Clients' reviews

The tour was well organized. Good communication with the sales people during preparation and tour itself. Great, that Izitours was so flexible to move one day trip to another day due to an illness from our side.

Top quality customer service, always gentle and friendly.
Izitour helped us in getting the visa in arrival within a very limited amount of time.

Mr hung was amazing he helped us out in a pickle with the visa and organized a great countryside trip for us. 100% would do it again. He was flexible and helpful and genuine !

Provider is highly recommended, everything went smoothly
We liked the north of Vietnam much better than the south

Very good advice from Mr Huy Hung, everything was perfect from departure to arrival. I recommend IZITour.
Booking was made at their offices in Hanoi...

We had a great tour with our guide Ms Than Hien (Kat) and our driver.
Kat has a wealth of knowledge about ethnic people and Vietnamese culture and which she shares and explains very clearly. We visited beautiful places and villages and interacted with local people. We stayed at lovely homestay where we had amazing dinners with the hosts who were very warm and welcoming
Mai Chau and Pu Luong have beautiful views and we had lovely trekking among terraced rice fields. The bike tour and boat tour in Ninh Binh were also very pleasant (we also saw the monkeys!). I'd recommend this tour, it allows you to visit many different places and learn a lot about Vietnam and it's culture. Thank you again Kat and to our amazing driver!

Very good advice from Mr Huy Húng, everything was perfect from departure to arrival. I recommend IZITour.
Booking was made at their offices in Hanoi...

So much fun in Vietnam!! Specially thanks to Ms Lien who helped my family arranged such memorable trip. All tourists go Vietnam must find them!

I can tell you that I was completely satisfied with the organisation and running of my stay in Vietnam, thanks to the constant involvement of my travel consultant Van Anh. From the design stage and our many discussions to design a month-long trip. The organisation and services were absolutely in line with what was planned, I was listened to and followed up, and what was even more appreciable was the unparalleled support and responsiveness in helping me to seek treatment for a health problem. In conclusion, professionalism, involvement and human warmth, a big, big thank you!

Izitours, in particular Mrs. Van Anh Phan, has organized an overnight cruise departing from Catba in Lanha Bay. Transfer from our hotel in Hanoi, then from Catba to Ninhbinh. Personalized organization of several transfers from HoChiMinh airport to the Mekong Delta and back, with timing respected. Perfect organization, good advice and a very warm welcome in their Hanoi office. Mrs. Van Anh Phan is very professional, friendly and available, and her French is excellent, which facilitated our exchanges.

Izitour saved my trip to Vietnam. I completely forgot to apply for a visa before my flight. Unfortunately it was already the weekend and the immigration office was closed. Izitour prepared everything over the weekend to get an urgent visa for me on Monday. I only lost one day through my own fault. Thank you for your good support

We have always travelled on our own, doing our research before heading out to our destination, never relying on a tour guide. However, we are glad that we booked a private tour with Izitour. First, IMO, the Ha Giang Loop should only be driven by experienced local drivers, the looping roads and narrow path leading to small ethnic groups villages are difficult to navigate, for your safety and the others on the road, leave it to the locals. Secondly, having a tour guide will save you time and energy on the travel logistics: lodging, travel distances, food safety, local custom taboos, etc… (Thank you Lien for taking care of the mundane part for us) not everything you need to know will be found on the internet when travelling to non-touristy remote area.

Our amazing guide Zonie was the perfect guide for us, he was able to cater to our group preferences that diverged from a teenager to middle aged couple and one elderly. I was very impressed by his keen sense of observation to pin down our food preferences, activities and habits without us having to point it out, he basically tailored the trip to our needs and likes, to ensure we were having a great time. Zonie often went out of his way to ensure that we get to see unexpected sights along the way; As we trekked through the small indigenous village, we were introduced to a galore of local food, flora and fauna, wondrous sceneries, on top of learning about the local customs/lifestyle and architecture of the different indigenous groups.

A note of caution, we have chosen to “live like a local” style, however if indoor plumbing is a must for you, mention if to Izitour as some WCs on the road are just “hole in the ground”.

In short, I would recommend this tour and Zonie as a guide for a successful “bucket list” checkmark, unforgettable memories, and the privilege to meet people who’s mission is to see you smile under their care.