Clients' reviews

My husband and I had an amazing two week trip in Northern Vietnam organized by Izitour at relatively short notice. Our agent Lien Tran could not have been more helpful. She made the changes we requested regarding accommodation and added an extra day trip to make our arrival in Bac Ha coincide with market day. She provided us with an excellent English speaking guide - ‘Jonny’ and our driver was amazing. Their friendliness and happy nature enhanced our trip. Lien visited us twice in Hanoi and we cannot thank her enough for all her kindness and understanding. The beautiful countryside and people we met on our journey will live long in our memories. We highly recommend Izitour for a tailor made trip to Vietnam.

My husband and I have just returned from a 14 day customized tour of Northern Vietnam organized by Izitour at short notice. Our agent was Lien Tran and we cannot thank her enough for all her hard work to make our trip so memorable. The itinerary, the accommodations, the guides and drivers were all so good. Lien made changes and additions for us and visited us twice at our hotel in Hanoi. The service we received could not have been kinder or friendlier. We loved our journey - the spectacular scenery, the people, the amazing food, the culture and history. All this has left us with fantastic memories of Vietnam. Thank you Lien and Izitour.

Very attentive staff who do their utmost to satisfy you. A warm welcome. We dealt with Miss Lim who was always available, at weekends, late at night... and who finally made a very short trip very pleasant. What's more, her French is impeccable.

I booked two tours from Italy (Ha Long Bay and Sapa) directly via e-mail and whatsapp. Silvia a very kind and helpful girl organised everything for me. Amazing! Highly recommended!!!

I advise French people going to Vietnam, especially to Hanoi, to ask for Lim. She will give you good advice and is very friendly.

We relied on the Izitour agency
for our trip to Vietnam.
We were very well looked after by Duong , who speaks excellent Italian ,
And he assisted us very well during the whole trip.
Everything worked perfectly, with their support it was a great trip.

The trip was super organized. An experienced guide and a reliable safe driver accompanied us through the beautiful overwhelming nature of northern Vietnam. we got to know different minorities and visited families in their homes. The accommodation during the trip was great and we were always welcomed hospitably. Our guide allowed us to experience the culinary diversity of Vietnamese cuisine. We will come back to Vietnam for more excursions. Thank you IZI- Tours!

If you want to take a trip to Vietnam in the best conditions, and complete safety, IZI-tours is your agency. Wether you want to take a private or group trip, for a stay, a tour, or a cruise, you'll receive the best advice, a competitive, and a detailed program, which will be executed flawlessly.

Special thanks Miss Hien Nguyen who organized a perfect stay for me. She is competent, efficient, responsive, patient, and very good at providing a sound advice. She represents her company with talent and professionalism.

Izitour Super company! I was warmly welcomed via whatsapps and all my questions were answered quickly and efficiently. I recommend it!

Everything was smooth with Izi Tour. I travelled to My Son and Hoi An with them. Very responsive staff. I coordinated with Ms.Thu Hien NGUYEN and she was great. Highly recommended.

If you want the Vietnam travel planning done for you in the most professional way and have fantastic support throughout the whole trip, you should definitely go for Izitour!
We requested a private Sapa tour for 2 people from Hanoi very last-minute (the day before), and Ms Hien arranged everything immediately and was super helpful throughout the trip. We got unlucky with the transport to Sapa which unfortunately was delayed due to unforeseen circumstances, but Ms Hien handled the situation very professionally - she called the driver a few times and updated us on the progress, and eventually also reimbursed us for the delay.
In Sapa our guide Sue was already waiting for us and in spite of our late arrival we did all the hiking as planned. We learnt a lot about the local cultures and enjoyed truly breathtaking views of rice terraces and mountains over 2 days.
Ms Hien also booked a very nice hotel for us (Sapa Elegance), and we got a room with a view on the city. The staff was really helpful, because even though we had to check out before our hike on the second day, we were offered to use the shower before our return to Hanoi, which was really nice considering the length of the journey.

I recently had a chance to use IZITour services for my customized tour to Vietnam

I am from Pakistan, its almost impossible for Pakistanis to get Visa of vietnam directly. I almost lost hope that I will be able to make it for this tour. But I was trying to find out different ways to see if there is any possibility to get visa. I saw advertisements of IZITour and dropped them an email.

Nguyen reached out to me and explained the whole procedure and assisted me at every single step till I got my visa approval letter. She complied a tour plan for me considering all my requirements and concerns.

I planned a 6 days tour with IziTour and I would love to say that I am very much satisfied with their services. Nguyen suggested me a hotel that was in the heart of city and I was able to have access most of the places by walking. Quality of rooms and overall environment was upto the mark as well. Food's quality was good as well.

Tour guide and driver was soo cooperative and friendly as well. Being a solo traveller, it wasn't easy for me to adjust or feel comfortable there at start but they helped and guided me with everything. Also helped me find food places that offer hilal food, which was great help. And they were always on time for daily activities.

Also, it was my birthday and they helped me to make so many great memories which i would never forget

Everything was just so well planned, organized and executed.

Nguyen, tour guide and driver felt like family.

Thank you!