International Flights

  • How to book an international flight from/to your country?

    Our rates do not include your international flight from/to your country. It is up to you to find the best flights based on your budget and your dates of stay. Once you arrive in our country, Authentik Travel will take care of visas, itineraries, transportation, local flights, tour guides, and accommodation etc.

    - How to book your international flights?
    Nowadays, it is easy to find the best flights on the internet. Here are some suggestions:
    + Comparison of flights from: Ebookers.com, Flights.com,farecomfare.com
    + Local ticketing offices.

    Some International terminals for your reference:
    In Vietnam: Noi Bai airport, Tan Son Nhat Airport, Da Nang Airport
    In Cambodia: Phnom Penh airport, SiemReap airport
    In Laos: Vientiane Airport, Luang Prabang airport, Pakse airport.
    In Myanmar: Yangon airport, Mandalay airport,

  • Some tips to book the best flights

    The airfare may change every day. It may increase depending on the availability. The earlier you book, the better rate you may get.
    To plan for your trip, we suggest booking your international flight first. It will then be easier for us to adjust the program accordingly to match your flight schedule.

    Our high season is from October to the end of April. Avoiding traveling during this period is often synonymous with saving your budget.
    Do not hesitate to use fare comparison websites to choose the cheapest airlines according to your travel dates.

    Check directly on Airlines’ website if they do not make any promotions on your destinations.
    Check several departure airports. It may be cheaper from one airport than others.

Domestic flights

  • Which domestic airlines are used for the trip?

    In Vietnam, there are some domestic airline companies such as:  Vietnam airlines, Vietjetair, Jetstars Pacific airlines, Bamboo Airways. Vietnam Airlines is the biggest and best one. The 2 others often have delays or cancellations. To ensure the trip quality, IZITOUR.com only chooses Vietnam Airlines.
    In Cambodia, we use Angkor Air and Bayon Airlines.
    In Laos, we use Lao Airlines and Lao skyway.
    In Myanmar, there are many air companies. All of them use ATR 72 Air crafts. We use some of the best ones such as: KBZ airlines, Mann Yadanarpon airlines, Asia Wings and Air Bagan.

  • What is the baggage weight limit for domestic flights?

    For economy class, checked bag is a piece of baggage/ ticket that is checked in must not exceed 23kg/50lb (for Economy Class), while hand bag must not exceed 12kg/26lb (including a hand baggage item and one accessory)
    For business class, checked bag is a piece of baggage/ ticket that is checked in must not exceed 32kg/70lb (for Economy Class), while hand bag must not exceed 18kg/40lb (including two hand baggage items and one accessory)
    Free baggage allowance for infants (under 2 years old): One piece, with a maximum weight of 10kg, and one fully collapsible stroller.

    The total dimension of one hand baggage item must not exceed 115cm/45in (56cm x 36cm x 23cm or 22in x 14in x 9in).
    The total dimension of one accessory must not exceed 40cm x 30cm x 15cm or 16in x 12in x 6in.

  • What are the benefit to book domestic flights and regional flights between Vietnam and Cambodia with us?

    Benefits:
    + We are a local travel company so we can get these flights with a better rate.
    + We can be flexible with these flights and our itineraries.

    All these flights are included in the trip. You do not need to book them on your own

Best time to travel?

  • What is the best time to travel to Vietnam?

    Vietnam is a tropical country. It is hot and humid. Its dragon shape stretches over 1650km from the north to the south. With over 3000km of coastline along the East Sea, the climate can be very different depending on the area in which it is located.

    Temperature: It is hot in the south all year round, whereas “winter” is only in the north. The temperatures can drop to 10°C. These” Cold” periods are not periodic as in other countries in Europe, America or Australia. It depends on cold air currents from China. In general, it does not last over 15 days. Usually, the coldest period is at the end of December.

    Precipitation: In the north of Vietnam (Hanoi), the rainy season lasts for 5 months, from mid-May to September. In the center of Vietnam, it occurs later and ends in November. The precipitation is even more abundant in the north.
    Storms: Vietnam is one of the most prone countries in Southeast Asia with storms and flooding. Only the north of Vietnam and central parts are really affected by storms which happen from August to September.
    There is not really a bad time to visit Vietnam as it may be bad in some regions but you can still experience a radiant time in other regions.

    From October to November:
    This is the best time to visit Northern Vietnam. It is cool, dry and sunny.  In Central Vietnam, this is known as the end of the rainy season. There is no rain and it's hot in Southern Vietnam at this time.
    From December to the end of February:
    During this period, Northern Vietnam experiences winter with mist, drizzle, humidity and the temperatures often drop to close to 10°C The center is better with higher temperatures. However, this is the best time to visit the south which has a temperate climate and is very pleasant.
    For the beach break holidays, all the most beautiful beaches are in the south where it is always hot and sunny.

  • What is the best time to travel to Cambodia?

    Cambodia is the same as other tropical countries as it has two seasons. Winter is from November to March. Summer is from May to October (this is the monsoon season).
    Winter is relative to the 'dry season' with temperatures from 25°C – 30°C. Summer is very hot (up to 35°C), and is especially humid (violent short rain showers at the end of the day). April and May are two particularly stifling months.

Travel ideas

  • Travel plan to Vietnam

    Hanoi and surrounding region from Halong to Ninh Binh (Tam Coc, Hoa Lu, Van Long): around 5 - 7 days.
    Hanoi and Sapa: around 3 – 5 days.
    Northern Mountain traveling: Around 5 – 10 days to visit more or less the region of the ethic villages in the north. In this area, you can enjoy hiking, trekking, homestay…
    Central Vietnam: Hue and Hoian: about 3 - 5 days to visit the world heritage sites in Vietnam such as Hue citadel, Nguyen Emperors’ tombs, the ancient town in Hoian or enjoy the beach in Hoian.
    Southern Vietnam: Saigon and the Mekong delta: 3 – 7 days to visit the most vibrant metropolis city in Vietnam and the rest of the time to discover the Mekong delta.
    Vietnam beach break: Vietnam is a tropical country and it has a long coastline, therefore, it is a great idea to enjoy a beach break in some the best beaches in the world such as: My Khe, Hoian, Quy Nhon, Nha Trang, Phan Thien and Phu Quoc. They are dream destinations. If you start your trip from the north, you can end the trip with the stunning beaches in the south. For more information about your plan, please contact our travel consultant.

  • Travel plan to Cambodia

    Phnom Penh and Siem Reap with famous Angkor temples are the two best destinations in Cambodia and it will take you around 3-5 days.
    To discover more places such as Battambang, an old city, the beach city of Kep and Sihanoukville will take around 3- 5 days. To visit Katie and Mondulkiri- a mountainous area needs around 3-5 days.

  • When is the best time to book a trip with IZITOUR.com?

    If you travel in high season from October to the end of April, we advise you to book as soon as possible.
    For your information, around half of tourists travelling in the high season have booked from 3- 6 months in advance.

    It is possible to book at the last minute however, be aware that there will be less choice for accommodation and the airfares are likely to be more expensive. Furthermore, it is difficult to find competent tour guides for a dozen travel days, especially in the high season.

    Outside of the high season, it is less important to book the trip so early in advance. Services are more available except on national holidays.
    Whatever season, we strongly recommend booking the services as soon as possible. You always save more, especially on air tickets.

Visas and Passports

  • How long should your passports be valid to travel?

    Your passport must be valid for 6 months and there must be at least 1 blank page for visa stamp.

  • Do you need a Vietnam visa to enter Vietnam?

    Yes, a Vietnamese visa is required for almost nationalities. To check the most detailed information about your nationaly, kindly click here

  • How to get a Vietnam Visa on arrival?

    These are the ways to get Vietnam visas:
    - Obtain a visa at the Vietnamese embassy in your country.
    - Get a visa on arrival at the airport in Vietnam (IZITOUR.com offers a free visa-approval letter for some nationalities) or the official website of immigration department
    Please click here to see the most detailed information about Vietnam Visa

  • How to get a Cambodia visa?

    Passport must be valid for at least 6 months on your arrival date with 1 blank page left.
    Most nationalities can obtain a visa on arrival without preparing any documents in advance including: EU citizens, North Americans and Australians. The visa processing fee at the airport is 30 USD.
    The second way: you can obtain an E visa on your own on the official government website: https://www.evisa.gov.kh/ The E-visa fee is 35 USD.

Insurance

  • What type of insurance do I need to purchase before travelling?

    Here are some tips for choosing your insurance during your trip.
    Bank card insurance: The insurance associates with your credit cards (Visa, Visa Premier, Master Card, Gold) are not enough. They offer different services depending on your banks.
    Travel insurance: We advise you to purchase an International health insurance policy. The second insurance can cover all your healthcare costs.

  • Am I protected when travelling with IZITOUR.com?

    IZITOUR.com – Managed by Authentik Vietnam Co, ltd is a Registered Travel Company by Vietnam National Administration of Tourism.

    The registration of the company is with a capital of 1.5 Billion VND or 70 000 USD.
    International Tour Operation license requires a compulsory deposit of 25 000 USD in the National Bank. This is an obligation of a professional Tour Operator.
    These are 2 MUST conditions for a travel company. Without them, we would not be allowed to organize any trips for foreign tourists.

    These funds are useful for the following cases:
    Reimbursement if the client(s) did not receive the services for which they paid. In the event of travel company’s closure.
    Reimbursement if the client(s) has not received the services that were confirmed by agreement with a Travel Company.

Accommodation

  • How are hotels planned in the trip?

    In big cities, we select hotels of all comfort levels. In smaller cities or in remote areas, we find quality hotels.
    IZITOUR.com chooses hotels for each trip following our client’s budget, desires, and their specific demands. We always select the most comfortable hotel possible. Our knowledge of the land and our commercial partners allow us the find hotels which offer the best value for money.

    In the spirit of IZITOUR.com, all hotels are chosen according to the specific criteria below:
    Excellent location in the city center to allow clients easy access to the restaurants and walking.

    Hospitality and a friendly atmosphere are in each hotel. Big hotel buildings and big hotel chains are avoided.
    Hotels are from at least 3 stars to ensure the comfort of our clients.
    The hotels in the small towns or remote areas are basic quality with air conditioners and hot water.

  • What the level of comfort be expected for Homestay?

    Logically, the level of comfort is lower than that of hotel. However, you will get authentic experiences and you can experience the friendliness from the hosts. In the spirit of sharing and searching for authenticity, we recommend using this type of accommodation as much as possible.
    IZITOUR.com creates programs that mix the type of accommodation; some nights in very comfortable hotels and some nights at a homestay will offer experiences closer to the authentic lifestyles of the locals.

    Many adventure tours included the tours in the mountain of Northern Vietnam, this type of accommodation is the only choice. Please bear in mind that the equipment of the homestay is sometimes very basic. However, this is a part of the interest of the trip.
    In all cases, the houses are equipped with mattresses and hot water and they must be sanitary.
    Our experiences show that these kinds of experiences have always been highly appreciated by our travelers.

  • Are there hair dryers in the hotel rooms?

    Normally, hair dryers are available in the hotel rooms from 3 star hotels and some 2 star hotels in the big cities.
    However, it will be not popular in local hotels and homestays, especially in the small towns in the mountainous northern area.

  • Can clients book accommodation by themselves?

    ZITOUR.com is a tailor-made travel company. Our team can adapt to all our clients’ desires and wishes. Therefore, it is possible for our clients to book accommodation by themselves. IZITOUR.com will take care of the other services such as: transportation, tour guides, cruises, restaurants, domestic flights etc.
    In these cases, clients should plan their itinerary with our travel consultants. They will then be able to find the best destination for their trip. They can receive all the best advice from our travel consultants while keeping the choice of accommodation their own.
    If clients wish to stay in an accommodation which is not included in our list of services, please ensure to inform our travel consultant.

Meal

  • How are the meals during the trips?

    IZITOUR.com puts our clients’ health at the highest priority. Therefore, we are careful to ensure all the included meals are healthy and tasty. All dishes are prepared by our local talented cooks who take care of cooking based on the local fresh products and strictly follow the hygiene guidelines. We also ensure the balance between traditional local cuisine and western cuisine.
    For people who have specific dietary requirements (Allergies, Diabetes…), meals can be adapted. Please notify IZITOUR.com beforehand.
    Clients should be careful when using raw vegetables which may cause intestinal discomfort. 
    Feel free to stop in food shops during the journey.
    There is a restaurant carriage on the night train.

  • How is the budget for a meal?

    IZITOUR.com offer all breakfast included in the accommodations for small group. For a large group, we will offer full board. Some meals will be included such as in cruise trips, remote areas… or wherever could not arrange meals on arrival or lack of restaurants.

    Price for meal is variety. From traditional restaurants and “street food” to more chic restaurants, the price range is from 1.5 USD to 10 USD.
    This is some examples:
    A good soup is  around 1.5 USD
    A bottle of water is ( 500ml) around 0.5 USD
    One local beer is around 1 USD.
    The average budget for meals will be from 5 – 15 USD/day.

Transfer

  • Can rent a car without driver?

    In principle, it is possible to rent a car without a driver. However, it is very strongly discouraged. Firstly, foreign licenses are not valid in our country. In case of an accident, nothing will protect the foreign driver and other passengers in car. In case of dispute, the foreign driver will be subject to heavy fines or even prison sentences. Secondly, the road infrastructure and local traffic is extremely different from yours. This will greatly destabilize the driver.
     

  • Transportation vehicles are included during the free days?

    Our quotations are not included the transportation vehicles during the free days. Our clients will be responsible for themselves. The free day will be showed “FREE & EASY” or “NO GUIDE, NO CAR”.

  • What types of vehicle for group?

    Depending on the group size, we arrange the different type of vehicles. For your reference:
    Group of 1-2 persons:  sedan 4 – 7 seat car: Toyota Vios, Altis, Innova, Fortuner…
    Group of 3-6 persons: Minivan 16 seats: Ford transit, Mercedes Sprinter.
    Group of 7- 14 persons: Minibus 29 seats.
    Group of 15 – 18 persons: bus 35 seats.
    Group from 18 – 30 persons: bus 45 seats.
    These kinds of vehicles will offer the most comfort for you to enjoy the trip and have enough space to load all your luggage as well.

  • What is the difficulty level of bike and motorcycle on tour?

    We organize bikes and/or motorcycles for the trip. This is the great way to discover the rural areas as there is less traffic so it is easier for our clients to ride.
    The distance is never too long. Normally, it is about 20 – 40km/day for motorcycles and 5-10km for a bike.
    In case, our clients are having difficulty riding, there are some alternatives depending on the location: motorcycle taxi, rickshaw, or our even our private car.

  • Is it possible to rent a motorcycle or a bike?

    Yes, it is possible to rent a motorcycle or a bike in most of the big cities. (Except Yangon city – Myanmar, bike and motorcycle are forbidden)

  • What is the comfort level in train in Vietnam?

    The railway in Vietnam is underdeveloped as the infrastructure has changed little from the colonial era. There is the major railway line that is about 2000km. It connects Saigon in the south to Hanoi and Lao Cai in the north. The average speed of the train is only 60 km/h.

    There are two daily night trains that connect Hanoi and Lao Cai. One is equipped with basic 2 berths and the others are with more comfortable berths. IZITOUR.com recommends the trains for long 12 hour journeys such as Hanoi to Lao Cai, Hanoi to Hue, Nha Trang to Saigon or vice versa.

    The trains in Vietnam are much different from the trains in Europe or America. They are much noisier and vibrant. IZITOUR.com selects top class sleeping cabins on train for our clients. They are 4 berth-sharing cabins with A/C. It is clean and quite comfortable.

Tourist guide

  • How many tour guides are there in the trip?

    If the group is less than 15 people, there will be a local station tour guide in each destination.
    Our clients are autonomous in each flight or train. Our local tour guide will welcome you at the airport or train station in each destination. 
    If the group is more than 15 people, a tour guide will accompany you throughout the trip in each country. However, it also depends on your requirement to save your budget.

  • Can we make the trip without tour guides?

    Yes, it is possible. Clients can travel with only our drivers. By the way, there is no guide on the private transfer from Hanoi to Halong, unless you request one.
    It is important to note that our drivers are limited with English or French. The journey may lack of the interactions, since there is no interpreter between clients and locals.

  • How are the guide chosen?

    Tourist guides play a very important role in the success of the trips. Beware of this predominant role, IZITOUR.com is particularly demanding in our tourist guide selections.
    Here are some the criteria used to choose our tour guides:

    University graduation
    Fluent in English or French.
    International tourist guide license approved by the Administration of Tourism.
    Excellent general knowledge.
    Passion of Traveling.
    Responsible and useful

Price

  • Does it charge to change the program during the trip?

    Modification by clients:
    Clients may require to modify the program at any time. If the new services cost extra, then pay the generated expenses directly to IZITOUR.com. IZITOUR.com will respond to this type of request at our most carefulness, within the availability of requested services.

    Modification by IZITOUR.com:
    IZITOUR.com has a right to modify the services included the final confirmation proposal in the following cases:
    Force majeure ( war, natural disaster, terrorist…) in such a case, the modification may occur more or less cost to the clients. For less cost, IZITOUR.com will reimburse to clients.
    Modification is necessary for clients’ safety and/or quality of the trip. In such cases, any additional costs will be charged to IZITOUR.com.

  • What rates are applied for children?

    IZITOUR.com offers discount rate for children under 12 years old. Please contact us for more information.

All questions about the Trips | IZITOUR.com

  • Need any vaccine before leaving?

    No vaccination is required to visit our destinations. In case you are taking a specific medical treatment, please bring a sufficient amount of medication for the duration of your trip.
    In general, in each destination, there are many kinds of medicine available in pharmacies; however, it would be better to bring your own ones. It is suggested to take: bandages, analgesic pills, antidiarrheal pills, anti-mosquitoes cream, sun cream and medicines against colds and angina.

    We suggest you protect yourself from malaria. For more information, please contact the tropical medicine department of your hospital.
    Traveling to off–the-beaten-track areas requires a good physical condition. For instance, a long journey on damaged roads may be not good for your fragile back.

  • Compatibility of Electrical outlets

    The voltage is 220V-50Hz and all the sockets are suitable for European electrical equipment. 
    Electric power may be cut without any notice, especially in the remote areas. Therefore, do not forget to bring your power bank and flashlight.
    Please see some kinds of electrical outlets in the photos:

  • Jet Lag

    The difference in time is normally 4-6 hours from Europe and 10 – 12 hours from America and 3 hours from Australia compared to Asian time.

  • Calendar and Vietnam Holiday in 2020

    To make a better plan for your holiday in Vietnam it is a good idea to check out this 2020 holiday calendar in Vietnam:
    Most businesses, government offices, banks and stores will be closed on the following days:

    -Christmas and New Year: The expats who live and work in Vietnam or neighboring countries will come to visit Southern Vietnam and Halong bay in large numbers. Accommodation and other services are often booked well in advance. Therefore, we advise you to book your trip as soon as possible to ensure great availability and choice of accommodation.

    -Lunar New Year: From 25 Jan to 30 Jan 2020: This is the most important festival in Vietnam. All the administrations (governments, bank offices…) are closed. The majority of restaurants in the north stop their business during these days. Most Vietnamese people will have days off to celebrate this holiday. They usually return to their home towns.
    In addition, trips 10 days before and after this period are very dense. Therefore, it is very difficult to book trains or domestic flight tickets.
    We advise you to avoid traveling during this period for the following reasons:
    The price is twice as high than usual.
    Some tourist attractions are closed such as markets and tourist sites
    Services are no longer ensured: catering, tour guides, transportation and accommodation may not be available due to the lack of manpower.

    -Hung King’s Temple Festival: 02 April 2020. There are no disruptions during this holiday.

    -Reunification and May Day: 30 April and 1 May 2020: It is also the beginning of summer. This is the high season for local tourists. They will take the opportunity to enjoy a beach break. Therefore, we advise avoiding some beaches such as Cat Ba, Hoian, Nha Trang, Phu Quoc Island…. These places are full of Vietnamese tourists so it will be very difficult to find accommodation or domestic flights. This also applies to all weekends in the summer season for any beaches and Sapa.

    -Vietnam National Day: 2 Sept 2020: This year, it will fall on Sunday so there is a compensation day. Therefore, the holiday will last at least 2- 3 days. Local people will take these opportunities to enjoy the beaches or Sapa. It is less busy than at the beginning of summer. However, we still suggest booking everything in advance to avoid the fully booked services.

  • Internet access

    Most hotels, restaurants and homestays offer free internet access. Wi-Fi is more and more popular.
    Do not hesitate to ask for the Wi-Fi password

  • Outfits for travelling

    You are travelling to tropical countries. Only the north of Vietnam is cold (around 10°C), misty and humid in the winter from November to February. Other destinations are warm. So if you travel to Northern Vietnam in the winter, please bring your light, warm, and waterproof clothing.
    The summer (from May to September) is hot in all of these countries. You can wear shorts but it is necessary to make sure that you wear suitable outfits while visiting monuments or sacred places.

  • Currency exchange and what is the best payment method on the spot?

    Local currencies:
    Vietnam: Vietnam Dong (VND). 1 USD = 22650 VND. 1 Euro = 27300 VND
    Cambodia: Riel (KHR). 1 USD = 4000 KHR. 1 Euro = 4888 KHR
    Laos: Kips (LAK). 1 USD = 8300LAK        . 1 Euro = 10 000 LAK
    Myanmar: Kyat (MMK). 1 USD = 1355 MMK.    1 Euro = 1633 MMK
    You can change money at airports, banks, hotels or any currency exchange shop.
    These exchange rate is subject to change day by day. To get the most updated currency exchange, please click here see Vietcombank's rate 

    Credit cards:
    Credit cards are accepted in most hotels, big restaurants and modern stores, although it is common to pay in cash.
    In Vietnam, Laos and Myanmar, you should change to their local currency for your personal expenses.
    In Cambodia, they accept both local currency and USD.
    ATMs:
    You can withdraw local currencies at ATMs in the cities with limited amounts and an exchange rate following their bank. Therefore, we do not recommend using this other than for urgent cases.

  • Is it possible to take photos of the locals?

    Of course, it is possible. We advise you to take photos of the locals from afar when in the street or in the markets. If clients would like to take the portraits of locals at homes, villages, or elsewhere, please ask our tour guide for help to get their permission.
    For better contact with local people, do not hesitate to say “Xin Chao”, HELLO in Vietnamese, with a big smile!

  • Can I take photos freely during road trips?

    One of the highlights of the trip offered by IZITOUR.com is the flexibility and freedom for our clients to make stops en route to take great photos and meet the locals. Some pagodas, museums or historical sites, photography permit photograph.

  • Things should not be missed!

    Street restaurants are a great place for meeting people and enjoying the atmosphere. They are present on the sidewalks of all the cities and eating there will allow you to taste the traditional local foods, use chopsticks, and sit on a tiny chair in the middle of sidewalk.
    ”Xe Om” in Vietnam are motorbike taxis. They can take you anywhere (for a short distance) and are the perfect way to avoid the traffic jams while enjoying the scenery.
    Do not hesitate to enjoy the lifestyle as locals. Foreign travelers often go to the same places as the local people. Also, do not hesitate to practice the local language. Hearing you try some local words will always put a smile on the face of the locals.

  • Life culture: Respect is our rule of life

    As in all the other Asian countries, the main rule is patience.  Avoid raising your voice tone.
    Respect the local cultures:
    Do not kiss. Just handshaking is popular.
    During meals, do not put your chopsticks in the rice bowl vertically. It is a sign of death as it looks like the incense sticks in a funeral.

    Wear suitable outfits. Avoid wearing clothes that are too revealing or showing too much skin.
    Keeping a good attitude from your “face” is very important. Do not reveal your anger by raising your tone. You will lose face yourself and get no results. Discussions or contradictions must be done with gentleness, reciprocal respect and calmness. The criticism must be solved with a humorous attitude to avoid confrontation. If you are worried, just ask our guides and drivers for help.

  • Security: Snatch!

    This is rare. However, it is the same as the rest of the world. Please be aware when walking in the very touristic sites.  Avoid carrying jewelry, as it may make you a target. It is better to leave your precious belongings in the safety box in your hotels.
    In recent years, there have been some bag snatches from scooters in some big cities, particularly in Ho Chi Minh City (Saigon). Therefore, you have to be careful with your personal belongings when you are in big cities.

  • Telecommunications: how to make a call?

    To make a call from your country to:
    Vietnam: dial 00+84+city code and number ( country code: 0084)
    Laos: dial 00+856+city code and number ( country code: 00856)
    Cambodia: dial 00+855+city code and number ( country code:00855)
    Myanmar: dial 00+95+city code and number( country code: 0095)
    Note: make a call to cellphone number: just dial 00+country code + number ( No city code)

    To make a call to your country:
    Dial: 00 + your country code + city code and number

    Most of the main destinations have strong cellphone signals.
    We advise you to stop the data roaming or data connection of your smartphones once you arrive in our country. Otherwise, the expensive roaming fee will be charged. 
    This does not mean you are not able to contact someone in your country or lose internet connections.
    Here are some tips:
    You can use our  local data SIM card (3G) for a very reasonable price or use free Wi-Fi at accommodations, restaurants etc. Then you can use your apps such as: skype, Whatsapp, I-message, facetime, Facebook…

  • How to protect yourself from mosquitoes?

    During your stay, we recommend staying in good 3+ star accommodations. Therefore, you will be away from this nuisance. In the homestay, your accommodation will include mosquito nets. In case you are going out after sunset, your mosquito repellent is a great choice.

  • Tipping and gratuities

    It is not compulsory. It depends on your satisfaction and your budget.
    It is advisable not to give a too small tip. It is better to give nothing than give a small tip.
    According to Vietnamese’s customs, tipping is usually given to tour guides, drivers, porters and rowers.
    It is better to tip guides around 10 – 20 USD/day for tour guide and less for drivers, if you are satisfied with their services.
    Rowing boat or Rickshaw is 1 USD/person

  • What gift can I bring from my country?

    In case you would like to bring some small gifts from home, we advise bringing some typical styles of your country such as perfume, lipsticks, T-shirts, pens, and local traditional souvenirs…
    Please note that the remote or poor places such as the ethnic minority villages, school equipment and clothing are much appreciated.

  • What are the souvenir gifts?

    Here are some suggestions for souvenirs:
    Green tea: Vietnam is well known for green tea from the northern region of the country. Nowadays, tea has become the daily drink for all Vietnamese.
    Coffee: It is planted in the plateau of central Vietnam. Vietnam is the second largest producer of coffee after Brazil.
    Tea Mix: It is very famous in Myanmar and it also became the daily drink for all Burmese. Every morning, people will enjoy it with breakfast at teashops.
    Vietnamese rice alcohol (Nep Moi brand), Myanmar, Laos local whisky…
    Crafts: there are many handicraft products that you can find in the cities or even in the remote areas. Some suggestions are Lacquerware, Embroideries, brocades of ethnic groups, silks, ceramic products, heath tiger balm.

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