combining our needs. Having My Dinh as our contact made us feel safe at all times—she always replied immediately!

I had a very good experience with IZI Tour. They organized the trip respecting my dates and the experiences I wanted. Everything worked perfectly.
I highly recommend them.

Excellent and accurate communication with the travel consultant, with good logistics in every aspect of the trip. Perfect timekeeping from drivers and guides. Polite and knowledgeable staff who were attentive and flexible to our personal needs. Fun and interesting itinerary for the trips. We are very happy with our experience. Highly recommended.

I was truly happy to have organized my vacation in Vietnam with Izitour, and especially grateful to have been looked after by Justin. Besides being an exceptional person (he even came to visit us at the hotel and brought us gifts from Vietnam), he replied to us at any time without delay and fulfilled every single request we had.

We had 15 days available and wanted to travel through Vietnam from north to south, while taking into account that we were traveling with a 4-year-old child. We didn’t really know what would be best to do, but thanks to Justin, the trip was simply perfect! Extremely well organized and perfectly suited for traveling with a young child.

I have had several experiences with travel agencies (in other parts of the world), and honestly, this is the best agency I have ever worked with. I highly recommend booking with them.

Thank you so much for everything, and especially thank you, Justin. It was also a pleasure to meet you!

My husband and I did this tour for our honeymoon and it was amazing. Every single thing was perfect and we were treated so well. From the drivers that picked us up from the airport to our tour guides, we had the most amazing time. We had the sweetest treats from each hotel for our honeymoon. We have felt so special on this tour!