International Flights

  • How do I book an international flight to/from Vietnam or neighboring countries)?

    At IZITOUR.com, our tour packages do not include international flights to or from your home country. This gives you the flexibility to choose the most convenient and cost-effective flight options based on your location, travel dates, and budget. However, we’re happy to guide you on how to proceed:

    How to book your international flights?

    These days, booking an international flight is simple and quick through online platforms. You can explore and compare airfares using the following tools:

    Once you confirm your flight details, just share your arrival and departure information with us and we’ll handle everything else: visa support, itinerary planning, domestic flights, transportation, guided tours, accommodations, and more.

    Major international airports in the region for your reference:

    • Vietnam: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City), Da Nang International Airport (Da Nang)
    • Cambodia: Phnom Penh International Airport, Siem Reap International Airport
    • Laos: Wattay International Airport (Vientiane), Luang Prabang International Airport, Pakse International Airport
  • Some tips to book the best flights

    The airfare may change every day. It may increase depending on the availability. The earlier you book, the better rate you may get.
    To plan for your trip, we suggest booking your international flight first. It will then be easier for us to adjust the program accordingly to match your flight schedule.

    Our high season is from October to the end of April. Avoiding traveling during this period is often synonymous with saving your budget.
    Do not hesitate to use fare comparison websites to choose the cheapest airlines according to your travel dates.

    Check directly on Airlines’ website if they do not make any promotions on your destinations.
    Check several departure airports. It may be cheaper from one airport than others.

Domestic flights

  • Which domestic airlines are used for the trip?
    • In Vietnam, there are several domestic airlines, such as Vietnam Airlines, Vietjet Air, Jetstar Pacific Airlines, Vietravel Airlines and Bamboo Airways. Among them, Vietnam Airlines is the largest and most reliable. The others have a higher risk of delays or cancellations. To ensure travel quality, IZITOUR.com works exclusively with Vietnam Airlines.
    • In Cambodia, we use Cambodia Angkor Air and Cambodia Bayon Airlines.
    • In Laos, we work with Lao Airlines and Lao Skyway.
  • What is the baggage weight limit for domestic flights?

    Weight limits:

    • Economy Class: Checked baggage must not exceed 23 kg. Carry-on baggage is limited to 12 kg total, consisting of one main piece (up to 10 kg) and one small personal item.
    • Business Class: Checked baggage must not exceed 32 kg. Carry-on baggage is limited to 18 kg total, consisting of two main pieces (up to 10 kg each) and one small personal item.
    • Infants (under 2 years old): One piece of checked baggage up to 10 kg, plus one fully collapsible stroller or baby carriage.

    Size limits:

    • Carry-on baggage: The total dimensions must not exceed 115 cm (56 cm × 36 cm × 23 cm) for the main piece, and 40 cm × 30 cm × 15 cm for the personal item.
    • Checked baggage: The total dimensions must not exceed 158 cm (sum of length, width, and height).

    This is the requirement from Vietnam Airlines. Other airlines have different requirements.

  • Benefits of booking internal flights with us

    Benefits:
    + We are a local travel company so we can get these flights with a better rate.
    + We can be flexible with these flights and our itineraries.

    All these flights are included in the trip. You do not need to book them on your own

Best time to travel

  • What is the best time to travel to Vietnam?

    Overview of Vietnam’s Climate

    Vietnam has a tropical monsoon climate, but due to its long, narrow shape and diverse topography, the weather varies significantly from north to south.

    • Temperature: The south is warm all year. “Winter” is felt only in the north, where temperatures can dip to around 10°C for short periods, usually in late December.
    • Rainfall: The north and south have a rainy season from mid-May to September. In the central coast, rains come later and last until November.
    • Storms: Northern and central Vietnam may be affected by tropical storms between August and September.

    Best times by region

    North Vietnam (Hanoi, Ha Long, Sapa): Four distinct seasons – cool, dry winters; warm, pleasant springs; hot, humid summers; and crisp autumns.

    • March–April and late September–November: Ideal weather with mild temperatures and clear skies.
    • December–February: Cool and dry, with temperatures dropping to 10–15°C in Hanoi and even lower in mountainous areas like Sapa.

    Central Vietnam (Da Nang, Hue, Hoi An): Transitional climate; generally sunny for much of the year but prone to storms and heavy rains from September to December.

    • January–August: Best time for beach holidays, with sunny skies and minimal rainfall.
    • September–December: Typhoon and rainy season, especially heavy in October–November, which can cause travel disruptions.

    South Vietnam (Ho Chi Minh City, Can Tho, Phu Quoc): Two main seasons – the dry season (November–April) and the rainy season (May–October), with relatively stable temperatures year-round.

    • November–April: Dry season with warm, sunny days – perfect for outdoor activities and beach trips.
    • May–October: Wet season with short, heavy showers, usually in the late afternoon, but plenty of sunshine in between.

    General tip: There is no “wrong” time to visit Vietnam. If one region experiences less favorable weather, another part of the country is likely enjoying ideal conditions.

  • What is the best time to travel to Cambodia?

    Cambodia has a typical tropical climate with two distinct seasons based on rainfall. The monsoon season lasts from May to October, while the dry season runs from November to March. Temperatures remain around 30°C throughout the year.

    During the monsoon season, rain often falls in the early morning or late afternoon, making the days feel cooler (except for the hot, humid months of April and May). The dry season is ideal for outdoor activities, though visitors should be mindful of the intense midday sun.

Travel ideas

  • Travel plan to Vietnam
    • Hanoi and surrounding region– from Ha Long to Ninh Binh (Tam Coc, Hoa Lu, Van Long): around 5–7 days.
    • Hanoi and Sapa: Around 3–5 days.
    • Northern mountain region: Around 5–10 days to explore ethnic villages in the far north. This area is perfect for hiking, trekking, and authentic homestay experiences.
    • Central Vietnam – Hue and Hoi An: About 3–5 days to visit UNESCO World Heritage sites such as the Hue Citadel, the Nguyen Emperors’ tombs, the ancient town of Hoi An, or to enjoy Hoi An’s beaches.
    • Southern Vietnam– Ho Chi Minh City (Saigon) and the Mekong Delta: 3–7 days to experience Vietnam’s most vibrant metropolis, followed by time exploring the Mekong Delta.
    • Vietnam beach break – With its tropical climate and long coastline, Vietnam offers some of the world’s most beautiful beaches, including My Khe, Hoi An, Quy Nhon, Nha Trang, Phan Thiet, and Phu Quoc. These are dream destinations. If you start your trip in the north, you can end it with stunning beaches in the south.

    For more information and personalized itinerary suggestions, please contact our travel consultant.

  • Travel plan to Cambodia

    Here are some ideas to help you organize your time when visiting Cambodia:

    Unmissable Classics

    • Phnom Penh (1–2 days): Discover Cambodia’s vibrant capital, with its mix of French colonial charm, bustling riverside, and poignant history at the Royal Palace, Silver Pagoda, and Tuol Sleng Museum.
    • Siem Reap (2–5 days): Explore the awe-inspiring temples of Angkor, from the iconic Angkor Wat to hidden jungle sanctuaries, and enjoy the lively night markets and local cuisine.

    Countryside Escapes & Local Life

    • Battambang (1–2 days): Ride the bamboo train, visit charming villages, and witness traditional arts in Cambodia’s creative heartland.
    • Kampong Cham – Kratie – Kampong Thom (2–3 days): Experience authentic rural life, cruise along the Mekong River, and spot rare Irrawaddy dolphins in Kratie.
    • Kampot (1–2 days): A laid-back riverside town known for pepper farms, colonial architecture, and beautiful countryside.

    Mountain Adventures

    • Mondulkiri – Rattanakiri (3–5 days): Immerse yourself in lush highlands, cascading waterfalls, and ethnic minority villages. A paradise for nature lovers and eco-tourists.

    Beach Bliss

    • Sihanoukville: Gateway to pristine beaches and nearby islands like Koh Rong and Koh Rong Samloem, where turquoise waters and white sand await.
    • Kep: A peaceful seaside retreat famous for its crab market and the small, serene Kep Island.
  • When should you book your trip with IZITOUR.com?

    If you’re planning to travel during Vietnam’s high season (October to the end of April), booking early is the key to securing the best trip. For reference, about half of our high-season travelers reserve their tours 3–6 months in advance to get the best hotels, guides, and flight deals.

    While last-minute bookings are possible, they come with trade-offs: fewer accommodation choices, higher airfares, and limited availability of our most experienced tour guides — especially for longer itineraries.

    Outside of high season, you can book a little closer to your travel date, but we still recommend early reservations to avoid missing out during national holidays or popular local events.

    Tip: Whatever the season, the sooner you book, the more you save — especially on air tickets. Early planning means you’ll enjoy a smoother trip, better prices, and peace of mind knowing everything is perfectly arranged.

Visas and Passports

  • Passport validity requirements

    To enter Vietnam (and most neighboring countries), your passport should be valid for at least 6 months after your planned return date and have at least one blank page for visa stamping.

    Tip: Always check your passport’s expiry date before booking to avoid last-minute travel issues.

  • Do I need a Vietnam visa to enter Vietnam?

    In most cases, yes — travelers from the majority of countries require a visa to enter Vietnam. To see the exact requirements for your nationality and explore your visa options, click here for the latest, detailed information.

    Tip: Checking early ensures you have enough time to arrange your visa before your trip.

  • How to get a Vietnam Visa?

    There are three main ways to obtain a Vietnam visa:

    • Apply for an e-visa online via the official Vietnamese Immigration Department website (available for many nationalities; usually valid for up to 90 days, single or multiple entry).
    • Apply at the Vietnamese Embassy or Consulate in your country.
    • Get a visa on arrival at a Vietnam airport — IZITOUR.com offers a free visa approval letter for some nationalities — or apply through the official Immigration Department website.

    For the most accurate and up-to-date requirements for your nationality, click here to see our full Vietnam visa guide.

  • How to get a Cambodia visa?

    Your passport must be valid for at least 6 months from your departure date and have at least one blank page.

    Most nationalities — including EU citizens, North Americans, and Australians — can obtain a visa on arrival without preparing documents in advance. The processing fee at the airport is USD 30.

    Alternatively, you can apply for an e-visa online through the official government website: https://www.evisa.gov.kh/. The e-visa fee is USD 35.

Safety

  • What type of insurances should I have before traveling?

    For complete peace of mind on your trip, the right insurance is essential.

    • Bank insurance: While some credit cards (Visa, Visa Premier, MasterCard, Gold, etc.) include travel coverage, it’s often limited and varies by bank. It may not cover all medical expenses or trip interruptions.
    • Comprehensive travel insurance: We strongly recommend purchasing an international health insurance policy. This will protect you against unexpected medical costs, emergencies, and other travel-related risks, so you can explore with confidence.
  • Am I protected when travelling with IZITOUR.com?

    IZITOUR.com is a fully licensed international tour operator authorized by the Vietnam National Administration of Tourism.

    • We are registered with a capital of 3 billion VND (approximately USD 114,000).
    • Our International Tour Operator License requires a compulsory deposit of USD 25,000 in the National Bank. This is a legal requirement for all professional tour operators in Vietnam.

    These are two mandatory conditions for any travel company. Without them, we would not be authorized to organize trips for foreign tourists.

    These funds provide protection in the following cases:

    • Reimbursement if a client does not receive the services they paid for due to the travel company’s closure.
    • Reimbursement if a client does not receive services confirmed in the signed agreement with the travel company.

Accommodation

  • How we choose hotels for your trip?

    Your comfort is our priority. IZITOUR.com selects hotels for each trip based on our clients’ budget, preferences, and specific requirements — always aiming for the most comfortable option possible. Our local expertise and trusted partnerships allow us to find hotels that offer the best value for money.

    In big cities, we select hotels across all comfort levels. In smaller cities or remote areas, we choose the best available quality accommodations.

    In the spirit of IZITOUR.com, all hotels are chosen according to these criteria:

    • Excellent location in the city center, giving guests easy access to restaurants and walking areas.
    • Warm hospitality and a friendly atmosphere — we avoid large hotel chains and impersonal high-rise buildings.
    • Minimum 3-star standard to ensure comfort for our clients.
    • In small towns or remote areas, hotels may be more basic but always include air conditioning and hot water.
  • What the level of comfort be expected in a homestay?

    Naturally, the level of comfort in a homestay is lower than in a hotel. However, what you gain is an authentic experience and the warm friendliness of your hosts. In the spirit of cultural exchange and genuine travel, we recommend including this type of accommodation whenever possible.

    IZITOUR design itineraries that combine different types of stays — some nights in comfortable hotels and others in homestays — to give you a richer, more authentic view of local life.

    For many adventure tours, especially in the mountains of Northern Vietnam, homestays are often the only accommodation option. Facilities can be very basic, and that simplicity is part of the charm and uniqueness of the experience.

    All homestays we select are equipped with mattresses, hot water, and meet basic sanitation standards. From our experience, these stays are consistently among the most appreciated and memorable moments of our travelers’ journeys.

  • Are there hair dryers in the hotel rooms?

    Hair dryers are generally available in hotel rooms from 3-star hotels and above, and in some 2-star hotels in larger cities.

    However, they are not commonly provided in local hotels or homestays, especially in small towns and remote mountainous areas in the north.

  • Can clients book accommodation by themselves?

    IZITOUR.com is a tailor-made travel company. Our team adapts to each client’s needs and preferences. Therefore, it is possible for clients to arrange their own accommodation. We will then take care of the other services such as transportation, tour guides, cruises, restaurants, domestic flights, and more.

    In these cases, we recommend planning your itinerary together with our travel consultants closely. This way, they can help you choose the most suitable destinations for your trip and provide expert advice, while you keep full control over your accommodation choices.

    If you wish to stay in accommodation that is not part of our usual service list, please make sure to inform your travel consultant in advance.

Meal

  • How are the meals during the trips?

    We take great care to ensure all included meals are healthy, tasty, and safely prepared. Dishes are made by talented local cooks, using fresh local ingredients and following strict hygiene standards. We also aim to offer a balanced mix of traditional local cuisine and western dishes.

    For travelers with specific dietary requirements (e.g., allergies, diabetes), meals can be adapted, please notify IZITOUR's travel consultant in advance.

    We recommend being cautious with raw vegetables, as they may cause intestinal discomfort. During the journey, you’re welcome to stop at local food shops to try regional specialties. On night trains, a restaurant carriage is available.

  • How is the budget for a meal?

    We includes BB plan for small groups. For large groups, we provide FB plan.

    Some meals are also included in certain situations — such as during cruises, in remote areas, or where it is difficult to arrange meals on arrival due to a lack of restaurants.

    Meal prices in Vietnam vary widely, from affordable street food to more upscale restaurants. Here are some examples:

    • A good bowl of soup: around USD 1.5
    • A 500 ml bottle of water: around USD 0.3
    • One local beer: around USD 1

    On average, you should budget USD 15–20 per day/ person for meals, depending on your dining choices.

Transfer

  • Can I rent a car without a driver?

    In principle, it is possible to rent a car without a driver in Vietnam. However, it is strongly discouraged.

    Firstly, foreign driving licenses are not valid in Vietnam. In the event of an accident, there would be no legal protection for the foreign driver or passengers. In case of disputes, the driver could face heavy fines or even prison sentences.

    Secondly, Vietnam’s road infrastructure and local traffic conditions are very different from what most visitors are used to, which can make driving extremely challenging and potentially dangerous.

  • Are transportation vehicles included during free days?

    Our quotations do not include transportation during free days. On these days, clients are responsible for their own arrangements.

    In the itinerary, free days will be marked as “FREE & EASY” or “NO GUIDE, NO CAR”.

  • What types of vehicles are used for our trip?

    Depending on the group size, we arrange different types of vehicles for your comfort and convenience:

    • 1–2 persons: Sedan or 4–7 seat car (Toyota Vios, Altis, Innova, Fortuner, etc.)
    • 3–6 persons: 16-seat minivan (Ford Transit, Mercedes Sprinter)
    • 7–14 persons: 29-seat minibus (Hyundai County, Thaco Town)
    • 15–18 persons: 35-seat bus (Hyundai County, Thaco Town)
    • 18–30 persons: 45-seat bus (Hyundai Universe, Thaco Universe)

    All vehicles are selected to ensure maximum comfort, with enough space for both passengers and luggage, so you can fully enjoy your trip.

  • What is the difficulty level of bike and motorcycle on tour?

    We also organizes tours by bicycle or moped. These are one of the best ways to explore rural areas with less traffic and stunning scenery.

    Depending on your riding ability, we offer different difficulty levels. For basic level: short distances, usually around 20–40 km/day for mopeds and 5–10 km/day for bicycles. If there are members in your group who find riding difficult, we can arrange alternatives depending on the location, such as motorcycle taxis, rickshaws, or even our private car.

    For more details, please email us at [email protected].

  • Is it possible to rent a motorcycle or a bike?

    Yes, you can rent a motorcycle or a bike in most major cities.

  • What is the comfort level of trains in Vietnam?

    Vietnam’s railway system is relatively underdeveloped, with much of its infrastructure dating back to the colonial era. The main railway line stretches about 2,000 km, connecting Ho Chi Minh City (Saigon) in the south to Hanoi and Lao Cai in the north. The average train speed is only around 60 km/h.

    There are two daily night trains between Hanoi and Lao Cai. Some trains have basic 2-berth cabins, while others offer more comfortable berths. IZITOUR.com recommends taking the train for long journeys of around 12 hours, such as Hanoi–Lao Cai, Hanoi–Hue, or Nha Trang–Ho Chi Minh City, and vice versa.

    Trains in Vietnam are quite different from those in Europe or America, they are generally noisier and more lively. For our clients, we selects top-class sleeping cabins: 4-berth shared cabins with air conditioning. They are clean, reasonably comfortable, and provide a good experience for overnight travel.

Tourist guide

  • How many tour guides are there on the trip?

    For groups of fewer than 15 people: A local tour guide will be assigned in each region. You travel without tour guides between regions by flight or train, and the local guide will welcome you upon arrival at the airport or train station.

    For groups of more than 15 people: A tour guide will accompany you throughout the trip in each country. However, this can be adjusted based on your preferences and budget.

  • Can we make the trip without tour guides?

    Yes, it is possible to travel with only our drivers. Please note that some private transfers, such as from Hanoi to Ha Long, do not include a guide unless specifically requested.

    However, it’s important to keep in mind that our drivers have limited English or French skills. Without a tour guide, the journey may lack cultural insights and smooth interaction with locals, as there will be no interpreter to facilitate communication.

  • How are the guides chosen?

    Tour guides play a crucial role in the success of any trip. Aware of this importance, IZITOUR is especially selective when choosing our guides.

    Our selection criteria include:

    • University degree
    • Fluency in English/ French/ Italian/ Spanish
    • International tour guide license issued by the Vietnam National Administration of Tourism
    • Excellent general knowledge
    • Passion for travel and cultural exchange
    • Professionalism, responsibility, and helpfulness

Price

  • Are there charges for changing the program during the trip?

    Modifications by Clients
    Clients may request to modify the program at any time. If the new services incur additional costs, these expenses must be paid directly to IZITOUR.com. We will do our best to accommodate such requests, subject to the availability of the requested services.

    Modifications by IZITOUR.com
    IZITOUR.com reserves the right to modify services included in the final confirmed proposal in the following cases:

    • Force majeure (war, natural disasters, terrorism, etc.). In such cases, the modification may result in either additional or reduced costs for clients. If the cost is lower, IZITOUR.com will reimburse the difference.
    • Safety and quality reasons – If a change is compulsory to ensure clients’ safety or the overall quality of the trip, any additional costs will be covered by IZITOUR.com.
  • What rates apply for children?

    IZITOUR.com offers separate rates for children under 12 years old. Please contact us for more information.

All questions about the Trips | IZITOUR.com

  • Do I need any vaccinations before traveling?

    No mandatory vaccinations are required to enter Vietnam, Cambodia, and Laos for most travelers. However, the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC) recommend staying up to date on routine vaccines such as:  Measles-Mumps-Rubella (MMR), Diphtheria-Tetanus-Pertussis, Polio, Influenza. Most Vietnamese children have been fully vaccinated with MMR, DTP, and Polio under the national immunization program.

    If you are undergoing specific medical treatment, please bring a sufficient supply of your prescribed medication for the entire duration of your trip. In general, most medicines are available in local pharmacies, but it is always better to carry your own. We suggest bringing a small personal medical kit including: bandages, pain relievers, anti-diarrheal medication, mosquito repellent, sunscreen, and basic cold medicine.

    We also recommend protecting yourself against malaria if you plan to visit rural or jungle areas. Prevention is key: use mosquito repellent, wear long sleeves, and sleep under a mosquito net in rural areas.

    Traveling to off-the-beaten-track areas requires good physical condition. For example, long journeys on bumpy or damaged roads may be difficult if you have back problems.

    Tip: It’s best to consult your doctor or a travel health clinic at least 4–6 weeks before departure for personalized advice based on your health, itinerary, and activities.

  • Compatibility of Electrical outlets

    The standard voltage in Vietnam is 220 V at 50 Hz. Most European devices are compatible with Vietnamese sockets using Types A, C, or F — adapters may be needed if your plug differs.

    Some devices (like phones and laptops) labeled 100–240 V require only an adapter, not a voltage converter. However, travelers from countries with lower voltage systems (110–127 V) may need both.

    While power in built-up areas is generally reliable, power outages can occur, especially in rural, mountainous, or industrial zones, particularly during peak seasons or adverse weather. We recommend bringing a portable power bank and a flashlight, just in case.

    Please see some kinds of electrical outlets in the photo:

    vietnam socket and outlet

  • Jet lag

    Vietnam, Laos, Cambodia, and Thailand are all in the GMT+7 time zone. Depending on your own time zone, you can calculate the local time here.

    Examples:

    • Germany, Italy, France, Switzerland – CET (GMT+1 in winter, GMT+2 in summer)

      • Your time: 10:00 a.m.
      • Our time: 4:00 p.m. (winter) / 3:00 p.m. (summer)
    • India – GMT+5:30

      • Your time: 10:00 a.m.
      • Our time: 11:30 a.m.
    • New York, USA – GMT-5

      • Your time: 10:00 a.m.
      • Our time: 10:00 p.m.
    • United Kingdom – GMT+0

      • Your time: 10:00 a.m.
      • Our time: 5:00 p.m.
    • Australia (GMT+11)

      • Your time: 3:00 p.m.
      • Our time: 3:00 p.m.
  • Calendar and Vietnam Holiday in 2026

    Vietnamese Public Holidays:

    • January 1, 2026 – New Year’s Day
    • February 16–20, 2026 – Days before the Lunar New Year (Tet)
    • February 21–25, 2026 – Lunar New Year Holidays (Tet)
    • April 20, 2026 – Hung Kings’ Commemoration Day
    • April 30, 2026 – Reunification Day
    • May 1, 2026 – International Labour Day
    • September 2, 2026 – National Day (Independence Day)
  • Internet access

    In Vietnam, internet access is widely available and generally reliable in cities and tourist areas. Most hotels, restaurants, cafés, and even homestays offer free Wi-Fi for their guests. Wi-Fi is becoming more and more common, even in smaller towns and some rural destinations.

    Simply ask for the Wi-Fi password when you check in or place an order, staff are usually happy to provide it.

    For travelers who need constant connectivity, local SIM cards with mobile data are inexpensive and easy to purchase at airports, phone shops, or convenience stores. Popular mobile network providers include Viettel, Vinaphone, and Mobifone, with good 4G coverage in most parts of the country.

  • Outfits for traveling

    You are visiting tropical countries, where the weather is generally warm. Only the north of Vietnam experiences colder conditions in winter (November to February), with temperatures around 10°C, along with mist and humidity. If you travel to Northern Vietnam during this time, bring light but warm layers and waterproof clothing.

    From May to September (summer), it is hot throughout the region. Light clothing and shorts are fine for daily activities, but please ensure you wear appropriate attire when visiting monuments, temples, or other sacred places.

  • Currency exchange & best payment methods on the spot

    Current exchange rates (Summer 2025)

    Vietnam (VND – Vietnamese Dong)

    • The official reference exchange rate is approximately ₫25,298 per USD, with a trading band between ₫24,033 and ₫26,563 
    • Equivalently, 1 USD ≈ 26,000 VND.

    Cambodia (KHR – Cambodian Riel)

    • The market exchange rate stands at about 4,020 Riel per USD

    Laos (LAK – Lao Kip)

    • The average exchange rate in 2025: approximately 21,620 LAK per USD, ranging from 21,521 to 21,860 LAK

    You can conveniently exchange money at: Airports, licensed banks, authorized exchange counters, some hotels (though rates may be less favorable). For Vietnam, rates can be compared using Vietcombank’s official website to ensure you're getting fair value.

    Best payment methods on the spot

    • Credit Cards: Widely accepted in major hotels, upscale restaurants, and modern stores - though cash remains king in local markets and rural areas.
    • Cash: Carry USD or EUR and exchange portions as needed. ATMs are available but may impose withdrawal limits or fees.

    Important for each country:

    • Vietnam, Laos: Only local currency is accepted for daily expenses.
    • Cambodia: Both KHR and USD are widely accepted, especially in tourist areas.
  • Is it possible to take photos of the locals?

    Yes, it is possible. We recommend taking photos of locals from a respectful distance when in public places such as streets or markets.

    If you wish to take close-up portraits of people in their homes, villages, or other private settings, please ask our tour guide to help you obtain their permission first.

    For a warmer connection with local people, don’t hesitate to greet them with “Xin Chào” — hello in Vietnamese — and a big smile!

  • Can I take photos freely during road trips?

    One of the highlights of traveling with IZITOUR.com is the flexibility and freedom to make stops along the way to capture great photos and interact with locals. However, please note that at certain pagodas, museums, or historical sites, photography may be restricted or require special permission.

  • Things you shouldn't miss!

    Street restaurants are a fantastic place to meet people and soak up the local atmosphere. Found on sidewalks in every city, they let you taste traditional dishes, practice using chopsticks, and experience sitting on a tiny chair right in the middle of the sidewalk.

    “Xe Ôm” in Vietnam are motorbike taxis that can take you short distances. They’re a perfect way to avoid traffic jams while enjoying the scenery up close.

    Embrace the local lifestyle, many foreign travelers visit the same places as local people, creating opportunities to connect. Don’t hesitate to practice a few words in the local language; hearing you try will almost always bring a smile to a local’s face.

  • Life & culture: Respect is our rule of life

    In Temples, Pagodas, and Churches
    It is recommended to dress modestly when visiting sacred places — wear a shirt that covers your shoulders and long pants. When entering these places, remove your hat as a sign of respect, and avoid using flash when taking photos.

    Vietnam

    • During meals, do not place your chopsticks vertically into a bowl of rice. This resembles incense sticks at a funeral and is considered a sign of death.
    • Avoid using chopsticks to make noise.
    • If you wish to bring small gifts from your country, consider traditional souvenirs. In remote or disadvantaged areas such as ethnic minority villages, school supplies and clothing are highly appreciated. Avoid giving money or candy, especially to children.

    Laos and Cambodia:

    • The left hand is used for activities involving toileting, so one should never use the left hand for anything else. It is considered rude to use the left hand to eat, to touch someone or something, or to hand something to someone. The right hand should be used in all these situations.
    • Using the index finger or any other finger to point to something is considered rude. To make a gesture, however, you must use your right hand, with the palm facing up and fingers together. This is the correct method for pointing at something in a store, on the street or in a place where you eat.
    • Do not touch the monks, especially if you are a woman. If the monk is sitting, you should also sit down before talking to him, making sure you are not sitting higher than the monk. Always ask permission before photographing them.
    • Please note not to give money to children, beggars.
  • Security: snatch theft

    Incidents of snatch theft are rare, but they can happen — just as in many parts of the world. Please remain vigilant, especially when walking in very touristy areas.

    Avoid wearing jewelry that may attract unwanted attention, and leave your valuables in the hotel safety box whenever possible.

    In recent years, there have been reports of bag snatching from scooters in some major cities, particularly Ho Chi Minh City (Saigon). Always keep your personal belongings secure and be especially cautious in busy urban areas.

  • Telecommunications: how to make a call?

    To call from your country to:

    • Vietnam: 00 + 84 + city code + number (Country code: 84)
    • Laos: 00 + 856 + city code + number (Country code: 856)
    • Cambodia: 00 + 855 + city code + number (Country code: 855)
    • Thailand: 00 + 66 + city code + number (Country code: 66)

    Note: To call a mobile number, simply dial 00 + country code + mobile number (no city code needed).

    To call from our country to yours:
    Dial 00 + your country code + city code + number.

    Mobile signal & data

    Most major destinations have strong cellphone coverage.

    To avoid expensive roaming charges, we recommend turning off data roaming on your smartphone as soon as you arrive. This won’t stop you from contacting people back home or using the internet — you can:

    • Purchase a local SIM card with 3G/4G data at a very reasonable price.
    • Use free Wi-Fi available in hotels, restaurants, cafés, and many public areas.

    With a local SIM card or Wi-Fi connection, you can easily use communication apps such as Skype, WhatsApp, iMessage, FaceTime, Facebook Messenger, and more.

  • How to protect yourself from mosquitoes?

    During your stay, we recommend choosing good-quality accommodations (3-star or higher), which generally provide effective protection against mosquitoes.

    If you are staying in a homestay, mosquito nets will be provided.

    When going out after sunset, using mosquito repellent is highly recommended to prevent bites and reduce the risk of mosquito-borne illnesses.

  • Tipping and gratuities

    Tipping is not compulsory in Vietnam; it depends entirely on your satisfaction and budget. However, it is advisable not to give a very small tip, it is better to give nothing than to offer an amount that may be considered too low.

    In Vietnamese custom, tipping is usually given to tour guides, drivers, porters, and boat rowers.

    As a general guideline:

    • Tour guide: USD 10–20 per day (per group), if you are satisfied with their service.
    • Driver: Less than the guide’s tip, based on your level of satisfaction.
    • Boat rower or rickshaw driver: Around USD 2 per person.
  • What gift can I bring from my country?

    If you would like to bring small gifts from home, we suggest items that reflect the typical style of your country, such as sweets, perfume, lipstick, T-shirts, pens, or local traditional souvenirs.

    Please note that in remote or poorer areas, such as ethnic minority villages, school supplies and clothing are especially appreciated.

  • What souvenirs can I bring home?

    Here are some popular suggestions:

    From Vietnam

    • Green tea: Vietnam is well known for its fragrant green tea, especially from the northern region. Today, tea is a daily drink for many Vietnamese people. Beside green tea, there are lotus tea and herbal tea.
    • Coffee: Grown in the Central Highlands. Vietnam is the world’s second-largest coffee producer after Brazil.
    • Vietnamese rice alcohol (e.g., Nep Moi brand).
    • Handicrafts: Vietnam offers a wide range of unique handicrafts that you can find in cities and even remote areas. Popular items include lacquerware, embroidery, ethnic brocade textiles, silk, ceramics.
    • Herbal products: Such as tiger balm and other traditional remedies.

    From Laos

    • Lao coffee: Grown on the Bolaven Plateau, known for its rich aroma and smooth taste.
    • Silk and textiles: Handwoven fabrics using traditional dyeing techniques, often from local villages.
    • Handicrafts: Bamboo baskets, wooden carvings, and silver jewelry crafted by ethnic minorities.
    • Beerlao merchandise: Popular among travelers, including T-shirts, mugs, and keychains.
    • Herbal balms and teas: Natural remedies made from local plants.

    From Cambodia

    • Kampot pepper: Famous worldwide for its aromatic and spicy flavor.
    • Silk scarves (Krama): The traditional Cambodian scarf, often handwoven with intricate patterns.
    • Handcrafted silverware: Including jewelry, decorative bowls, and boxes.
    • Palm sugar and palm wine: Locally produced sweet treats and drinks.
    • Stone and wood carvings: Often inspired by Angkor Wat and traditional Khmer motifs.

    From Thailand

    • Thai silk: High-quality silk scarves, clothing, and accessories.
    • Spices and curry pastes: Authentic Thai flavors to recreate local dishes at home.
    • Handmade soaps and spa products: Scented with lemongrass, coconut, or jasmine.
    • Ceramics and celadon pottery: Elegant, hand-glazed tableware and decor.
    • Snacks and dried fruits: Dried mango, coconut chips, and local sweets.
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