Clients' reviews

We visited places that, until recently, had existed only in our dreams. We discovered extraordinary landscapes, met kind and welcoming people, and savoured some of the most delicious and authentic dishes from your beautiful country.

The organisation was perfect and impeccable in every respect. Every detail was carefully considered, transfers were well planned, and the itinerary was excellently balanced, skillfully alternating sightseeing with free time without ever making us feel rushed. All the guides and drivers were excellent, professional, helpful, and invaluable in helping us discover and appreciate your country even more.

We felt supported and looked after at every moment, with the peace of mind that comes from knowing everything had been organised with care and expertise. We could not have asked for more!

If we may offer one very small suggestion, intended purely as an idea for further improving an already excellent service, we might have preferred to visit Sapa instead of Da Nang, so that we could discover that part of Vietnam as well. Of course, this is simply a matter of personal preference and in no way diminishes the beauty of the journey we experienced.

Thank you for turning a dream into an unforgettable memory. We return home with eyes full of wonder, hearts overflowing with emotion, and a beautiful part of Vietnam forever within us.

A journey we will remember for the rest of our lives, and an organisation we will recommend without hesitation!

With gratitude and affection, thank you, Vietnam!

My friends and I had an absolutely wonderful time in Vietnam. We placed our full trust in Linh LE, and she exceeded our expectations. She took care of everything transport, accommodation, flights. Every detail we discussed beforehand was perfectly arranged.
LE was always quick to respond whenever we needed to make last minute changes to our itinerary, and she even checked us in online ahead of our flight. Her dedication really stood out. She also surprised us with a lovely welcome gift, which made us so surprised!
Thank you so much, Linh LE, and the entire Izitour team!

I had organised a 16-day tour with eight friends. Sabrina was always available to accommodate our needs. Unfortunately, due to personal circumstances, my wife and I were unable to join the trip just one day before departure. Sabrina was professional and kind in trying to help us recover some of the costs, and she managed to do more than I had expected. I think that, when possible, I will organise another tour with your agency. Well done!

I worked with Linh Le at IZITour to create a custom 21 day trip for a mother/daughter trip with my mom to experience Vietnam from North to South. Our trip consists of the following places: Hanoi-Ninh Binh-Halong Bay-Da Lat-Da Nang-Hoi An-Phu Quoc Island-Ho Chi Minh City (Saigon). Linh did an amazing job creating an agenda that integrated mine and my mom's likes throughout the trip. We both were able to experience each place in our own way at a leisurely pace, so my elderly mom didn't feel rushed or overly tired. And when I needed last-minute adjustments, Linh was right there ready to help and make things happen for us. We strategically chose to travel during a "transition" season (9/23/2026-10/13/2026), and it was perfect. We had great weather throughout the trip and the places we visited was not crowded, which allowed us to enjoy the scenery and the locals more. We were very satisfied with the value we got out of our package. We selected 4-5 star hotels. My favorite two were, Sunset Beach and Resort in Phu Quoc and Nikko in Saigon. We also chose private tour guides, private/small group excursions and premium transportation for the entire trip and was impressed with the VIP level of service we received everywhere we went.

Sabrina from Izitour guided us step by step through the planning of our trip. She was truly excellent. Nothing was left to chance: the minibuses and guides were always punctual, and the hotels were excellent.

We were planning our holiday to Vietnam and Cambodia through a UK travel agent when a friend in the UK, who had already booked an upcoming trip with IZITour, recommended Linh Le to us.

We contacted Linh to help organise our trip and booked our hotels and transfers through IZITour. From the outset, we were extremely impressed by her proactive approach, attention to detail and excellent communication throughout the planning process.

Linh kept us regularly updated on any changes to our hotel arrangements and transfers, which gave us great peace of mind and made organising our holiday a much less stressful experience.

Unfortunately, we experienced poor standards at one of the hotels during our stay. We shared our feedback with Linh, who immediately apologised and handled the situation with professionalism, understanding and respect. Her prompt response and willingness to address our concerns were greatly appreciated.

If you are planning a trip to Southeast Asia, I would highly recommend IZITour. I would particularly recommend requesting Linh Le as your dedicated travel agent. Her excellent communication, proactive approach and professional attitude helped make our holiday arrangements a stress-free experience and gave us real peace of mind.

Thank you, Linh and IZITour, for all your support. We would definitely recommend your services to anyone planning a trip to Vietnam, Cambodia or elsewhere in Southeast Asia!

Lucy ( Huyen) at IzI tours did an amazing job with organizing our itinerary. The guides, drivers, tours and hotels were great. Excellent value for the money.
I would highly recommend IzI tours for your trip to Vietnam/Cambodia.

We travelled with izitour assisted by MyDihn during the organization of the trip. We found everything perfect, the journey by comfortable car, the accomodations, the attractions and the guides who stay with us!

I didn’t end up travelling with them, but I’m leaving this review because they truly earned it.

I requested quotes from five agencies for a tailor-made trip to Vietnam, and Letícia (Trang Dang) from IZITOUR was by far the one who did the best job. Ten versions of the itinerary, everything in writing, a crystal-clear contract and no evasive answers.

When I asked about a quiet room in Hanoi, she called the hotel and let me know that the room faced the street, offering me a better and cheaper alternative. That kind of honesty is worth a lot.

We chose another agency for reasons related to the travel product, not the service. Highly recommended.

In September 2026, we took a two-week trip to Vietnam and Cambodia with our children to celebrate our 30th wedding anniversary. For this journey, we chose IZITOUR, whose travel consultant, My, organized an unforgettable and perfect trip tailored to our needs.

My was always available to answer any questions we had, at any time. Excellent service. She also gave us helpful suggestions and joined in our celebration with some lovely gifts.

We had a wonderful trip that followed the itinerary 100%, with every detail carefully taken care of. The hotels were fantastic.

I would personally like to thank My and our guide in Northern Vietnam, Chiara. They were both fantastic and wonderful. I highly recommend them.

We contacted Izitour, and Trang Dang in particular, and it turned out to be an unforgettable experience. We started in Cambodia and then travelled through Vietnam from south to north.

The constant attention, exchange of ideas and careful planning resulted in an excellent trip. We always felt well looked after, with thoughtful touches throughout the journey that other agencies might overlook. They brought a birthday cake to our hotel, invited us to dinner one evening at a Michelin-recommended restaurant, gave us coffee as a gift… There were countless little details that made this experience truly unforgettable.

Excellent work by Trang Dang, and the guides selected for us in Vietnam were wonderful. Everything was carefully planned, with very well-located hotels and enough free time for shopping and exploring the cities at our own pace. It was excellent!

Solo woman traveller, age 78, and had a wonderful program from Hanoi to Halong Bay to Hoy An to Saigon. They organised whatever I wanted, and it was seamless!

For several years, I had wanted to travel to Vietnam, but I was a little apprehensive. Thanks to the support of Izitour, I planned a wonderful trip through Vietnam and also included Cambodia.

My travel consultant, My, was fantastic, always available and there to answer every question and clear up any doubts. She had endless patience and helped me organize the trip I wanted, exactly the way I wanted it. I had a wonderful experience.

The itinerary was followed down to the smallest detail and everything was impeccable. I highly recommend this company and its staff.

A fantastic agency, but above all, a special thank you to Trang Dio (Sabrina), who suggested a tour that was truly perfect for my family. She supported us throughout, and thanks to the excellent organization, everything went smoothly without any problems. Thank you!

We spent 14 days exploring this wonderful country on a tour entirely organised by our amazing Giang, who went above and beyond to fulfil all our requests and make sure we had an unforgettable experience. The accommodation options she selected perfectly matched our needs and expectations. The Italian-speaking guides were excellent, and the places we visited and activities we enjoyed were perfect in every detail. The drivers were punctual and drove with great care.

We can only recommend organising your Vietnam trip with them, as everything was handled impeccably. We will definitely do it again, choosing a different itinerary. Vietnam is amazing!

A tour operator with highly professional guides and advisors who know the area inside out. Extremely kind and always available. The best choice for Vietnam.

We spent 15 days travelling through Vietnam and Cambodia, as two families with three children aged from 4 to 11. We wanted a very fast-paced itinerary, covering as many experiences as possible from north to south in just over two weeks. Sabrina helped us choose the experiences and hotels to create a completely personalised tour.

And that alone would already be quite standard, but the real difference comes once you’re there. We had 24/7 support throughout the entire holiday, with answers to any of our requests within just a few minutes, as well as daily reminders on how to prepare for each experience.

A constant and thoughtful presence that you cannot always take for granted with other tour operators. Highly recommended!

We have just returned from a family trip through Vietnam, Laos and Cambodia, and it was simply an incredible experience. Every stop offered us breathtaking scenery and the opportunity to encounter welcoming and fascinating cultures that will remain in our hearts for a long time.

Everything was impeccably organized, with an attention to detail that was evident from the first day to the last.

The organization and booking were handled perfectly, step by step, thanks to Sabrina, our travel planner and main contact. Always professional, helpful and incredibly kind, she looked after us with great care throughout every stage of the journey, making us feel supported and at ease at all times.

An unforgettable experience that we highly recommend to anyone wishing to discover this part of the world without worries, placing their trip in experienced and passionate hands.

I contacted Izitour directly and got in touch with Sabrina, who created a tailor-made 20-day journey for me through Northern, Central and Southern Vietnam.

My request was to see both Vietnam’s iconic sights and places that were not too touristy, and the result was perfect. Sabrina supported me throughout all 20 days, reminding me about transfers and always being available in case of any problems.

I only had one issue with a driver, but within two minutes Sabrina called the company, which contacted the driver and replaced him in record time. Fantastic!!

Thank you, Sabrina, for all the wonderful memories I brought home with me!

An incredible and unforgettable experience!

We were fortunate enough to enjoy a wonderful family journey through Vietnam, Laos and Cambodia, visiting truly spectacular places and discovering fascinating cultures and welcoming people.

The entire trip was impeccably organized, with great attention to every detail and to our needs. Throughout the experience, we felt professionally supported and well looked after.

A special thank you goes to Sabrina, our travel planner and main contact, who was always professional, helpful and attentive. Her kindness and warm welcome made the journey even more enjoyable and special.

It was an experience we will always carry with us, and I highly recommend it to anyone wishing to discover Vietnam, Laos and Cambodia with the support of a reliable and attentive travel company. Thank you for making this journey so special!

A 10-day trip through Northern, Central and Southern Vietnam. Unfortunately, we weren’t lucky with the weather in the North, but Sabrina helped us with alternative solutions and still made it possible for us to enjoy a wonderful holiday. An amazing country!

Amazing experience, wonderful people and places, a pierce of heart will stay forever in Vietnam, thank you to all the izitour team which have done a wonderful job! Especially to Sabrina who has created the perfect itinerary!

A fantastic trip. Excellent organization. A perfectly designed itinerary. Izitour was always there to assist and support us, especially our travel consultant Sabrina, who was incredibly kind, friendly and cheerful.

Izitour organized this trip for us, including all transfers, hotels, Italian-speaking guides and excursions. It was a wonderful journey. Our travel consultant, My, supported us every step of the way, both during the planning process and once we were in Vietnam.

She was very attentive to our needs. The hotels were beautiful, with great care taken even in the choice of rooms. All the guides were excellent and very knowledgeable.

We recently completed a fantastic trip to Vietnam and couldn’t be more satisfied. Everything went smoothly from beginning to end, with truly excellent value for money.

The agency took care of every single organizational detail: from booking our accommodation to all our transportation within the country (car, bus, overnight train and even flights). We didn’t have to worry about anything, just enjoy the journey! The local guides who accompanied us (Ms Đặng Thị Tuyết Nhung, Ms Ngân and Ms Kim Minh) were excellent and spoke perfect Italian, making the visits even more interesting and enjoyable.

A special thank you to My Dinh, with whom we organized the tour: she was incredibly kind and helpful. She even took the time to visit us personally at our accommodation to meet us and was thoughtful enough to bring us a little gift.

We absolutely recommend this agency to anyone who wants to explore Vietnam without worries and with exceptional, genuinely personal service.

A wonderful trip that Izitour organized for our group. In 16 days, we travelled from northern to southern Vietnam, managing to discover its essence and thousand shades. The organization was impeccable and meticulous; the recommendations were always original and perfectly suited to us; the transfers were carefully planned and well balanced; the guides were knowledgeable and always available; and the support from our dedicated advisor, the invaluable My, was constant and highly effective, both during the planning process and throughout the trip. What more could we ask for?

A wonderful journey of more than three weeks through Laos, Vietnam and Cambodia for seven people. The organization was perfect, tailor-made to our needs and with excellent value for money.

They were always available to handle changes and additions, supporting us impeccably and discreetly both before and throughout the entire trip. The choice of hotels, guides, experiences, transportation, restaurants and everything else was always excellent.

A special thank you to Sabrina, whose passion and kindness made this journey truly unforgettable!!! A tour operator we absolutely recommend!!

Our trip through Vietnam was truly unforgettable, and a big part of its success is thanks to MY DINH and her wonderful team.
From the very beginning, during the planning and organization of our journey, MY supported and guided us with great patience, professionalism and, above all, genuine care. She “put up with us” throughout the entire process, always listening to our requests, doubts and comments and doing everything possible to make the trip exactly what we hoped for.
This attention continued throughout our journey. MY and all her collaborators were always available, attentive and ready to listen to our feedback, adapting things whenever necessary to make sure we were happy and enjoying every moment.
A special thank you to Chiara, who looked after us during our time in Northern Vietnam. Her kindness, attention to detail and constant availability made us feel truly cared for. She was always there to listen to us and make sure everything was going smoothly.
What impressed us most was not only the excellent organization, but the personal attention and genuine desire to make us happy. We always felt that our experience really mattered to them.
Thank you, MY, Chiara, Tu, Huu and not last the funny and prepared Stella for making our Vietnam journey so special. We will carry wonderful memories of this beautiful country with us and would absolutely recommend your agency to anyone looking for a well-organized, personalized and truly caring travel experience.
Thank you for everything! ️

My Dinh designed our perfect trip together with us. She supported us step by step throughout the journey and made every experience unique.

A heartfelt thank you to the entire team for the excellent organization of our journey from Hanoi to Saigon, tailor-made to suit our needs. Special thanks to Anh, who organized and followed our tour with professionalism, helpfulness and kindness throughout the entire journey.

An unforgettable experience that I recommend to anyone who wants to discover Vietnam. Thank you again for making our trip unforgettable!!!

Flo & friends