Clients' reviews

We have just returned from a family trip through Vietnam, Laos and Cambodia, and it was simply an incredible experience. Every stop offered us breathtaking scenery and the opportunity to encounter welcoming and fascinating cultures that will remain in our hearts for a long time.

Everything was impeccably organized, with an attention to detail that was evident from the first day to the last.

The organization and booking were handled perfectly, step by step, thanks to Sabrina, our travel planner and main contact. Always professional, helpful and incredibly kind, she looked after us with great care throughout every stage of the journey, making us feel supported and at ease at all times.

An unforgettable experience that we highly recommend to anyone wishing to discover this part of the world without worries, placing their trip in experienced and passionate hands.

I contacted Izitour directly and got in touch with Sabrina, who created a tailor-made 20-day journey for me through Northern, Central and Southern Vietnam.

My request was to see both Vietnam’s iconic sights and places that were not too touristy, and the result was perfect. Sabrina supported me throughout all 20 days, reminding me about transfers and always being available in case of any problems.

I only had one issue with a driver, but within two minutes Sabrina called the company, which contacted the driver and replaced him in record time. Fantastic!!

Thank you, Sabrina, for all the wonderful memories I brought home with me!

An incredible and unforgettable experience!

We were fortunate enough to enjoy a wonderful family journey through Vietnam, Laos and Cambodia, visiting truly spectacular places and discovering fascinating cultures and welcoming people.

The entire trip was impeccably organized, with great attention to every detail and to our needs. Throughout the experience, we felt professionally supported and well looked after.

A special thank you goes to Sabrina, our travel planner and main contact, who was always professional, helpful and attentive. Her kindness and warm welcome made the journey even more enjoyable and special.

It was an experience we will always carry with us, and I highly recommend it to anyone wishing to discover Vietnam, Laos and Cambodia with the support of a reliable and attentive travel company. Thank you for making this journey so special!

A 10-day trip through Northern, Central and Southern Vietnam. Unfortunately, we weren’t lucky with the weather in the North, but Sabrina helped us with alternative solutions and still made it possible for us to enjoy a wonderful holiday. An amazing country!

Amazing experience, wonderful people and places, a pierce of heart will stay forever in Vietnam, thank you to all the izitour team which have done a wonderful job! Especially to Sabrina who has created the perfect itinerary!

A fantastic trip. Excellent organization. A perfectly designed itinerary. Izitour was always there to assist and support us, especially our travel consultant Sabrina, who was incredibly kind, friendly and cheerful.

Izitour organized this trip for us, including all transfers, hotels, Italian-speaking guides and excursions. It was a wonderful journey. Our travel consultant, My, supported us every step of the way, both during the planning process and once we were in Vietnam.

She was very attentive to our needs. The hotels were beautiful, with great care taken even in the choice of rooms. All the guides were excellent and very knowledgeable.

We recently completed a fantastic trip to Vietnam and couldn’t be more satisfied. Everything went smoothly from beginning to end, with truly excellent value for money.

The agency took care of every single organizational detail: from booking our accommodation to all our transportation within the country (car, bus, overnight train and even flights). We didn’t have to worry about anything, just enjoy the journey! The local guides who accompanied us (Ms Đặng Thị Tuyết Nhung, Ms Ngân and Ms Kim Minh) were excellent and spoke perfect Italian, making the visits even more interesting and enjoyable.

A special thank you to My Dinh, with whom we organized the tour: she was incredibly kind and helpful. She even took the time to visit us personally at our accommodation to meet us and was thoughtful enough to bring us a little gift.

We absolutely recommend this agency to anyone who wants to explore Vietnam without worries and with exceptional, genuinely personal service.

A wonderful trip that Izitour organized for our group. In 16 days, we travelled from northern to southern Vietnam, managing to discover its essence and thousand shades. The organization was impeccable and meticulous; the recommendations were always original and perfectly suited to us; the transfers were carefully planned and well balanced; the guides were knowledgeable and always available; and the support from our dedicated advisor, the invaluable My, was constant and highly effective, both during the planning process and throughout the trip. What more could we ask for?

A wonderful journey of more than three weeks through Laos, Vietnam and Cambodia for seven people. The organization was perfect, tailor-made to our needs and with excellent value for money.

They were always available to handle changes and additions, supporting us impeccably and discreetly both before and throughout the entire trip. The choice of hotels, guides, experiences, transportation, restaurants and everything else was always excellent.

A special thank you to Sabrina, whose passion and kindness made this journey truly unforgettable!!! A tour operator we absolutely recommend!!

Our trip through Vietnam was truly unforgettable, and a big part of its success is thanks to MY DINH and her wonderful team.
From the very beginning, during the planning and organization of our journey, MY supported and guided us with great patience, professionalism and, above all, genuine care. She “put up with us” throughout the entire process, always listening to our requests, doubts and comments and doing everything possible to make the trip exactly what we hoped for.
This attention continued throughout our journey. MY and all her collaborators were always available, attentive and ready to listen to our feedback, adapting things whenever necessary to make sure we were happy and enjoying every moment.
A special thank you to Chiara, who looked after us during our time in Northern Vietnam. Her kindness, attention to detail and constant availability made us feel truly cared for. She was always there to listen to us and make sure everything was going smoothly.
What impressed us most was not only the excellent organization, but the personal attention and genuine desire to make us happy. We always felt that our experience really mattered to them.
Thank you, MY, Chiara, Tu, Huu and not last the funny and prepared Stella for making our Vietnam journey so special. We will carry wonderful memories of this beautiful country with us and would absolutely recommend your agency to anyone looking for a well-organized, personalized and truly caring travel experience.
Thank you for everything! ️

My Dinh designed our perfect trip together with us. She supported us step by step throughout the journey and made every experience unique.

A heartfelt thank you to the entire team for the excellent organization of our journey from Hanoi to Saigon, tailor-made to suit our needs. Special thanks to Anh, who organized and followed our tour with professionalism, helpfulness and kindness throughout the entire journey.

An unforgettable experience that I recommend to anyone who wants to discover Vietnam. Thank you again for making our trip unforgettable!!!

Flo & friends

We used Izitour for our family trip (nearly 3 weeks) to Vietnam. Would definitely recommend their services to anyone wishing to visit. From the time I first contacted them, our agent Lien was so helpful. She listened to my ideas and put together an itinerary based on this. It took a good few weeks and lots of questions/tweaks from my part but nothing was too much trouble and I valued her expertise. While we were in Vietnam, Lien kept in touch by WhatsApp throughout, confirming details of drivers /guides and just checking in every now and then to see that all was going well. We had internal flights included in our package and she kindly checked us in for those and sent through the boarding passes by WhatsApp. All the arrangements went very smoothly and I was very impressed with the service provided. Many thanks Izitour and Lien especially.

First of all, we would like to sincerely thank YenVy, who was professional, attentive, precise, and incredibly helpful. She never left us without her support, even though we were excellently assisted by her colleagues throughout Vietnam (Gianna, Viviana, and Velluto, all exceptional both professionally and personally).

It was a wonderful and emotional experience... We will carry Vietnam in our hearts forever. We discovered a beautiful country, full of wonderful things and wonderful people.

Thank you so much for making our Vietnam experience unforgettable. You are a reliable choice for anyone looking for a wonderful and exceptionally well-organized experience.

Together with Giulia from Izitour, we organized a 21-day tour from northern to southern Vietnam, and it was perfect! Giulia proved to be a true professional, always attentive and available at any time of the day. Credit also goes to the guides and drivers, who were always helpful and helped us discover this wonderful country.

I spent 18 days in Vietnam with my family with this agency, with whom we organized a tailor-made trip specifically adapted to our family’s needs. From the very beginning, Lien Tran assisted us and was exceptional in supporting us with everything, from the itinerary to every single detail of the trip. All the hotels were excellent and all the guides were top-notch. A special thank you to our first guide, Mr. Manh, who accompanied us in northern Vietnam. Lien stayed with us throughout the entire trip and followed up with us via WhatsApp on every single detail, including appointments with drivers and guides. She deserves all five stars and even more! A truly very serious and reliable agency: book directly with them without any intermediaries.

We recently completed a 15-day private tour of Vietnam, and it was simply a perfect journey. A heartfelt thank you to Amelia and Sabrina, who created an impeccable tailor-made itinerary for us: every stop, hotel and restaurant faithfully reflected our requests and the expectations agreed upon before departure, without a single hitch.

One gesture that truly warmed our hearts was the surprise for my birthday: without me mentioning anything, they arranged a wonderful birthday cake for me, making me feel cared for even thousands of miles from home.

The on-the-ground organization was equally impeccable. Transfers were always perfectly on time, with comfortable vehicles and exceptionally kind drivers. What also made a real difference was the constant feeling of being in good hands, thanks to a dedicated WhatsApp group available at any time of day and ready to assist us whenever needed.

All the local guides were extremely knowledgeable, but special praise goes to Neve and Quyen. Calling them simply “guides” would be an understatement: the natural way, passion and generosity with which they shared their country and helped us experience it went far beyond their professional role, giving us precious memories.

Although the 15 days were intense and packed with experiences, the care put into the organization made everything smooth and rewarding. I wholeheartedly recommend this tour operator to anyone looking for a trip to Vietnam planned down to the smallest detail.

Thanks to Hieu, I was able to fulfill my dream of visiting this fascinating country. His kindness and professionalism impressed me from the very first request I made for a travel proposal to explore Vietnam, visit its cities, and discover local life through authentic experiences suited to my family, including my seventeen-year-old son.

It was a tailor-made trip, organized down to the smallest detail, with Hieu’s constant support throughout. Through messages and emails, he put together a tour that fully met my expectations. I would have happily extended my holiday by a few more days to visit other places that, unfortunately, I was unable to include in my itinerary due to time constraints.

From the lively and vibrant Hanoi to the enchanting Hoi An, from the magical Hue to the golden beaches of Hoi An Beach, without forgetting the modern city of Ho Chi Minh City... A wonderful mix of culture, art, and nature that nourished not only the eyes but also the soul.

Thank you again, Hieu. I left a piece of my heart in Vietnam, and I hope that you have also kept a little piece of ours in yours.

The real discovery of this trip? Feeling at home, thousands of kilometers away, welcomed and pampered by new friends who will remain among my dearest memories.

Un tour-opérateur compétent qui construit votre voyage en fonction de vos besoins. Grâce à Giulia, qui était notre interlocutrice à Hanoï, tout était parfait. Les guides et les chauffeurs étaient ponctuels et très professionnels. Une expérience très positive que nous renouvellerions volontiers dans le merveilleux pays qu’est le Vietnam.

An absolutely positive experience in every respect. The staff proved to be extremely professional, knowledgeable and always available, assisting us attentively throughout every stage of organizing our trip.

Another great advantage is that the entire team speaks and writes Italian perfectly, making communication simple, clear and immediate at all times.

We travelled with a child and particularly appreciated the attention paid to safety, the quality of the vehicles and our specific needs. Every detail was handled with great care and precision, making us feel reassured and well looked after from beginning to end.

Availability, courtesy, reliability and the ability to always find the best solution: everything was organized impeccably. I highly recommend this agency to anyone looking for high-quality service, attentive to clients’ needs and managed by true professionals.

A heartfelt thank you to the entire team. Everything was perfect for us, and we will definitely rely on them again for our future trips!

We travelled to Vietnam with Izzi Tour for our honeymoon. We had a wonderful experience with them. They were attentive, always there when needed, and gave us the opportunity to experience an authentic tour of Vietnam. We were very satisfied and would like to thank them very much for the organization. All the guides were kind and friendly!

We took an 18-day tour to discover Vietnam, travelling from North to South. We entrusted our trip to an exceptional tour operator who supported us every step of the way: from the quotation and booking process to constant assistance throughout the entire journey.

A special thank you goes to Giulia / Giang, who looked after us impeccably. Before our departure, she patiently answered every question we had, and when we arrived in Hanoi, she welcomed us at the hotel with a big smile and some lovely traditional gifts from Vietnam.

The itinerary was perfectly planned, allowing us to admire the most beautiful sights in each region. The drivers and guides were always punctual and professional. In particular, the guides — all young, friendly women who spoke excellent Italian — made us fall in love with the history, culture and extraordinary nature of this country.

We chose to purchase the proposed package as it was, adding only a few days of relaxation by the sea, which we arranged independently. Despite this break outside the planned itinerary, when we returned to Ho Chi Minh City, the tour driver still came to pick us up and take us to the airport, exactly as scheduled.

We highly recommend this tour operator to anyone who wants to explore Vietnam without the stress of organizing everything themselves, relying on professionals who truly know and love this country.

It was a wonderful tour, very well organized by Chiara, who was extremely kind and helpful. Everything was satisfactory, from the hotels, always centrally located and very welcoming, to the guides, who spoke good Italian and provided thorough information about the places we visited, as well as the cars and drivers, who were always punctual and drove carefully.

Everything went perfectly: the places we visited and the activities we took part in were very interesting. Vietnam is a beautiful and fascinating country. I highly recommend visiting it.

Fantastic trip from north to south! Justin taked care of us for everything, from booking the tour to the smallest thing we needed!

Linh Le organized a spectacular 5-day private tailor-made trip for me, exactly to my liking. From Spain, I would tell her about places I wanted to visit, and she would advise me and organize everything, all months before the trip. She was always attentive to every detail; it was amazing. Many thanks to her and the entire Izitour team

We chose Izitour for this private tour for 4 people. From the very beginning, the travel consultant in charge of our trip personalized the itinerary entirely according to our wishes and worked closely with us throughout the planning process. We had no problems whatsoever, as everything was organized down to the smallest detail. From our arrival at the airport until our departure, including two domestic flights during our stay, everything was perfect. The Italian-speaking guides who accompanied us were very knowledgeable and eager to introduce us to their traditions.
Highly recommended!

There are not enough stars to describe how extraordinary our experience in Vietnam was. It was the trip of a lifetime, made flawless by perfect organization in every respect!

A special thank-you goes to our travel consultant, Luu Trung Hieu, who was truly the heart and soul of this adventure. From our very first contact, he listened carefully to our wishes and advised us with immense passion, patience, and rare professionalism. He designed a tailor-made itinerary for us that perfectly balanced culture, nature, relaxation, and authentic local experiences. Knowing that we could rely on his constant support before and throughout the journey made us feel completely cared for and 100% in safe hands.

The services provided by the agency were simply impeccable. Transfers were always punctual, and the private vehicles were modern, clean, and equipped with every comfort—from air-conditioned cars to the iconic cruise in Ha Long Bay. Every journey within the country, from domestic flights to road transfers, went smoothly without the slightest problem or stress.

The hotels selected for us exceeded all expectations. Each property had its own unique charm, with impeccable cleanliness and outstanding service.

The local guides who accompanied us—Chiara, Lucy, and Gemma—deserve a special mention. They were extraordinary people: highly knowledgeable, passionate, and deeply familiar with their country’s history and traditions. They did much more than show us the monuments—they helped us truly experience Vietnam by sharing anecdotes, explaining local customs, and introducing us to hidden gems and authentic flavours away from the usual tourist routes. Their warmth and kindness deeply moved us.

If you dream of discovering Southeast Asia without any worries and with the assurance of an exceptional experience, you can confidently place your trust in IZITOUR and Luu Trung Hieu.

Thank you from the bottom of our hearts for transforming a simple journey into an unforgettable memory that we will always carry with us!

Discovering a wonderful country with outstanding guides and continuous support. Top-notch!

Exceptional! Especially northern Vietnam, with an exceptional guide as well — truly! He helped us discover incredible places and meet people we would never have met on our own. The visit to central and southern Vietnam also went very smoothly. Very good organization.

It was a trip in a very small group of 4 to 5 people, with a perfect atmosphere and group chemistry. In summary, a wonderful journey. I highly recommend this agency +++ and do not hesitate to book directly with them. They are very serious and professional.