5 star service , highly reccommend!

5 star service , highly reccommend!

From the moment my husband and I contacted IZI tours we were paired with a kind, helpful agent. Lien was our dedicated agent who went above and beyond in organising our honeymoon trip to Vietnam and Cambodia.

After reading through numerous packages, we found we wanted to do several activities from a few different style tours. Nothing was a problem, and Lien organised it, curating a 17 day tour for us. We also stated this was for our honeymoon so could the hotels be slightly upgraded to make our travel that little bit more special, and each hotel that was booked, all through Vietnam, to Cambodia , were perfect, of course we paid accordingly. Even the 1 night- 2 day Halong bay cruise was above and beyond our expectations with us having the biggest room on the cruise, of course with a towel swan or two and rose petals. Was a magical touch. We picked the private tour guide and driver element too which for us, mid 30’s couple on our honeymoon was absolutely an experience we cannot forget. All tour guides and drivers were super friendly, accommodating, knowledgeable and clearly enjoyed what they do for a living.

A extra special touch, which is all thanks to LIEN, our dedicated travel agent, Was the countless swans, flower arrangements, desserts, or special cocktails on arrival to all our hotels for our honeymoon was just magical. LIEN definitely went above and beyond, she actually greeted us at our first hotel on arrival in Hanoi, went through our 17 day schedule , even had a welcome gift , vietnamese coffee set, locally hand made bag, and some post cards. Perfect little souvenirs. An extra mention is we had asked about weather and best times to visit certain places in those countries, And she was very honest in letting us know what areas are best to miss, due to wet season ans gave us suggestions that were just as pleasant, So we didn’t miss out, overall can’t recommend IZI tours enough, and ask for Lien, she and her team were 10/10.

An extra special touch we appreciated , Lien was often in touch , especially for flight updates to ensure we knew what was happening and our travel went as smooth as possible. And that it did. If the bank allowed it, we would do it all again!

Thanks so much. Very happy couple here .