Clients' reviews

Thanks to Hieu, I was able to fulfill my dream of visiting this fascinating country. His kindness and professionalism impressed me from the very first request I made for a travel proposal to explore Vietnam, visit its cities, and discover local life through authentic experiences suited to my family, including my seventeen-year-old son.

It was a tailor-made trip, organized down to the smallest detail, with Hieu’s constant support throughout. Through messages and emails, he put together a tour that fully met my expectations. I would have happily extended my holiday by a few more days to visit other places that, unfortunately, I was unable to include in my itinerary due to time constraints.

From the lively and vibrant Hanoi to the enchanting Hoi An, from the magical Hue to the golden beaches of Hoi An Beach, without forgetting the modern city of Ho Chi Minh City... A wonderful mix of culture, art, and nature that nourished not only the eyes but also the soul.

Thank you again, Hieu. I left a piece of my heart in Vietnam, and I hope that you have also kept a little piece of ours in yours.

The real discovery of this trip? Feeling at home, thousands of kilometers away, welcomed and pampered by new friends who will remain among my dearest memories.

Un tour-opérateur compétent qui construit votre voyage en fonction de vos besoins. Grâce à Giulia, qui était notre interlocutrice à Hanoï, tout était parfait. Les guides et les chauffeurs étaient ponctuels et très professionnels. Une expérience très positive que nous renouvellerions volontiers dans le merveilleux pays qu’est le Vietnam.

An absolutely positive experience in every respect. The staff proved to be extremely professional, knowledgeable and always available, assisting us attentively throughout every stage of organizing our trip.

Another great advantage is that the entire team speaks and writes Italian perfectly, making communication simple, clear and immediate at all times.

We travelled with a child and particularly appreciated the attention paid to safety, the quality of the vehicles and our specific needs. Every detail was handled with great care and precision, making us feel reassured and well looked after from beginning to end.

Availability, courtesy, reliability and the ability to always find the best solution: everything was organized impeccably. I highly recommend this agency to anyone looking for high-quality service, attentive to clients’ needs and managed by true professionals.

A heartfelt thank you to the entire team. Everything was perfect for us, and we will definitely rely on them again for our future trips!

We travelled to Vietnam with Izzi Tour for our honeymoon. We had a wonderful experience with them. They were attentive, always there when needed, and gave us the opportunity to experience an authentic tour of Vietnam. We were very satisfied and would like to thank them very much for the organization. All the guides were kind and friendly!

We took an 18-day tour to discover Vietnam, travelling from North to South. We entrusted our trip to an exceptional tour operator who supported us every step of the way: from the quotation and booking process to constant assistance throughout the entire journey.

A special thank you goes to Giulia / Giang, who looked after us impeccably. Before our departure, she patiently answered every question we had, and when we arrived in Hanoi, she welcomed us at the hotel with a big smile and some lovely traditional gifts from Vietnam.

The itinerary was perfectly planned, allowing us to admire the most beautiful sights in each region. The drivers and guides were always punctual and professional. In particular, the guides — all young, friendly women who spoke excellent Italian — made us fall in love with the history, culture and extraordinary nature of this country.

We chose to purchase the proposed package as it was, adding only a few days of relaxation by the sea, which we arranged independently. Despite this break outside the planned itinerary, when we returned to Ho Chi Minh City, the tour driver still came to pick us up and take us to the airport, exactly as scheduled.

We highly recommend this tour operator to anyone who wants to explore Vietnam without the stress of organizing everything themselves, relying on professionals who truly know and love this country.

It was a wonderful tour, very well organized by Chiara, who was extremely kind and helpful. Everything was satisfactory, from the hotels, always centrally located and very welcoming, to the guides, who spoke good Italian and provided thorough information about the places we visited, as well as the cars and drivers, who were always punctual and drove carefully.

Everything went perfectly: the places we visited and the activities we took part in were very interesting. Vietnam is a beautiful and fascinating country. I highly recommend visiting it.

Fantastic trip from north to south! Justin taked care of us for everything, from booking the tour to the smallest thing we needed!

Linh Le organized a spectacular 5-day private tailor-made trip for me, exactly to my liking. From Spain, I would tell her about places I wanted to visit, and she would advise me and organize everything, all months before the trip. She was always attentive to every detail; it was amazing. Many thanks to her and the entire Izitour team

We chose Izitour for this private tour for 4 people. From the very beginning, the travel consultant in charge of our trip personalized the itinerary entirely according to our wishes and worked closely with us throughout the planning process. We had no problems whatsoever, as everything was organized down to the smallest detail. From our arrival at the airport until our departure, including two domestic flights during our stay, everything was perfect. The Italian-speaking guides who accompanied us were very knowledgeable and eager to introduce us to their traditions.
Highly recommended!

There are not enough stars to describe how extraordinary our experience in Vietnam was. It was the trip of a lifetime, made flawless by perfect organization in every respect!

A special thank-you goes to our travel consultant, Luu Trung Hieu, who was truly the heart and soul of this adventure. From our very first contact, he listened carefully to our wishes and advised us with immense passion, patience, and rare professionalism. He designed a tailor-made itinerary for us that perfectly balanced culture, nature, relaxation, and authentic local experiences. Knowing that we could rely on his constant support before and throughout the journey made us feel completely cared for and 100% in safe hands.

The services provided by the agency were simply impeccable. Transfers were always punctual, and the private vehicles were modern, clean, and equipped with every comfort—from air-conditioned cars to the iconic cruise in Ha Long Bay. Every journey within the country, from domestic flights to road transfers, went smoothly without the slightest problem or stress.

The hotels selected for us exceeded all expectations. Each property had its own unique charm, with impeccable cleanliness and outstanding service.

The local guides who accompanied us—Chiara, Lucy, and Gemma—deserve a special mention. They were extraordinary people: highly knowledgeable, passionate, and deeply familiar with their country’s history and traditions. They did much more than show us the monuments—they helped us truly experience Vietnam by sharing anecdotes, explaining local customs, and introducing us to hidden gems and authentic flavours away from the usual tourist routes. Their warmth and kindness deeply moved us.

If you dream of discovering Southeast Asia without any worries and with the assurance of an exceptional experience, you can confidently place your trust in IZITOUR and Luu Trung Hieu.

Thank you from the bottom of our hearts for transforming a simple journey into an unforgettable memory that we will always carry with us!

Discovering a wonderful country with outstanding guides and continuous support. Top-notch!

Exceptional! Especially northern Vietnam, with an exceptional guide as well — truly! He helped us discover incredible places and meet people we would never have met on our own. The visit to central and southern Vietnam also went very smoothly. Very good organization.

It was a trip in a very small group of 4 to 5 people, with a perfect atmosphere and group chemistry. In summary, a wonderful journey. I highly recommend this agency +++ and do not hesitate to book directly with them. They are very serious and professional.

It was a wonderful experience! We were always looked after by very kind guides, our driver, and the tour team through messages.
Every transfer was carefully arranged, including all the meals.
Thank you very much — you are a fantastic tour company!

An excellently organized trip, carefully arranged down to the smallest details. My created a tour that met all our requirements and was always very available and extremely kind to us. The transport was excellent and the drivers were very skilled. We highly recommend it.

We recently completed a wonderful tour of Vietnam arranged by Izitours, and I cannot speak highly enough of the service we received from Huy. From the very beginning, Huy’s knowledge and attention to detail were outstanding. Every hotel selected for us was excellent—comfortable, high-quality, and perfectly located to make the most of each destination we visited. It was clear that Huy knew exactly which hotels would provide the best experience. The tours and activities were also exceptionally well chosen. Rather than simply booking standard tourist attractions, Huy recommended experiences that were enjoyable, well organised, and suited our interests perfectly. His local knowledge made a huge difference to our trip. Most importantly, everything ran seamlessly from start to finish. Transfers, tours, accommodation, and logistics were all flawlessly coordinated, allowing us to relax and enjoy our holiday without any stress or concerns. Thanks to Huy and the team at Izitours, our Vietnam holiday went without a hitch and exceeded our expectations. I would not hesitate to recommend Izitours to anyone planning a trip to Vietnam and will certainly use them again in the future. Thank you, Huy, for creating such a memorable and perfectly organised holiday.

A big thank you to Izitour for organizing our trip to Vietnam. Special thanks to Anh Vu for his activity recommendations, the choice of hotels, and the quality of the guides and transportation. We were a group of 4 people, and Anh Vu was very attentive to our needs and always available for all our questions and requests. Thank you for everything!

An unforgettable journey from north to south Vietnam. With Izitour, and especially with our travel advisor Giulia, we found constant support in organizing the trip before departure, ensuring that every one of our requests was fulfilled. Giulia was always in contact with us and with the excellent guides and drivers who accompanied us through the north, center, and south of Vietnam. Excellent hotels, clean rooms, great breakfasts, and central locations close to the main attractions. I recommend Izitour to anyone wishing to travel through this wonderful country with complete peace of mind and the certainty of always having assistance available.

The organization of our trip was perfectly smooth thanks to Izitour, and especially our contact Anh. The agency adapted very well to our group and to the many changes in our itinerary and the number of participants. The experiences offered were fully in line with our expectations. On site, the trip went smoothly, and the agency was able to suggest adjustments whenever necessary. The guides who accompanied us on site spoke excellent French and adapted equally well to both children and adults. Anh remained available throughout our stay, and we were delighted to meet him in Hanoi. We recommend this agency 200%!

A wonderful experience with Izitour for a one-day excursion to Ninh Binh and a cruise in Lan Ha Bay. Our advisor Louis (Anh Vu) was excellent (quick responses, great recommendations, perfect organization). Thank you very much!

We organized a 15-day north-to-south tour for 14 people with Izitour, and everything was truly perfect! The French-speaking guides in every region, the private transport, the hotels, the excursions, the free time we requested, the restaurants... everything was top-notch. It all started with the planning process more than 8 months in advance with our contact, Anh Vu, who managed the project with us almost daily for months. He was very attentive and adjusted the itinerary countless times as we had ongoing changes to incorporate. This trip was magical, and we highly recommend Izitour!

Exceptional support and local expertise that truly enhanced our journey. A big thank you to Anh Vu (Louis), our organizer.

An intense and wonderful experience, with the perfect balance between culture, nature, city life, and moments of relaxation. Always supported by an Italian-speaking guide and a driver, allowing us to optimize our time. The Izitour staff is very competent and friendly, ready to assist with any need during the trip. Highly recommended!

I highly recommend the Izitour agency for organizing your trip. The experience was simply outstanding from start to finish during our two-week stay in Vietnam.
I would like to highlight the professionalism and flawless follow-up of our file by Anh Vu. His availability, responsiveness, and kindness were a real strength in managing everything and throughout our stay.
The services on site were also of very high quality:
Hotels: Charm, authenticity, and great comfort were all there.
Visits: A perfect balance between must-see sites and more intimate discoveries, away from the crowds.
Guides: Exceptional guides, perfectly French-speaking, passionate and attentive, who helped us fully understand and appreciate the local culture (special mention to Cung Nhi Hà).
In summary, tailor-made support that allowed us to travel with peace of mind. Many thanks to Anh Vu and the whole team for this unforgettable stay!

I spent 24 days in Vietnam and this trip organized by Anh Vu will remain unforgettable. Between spectacular landscapes, incredible cuisine, and a warm welcome, it’s a destination I highly recommend. I loved meeting the locals, all very kind, discovering handicrafts, the sunrise over Ha Long Bay, Hoi An and its colorful lanterns, Hanoi and its bustling life. Be careful though, traffic can be intense and quite impressive in big cities.

I highly recommend the Izitour agency for organizing your trip. The experience was simply remarkable from start to finish!
I would like to highlight the professionalism and flawless follow-up of our file by Anh Vu. His availability, responsiveness, and kindness were a real strength in managing the trip and throughout our stay.
The services on site were also of very high quality:
Hotels: Charm, authenticity, and great comfort were all there.
Visits: A perfect balance between must-see sites and more intimate discoveries, away from the crowds.
Guides: Outstanding guides, perfectly French-speaking, passionate and attentive, who helped us fully understand and appreciate the local culture.
In short, tailor-made support that allowed us to travel with peace of mind. Many thanks to Anh Vu and the whole team for this unforgettable stay!

I have just returned from a magnificent trip to Vietnam with three friends. This trip was organized by Anh Vu, who perfectly took into account all our wishes and requests. The organization was flawless from start to finish.
I recommend him without hesitation. Many thanks again to Anh Vu for this wonderful stay! Izitour Agency

An incredible experience… a perfect journey. The itinerary, the activities, the overall flow—everything was well thought out, and we had an amazing trip.
Anh Vu perfectly understood and met our expectations in organizing this stay.
Honestly, we have no hesitation in recommending him to other travelers.

A very beautiful trip that fully met our expectations thanks to the advice and patience of our correspondents Rose and Jeannette. Many thanks to them!

Excellent guides, very good selection of activities, nice hotels. Also smooth process of booking