Clients' reviews

There are not enough stars to describe how extraordinary our experience in Vietnam was. It was the trip of a lifetime, made flawless by perfect organization in every respect!

A special thank-you goes to our travel consultant, Luu Trung Hieu, who was truly the heart and soul of this adventure. From our very first contact, he listened carefully to our wishes and advised us with immense passion, patience, and rare professionalism. He designed a tailor-made itinerary for us that perfectly balanced culture, nature, relaxation, and authentic local experiences. Knowing that we could rely on his constant support before and throughout the journey made us feel completely cared for and 100% in safe hands.

The services provided by the agency were simply impeccable. Transfers were always punctual, and the private vehicles were modern, clean, and equipped with every comfort—from air-conditioned cars to the iconic cruise in Ha Long Bay. Every journey within the country, from domestic flights to road transfers, went smoothly without the slightest problem or stress.

The hotels selected for us exceeded all expectations. Each property had its own unique charm, with impeccable cleanliness and outstanding service.

The local guides who accompanied us—Chiara, Lucy, and Gemma—deserve a special mention. They were extraordinary people: highly knowledgeable, passionate, and deeply familiar with their country’s history and traditions. They did much more than show us the monuments—they helped us truly experience Vietnam by sharing anecdotes, explaining local customs, and introducing us to hidden gems and authentic flavours away from the usual tourist routes. Their warmth and kindness deeply moved us.

If you dream of discovering Southeast Asia without any worries and with the assurance of an exceptional experience, you can confidently place your trust in IZITOUR and Luu Trung Hieu.

Thank you from the bottom of our hearts for transforming a simple journey into an unforgettable memory that we will always carry with us!

Discovering a wonderful country with outstanding guides and continuous support. Top-notch!

Exceptional! Especially northern Vietnam, with an exceptional guide as well — truly! He helped us discover incredible places and meet people we would never have met on our own. The visit to central and southern Vietnam also went very smoothly. Very good organization.

It was a trip in a very small group of 4 to 5 people, with a perfect atmosphere and group chemistry. In summary, a wonderful journey. I highly recommend this agency +++ and do not hesitate to book directly with them. They are very serious and professional.

It was a wonderful experience! We were always looked after by very kind guides, our driver, and the tour team through messages.
Every transfer was carefully arranged, including all the meals.
Thank you very much — you are a fantastic tour company!

An excellently organized trip, carefully arranged down to the smallest details. My created a tour that met all our requirements and was always very available and extremely kind to us. The transport was excellent and the drivers were very skilled. We highly recommend it.

We recently completed a wonderful tour of Vietnam arranged by Izitours, and I cannot speak highly enough of the service we received from Huy. From the very beginning, Huy’s knowledge and attention to detail were outstanding. Every hotel selected for us was excellent—comfortable, high-quality, and perfectly located to make the most of each destination we visited. It was clear that Huy knew exactly which hotels would provide the best experience. The tours and activities were also exceptionally well chosen. Rather than simply booking standard tourist attractions, Huy recommended experiences that were enjoyable, well organised, and suited our interests perfectly. His local knowledge made a huge difference to our trip. Most importantly, everything ran seamlessly from start to finish. Transfers, tours, accommodation, and logistics were all flawlessly coordinated, allowing us to relax and enjoy our holiday without any stress or concerns. Thanks to Huy and the team at Izitours, our Vietnam holiday went without a hitch and exceeded our expectations. I would not hesitate to recommend Izitours to anyone planning a trip to Vietnam and will certainly use them again in the future. Thank you, Huy, for creating such a memorable and perfectly organised holiday.

A big thank you to Izitour for organizing our trip to Vietnam. Special thanks to Anh Vu for his activity recommendations, the choice of hotels, and the quality of the guides and transportation. We were a group of 4 people, and Anh Vu was very attentive to our needs and always available for all our questions and requests. Thank you for everything!

An unforgettable journey from north to south Vietnam. With Izitour, and especially with our travel advisor Giulia, we found constant support in organizing the trip before departure, ensuring that every one of our requests was fulfilled. Giulia was always in contact with us and with the excellent guides and drivers who accompanied us through the north, center, and south of Vietnam. Excellent hotels, clean rooms, great breakfasts, and central locations close to the main attractions. I recommend Izitour to anyone wishing to travel through this wonderful country with complete peace of mind and the certainty of always having assistance available.

The organization of our trip was perfectly smooth thanks to Izitour, and especially our contact Anh. The agency adapted very well to our group and to the many changes in our itinerary and the number of participants. The experiences offered were fully in line with our expectations. On site, the trip went smoothly, and the agency was able to suggest adjustments whenever necessary. The guides who accompanied us on site spoke excellent French and adapted equally well to both children and adults. Anh remained available throughout our stay, and we were delighted to meet him in Hanoi. We recommend this agency 200%!

A wonderful experience with Izitour for a one-day excursion to Ninh Binh and a cruise in Lan Ha Bay. Our advisor Louis (Anh Vu) was excellent (quick responses, great recommendations, perfect organization). Thank you very much!

We organized a 15-day north-to-south tour for 14 people with Izitour, and everything was truly perfect! The French-speaking guides in every region, the private transport, the hotels, the excursions, the free time we requested, the restaurants... everything was top-notch. It all started with the planning process more than 8 months in advance with our contact, Anh Vu, who managed the project with us almost daily for months. He was very attentive and adjusted the itinerary countless times as we had ongoing changes to incorporate. This trip was magical, and we highly recommend Izitour!

Exceptional support and local expertise that truly enhanced our journey. A big thank you to Anh Vu (Louis), our organizer.

An intense and wonderful experience, with the perfect balance between culture, nature, city life, and moments of relaxation. Always supported by an Italian-speaking guide and a driver, allowing us to optimize our time. The Izitour staff is very competent and friendly, ready to assist with any need during the trip. Highly recommended!

I highly recommend the Izitour agency for organizing your trip. The experience was simply outstanding from start to finish during our two-week stay in Vietnam.
I would like to highlight the professionalism and flawless follow-up of our file by Anh Vu. His availability, responsiveness, and kindness were a real strength in managing everything and throughout our stay.
The services on site were also of very high quality:
Hotels: Charm, authenticity, and great comfort were all there.
Visits: A perfect balance between must-see sites and more intimate discoveries, away from the crowds.
Guides: Exceptional guides, perfectly French-speaking, passionate and attentive, who helped us fully understand and appreciate the local culture (special mention to Cung Nhi Hà).
In summary, tailor-made support that allowed us to travel with peace of mind. Many thanks to Anh Vu and the whole team for this unforgettable stay!

I spent 24 days in Vietnam and this trip organized by Anh Vu will remain unforgettable. Between spectacular landscapes, incredible cuisine, and a warm welcome, it’s a destination I highly recommend. I loved meeting the locals, all very kind, discovering handicrafts, the sunrise over Ha Long Bay, Hoi An and its colorful lanterns, Hanoi and its bustling life. Be careful though, traffic can be intense and quite impressive in big cities.

I highly recommend the Izitour agency for organizing your trip. The experience was simply remarkable from start to finish!
I would like to highlight the professionalism and flawless follow-up of our file by Anh Vu. His availability, responsiveness, and kindness were a real strength in managing the trip and throughout our stay.
The services on site were also of very high quality:
Hotels: Charm, authenticity, and great comfort were all there.
Visits: A perfect balance between must-see sites and more intimate discoveries, away from the crowds.
Guides: Outstanding guides, perfectly French-speaking, passionate and attentive, who helped us fully understand and appreciate the local culture.
In short, tailor-made support that allowed us to travel with peace of mind. Many thanks to Anh Vu and the whole team for this unforgettable stay!

I have just returned from a magnificent trip to Vietnam with three friends. This trip was organized by Anh Vu, who perfectly took into account all our wishes and requests. The organization was flawless from start to finish.
I recommend him without hesitation. Many thanks again to Anh Vu for this wonderful stay! Izitour Agency

An incredible experience… a perfect journey. The itinerary, the activities, the overall flow—everything was well thought out, and we had an amazing trip.
Anh Vu perfectly understood and met our expectations in organizing this stay.
Honestly, we have no hesitation in recommending him to other travelers.

A very beautiful trip that fully met our expectations thanks to the advice and patience of our correspondents Rose and Jeannette. Many thanks to them!

Excellent guides, very good selection of activities, nice hotels. Also smooth process of booking

Careful, precise, and very friendly organization. I booked a tour with my son, and they dedicated time and provided high-quality experiences—I couldn’t have asked for more! Both the guides (we had as many as four, alternating from north to south) and the drivers were professional, kind, and helpful.
In addition to accompanying us on the planned excursions, they also suggested evening activities and great places to eat, where you can dine very well at very reasonable prices—around €8–10 is more than enough for food and drinks.
In short, if you choose to travel with IZITOUR, you will find a TOP organization.
Well done, everyone!

Izitour organized a small 5-day private tour for us: Hanoi, Pu Luong, Ninh Binh, and Halong Bay. Everything was arranged according to our requests—truly tailor-made. The guide assigned to us was nothing short of fantastic: very knowledgeable, kind, friendly, and extremely helpful.

The IZITOUR team organized our trip to Vietnam so that it would be truly memorable.
The guides who accompanied us and shared the history and places of this beautiful country were knowledgeable and always ready to meet our needs. A spectacular itinerary.

The Izitour agency organized a 12-day trip to Vietnam for us. Very precise, helpful, and attentive to the client. HIGHLY RECOMMENDED!!

A wonderful experience. The program was respected in every aspect, which is why I am very satisfied with this trip. I would like to thank Justin for the perfect organization.

We found this agency by chance on the internet and were delighted. Our guide, Chiara, who speaks Italian, was kind, friendly, and very professional, and accompanied us on our excursion to Ninh Binh.

Justin, our travel planner, was always very present and supportive, and the guides were very knowledgeable and kind.

Perfect organization, with smooth and fast communication at all times. We felt at home from our very first meeting with the agency staff.

I would like to thank the entire Izitour team for their precision and punctuality. A unique experience. We customized the itinerary according to our preferences, following the advice of Mr. Justin, who proved to be impeccable and always ready to help. Thank you.