Clients' reviews

5.0 / 287reviews ( Write a review )
  • Christin Weibel
    Christin Weibel
    Switzerland

    The employees are very courteous

    The advice and workmanship was sensational thank you. Suoer staff very courteous.thank you it helped me a lot, especially Lien Tran.thank you.

    Nov 27, 2023
  • Great off-the-beaten track tour in North Vietnam

    Izitour and in particular Lien were great in organising a faultless tour for our family.
    We wanted to go a bit off the beaten track and were able to communicate this with Lien who designed a personalized tour for us. I gave her some indication and she organised a tour based on this, but then advised us to be careful to ensure that it would not be too strenuous for our two little girls. So last minute we decided to change completely and without any issues she designed an alternative tour for us.

    The tour itself was great. Good comfortable bus, careful driver and most of all a great guide Zonie. Zonie was informative, personable and establish immediately a great relationship with us and our daughter.
    He was attentive to all our need but also gave us the space to enjoy things on our own if we wanted. He was caring with our two little girls and flexible in adjusting things to our needs, capabilities as well as the weather.

    Overall we can't recommend Izitour and Lien and Zonie enough.

    Nov 21, 2023
  • Aik You Neo
    Aik You Neo
    Singapore

    Izitour made tour easy despite the floods.

    Izitour arranged a 12-day tour for my wife and I in Nov 2023. It covered North and Central Vietnam.
    The tour was well organised and professionally managed.
    During the trip , there were floods in Central Vietnam due to heavy rain. As a result, we could not travel to Hue on the planned date. Tour organiser (Ms Lien Tran) was very quick to respond to the situation and consequently we did manage to go to Hue(one day later) and to visit the key places that were originally planned for. Moreover, changes had to be made to our internal flight from Danang to Hanoi as a result of the floods - it was done promptly without affecting our trip schedule.
    All in all, we were very satisfied that the tour went well despite the floods . The bad weather affected the tour itinerary to a certain extent but we managed to see and experience most of the places planned for - thanks to Ms Lien Tran and the tour guide on the ground.

    Nov 20, 2023
  • Dirk  Heuer
    Dirk Heuer
    Romania

    eVisa within 5 days

    We commissioned IziTour to process the visa application. We exchanged information via email. It was so good, we would apply here again at any time.

    Nov 20, 2023
  • A wonderful holiday!

    Very interesting trip, full of opportunities and knowledge, intense and really well organized, congratulations!!!
    Paola.

    Nov 10, 2023
  • Friendly and competent guides. Efficient and excellent organisation, drivers always very good and friendly. Excellent

    Absolutely well-structured trip with competent guides and drivers . Kind and helpful staff, courteous and punctual

    Nov 10, 2023
  • Truly a wonderful experience !!!!

    I contacted the agency from Italy, and I already felt at ease with the Italian-speaking consultant, Sivia, who, based on our needs and her experience, planned a 360-degree tour for us !!!! We left from Hanoi to Phu quoc with various transfers by plane , everything was perfect from the transfers and guides to the accommodation and activities !!!!!
    Really a great and beautiful experience !!!!
    Really satisfied
    Thank you IZiTour

    Nov 10, 2023
  • A great experience with Izitour and Lim

    Hello, I was very lucky to go with Izitour and Lim who speaks perfect French and it was a great experience! Really caring Lim takes your news at every stage of your trip and arranges very easily even if you change your plans ????????
    Really top notch ???? I highly recommend you use their services ????
    Thanks again Lim for the perfect organization of my stay on Halong Bay ????
    See you soon

    Nov 8, 2023
  • Mike  Saladin
    Mike Saladin
    Switzerland

    Vietnamese Visa

    If you have any problems with your Vietnamese Visa, don't hesitate to contact this agency! In less than 24 hours, they gave me a Visa Letter!

    This agency literally saved my trip to Vietnam! 100% reliable

    Nov 8, 2023
  • Super Service

    Super service for the e-visa. Simple, communication by email and Whatsapp flawless and very fast.
    Staff endeavour to provide support in every situation.

    Nov 7, 2023
  • Great service

    Izitour helped us with a visa approval letter because we had to get to Vietnam on short notice. Great service! Extremly responsive, even at 9pm at night! We‘re grateful for the outstanding service!!

    Nov 6, 2023
  • A cruise to Ha Long Cat Ba

    On-site visit to Hanoi to obtain information on a cruise to Ha Long Cat Ba Surprise! We are welcomed in an open space with 50 smiles and welcome gestures! A perfectly speaking Lim speaker gives us information and we do business. Lim stayed in contact with us until the bus picked us up at our hotel and then to find out if we were satisfied. The trip went very well the boat was not luxurious but the cabin was spacious and comfortable Thanks Lim!!

    Nov 6, 2023


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