Clients' reviews

Thank you Ms hien for your approval lettre. I got the 3 letter on short time . All of our questions were answered and the payment was very easy

Great experience with izitour. The guides speak very good French, take the time to explain everything. Great drivers. Well organized tour, the best excursions we have done !

Preparation of a circuit in the north of Vietnam after the draft of three proposals. Very attentive to our wishes and very reactive. A warm welcome at the reception of the documents in Hanoi and a great quantity of guides during our travels. Agency combining seriousness and an excellent quality-price ratio.
Thank you very much to Lim, it is really extraordinary to recommend absolutely.

Thanks Hien and all the staff of guides and drivers for the extraordinary support received from planing to delivery of services in our 3 week travel from North to South Vietnam.
The communication was excellent always: in the planning phase we received from Hien our advisor, very clear explanations of the scope of the different alternatives; response was always fast after changes decided.Hien was able to design a personalized trip considering our needs and preferences, arranging everything: hotels, land and air transportation, tours. During the trip, the follow up by Hien was constant, practically every day, about how the travel was, and she was always ready to solve any issue.
Guides were very knowledgeable with very good to excellent command in English. Drivers were respectful and prudent. Their kindness and service was remarkable.
We felt very safe every moment with was great for a mature couple.
We strongly recommend having IZI Tour services when planning a trip to Southeast Asia.

Me and my partner booked a weekend in Ninh Binh with Lim's help, thank you to her for helping us organize this in only one week. She is very professional from the beginning to the end. The real plus of this agency is that our guide speaks perfect French, he is very nice and knows how to adapt to our needs. We learned a lot about Vietnamese history thanks to him. Do not hesitate to send your requests to Lim, I recommend her!

These are just a few words to say how happy I was with the courtesy and help I recieved from Hien of Izitour. Her work was very professional and I am happy with the outcome. I got my visa letter on time. I will recommend her to anyone and will surely be,back whenever I need help

I originally did not plan to visit Vietnam this time, however it turns out that I was able to empty some time this year and visit Vietnam. I thought with my Taiwanese passport I wouldn’t need a visa, however it turns out I need a visa approval letter. I quickly found IZITOUR and they were able to get it done for me in 5 working days. Hien at IZITOUR.com was extremely helpful and patiently described everything for me to ensure I’d feel welcomed by this beautiful country! Enjoying your trip in Vietnam starts with IZITOUR!

I very highly recommend IZITOUR for anyone considering a trip to Southeast Asia. My son and I decided to visit Vietnam and Cambodia for a trip in April 2023. We definitely wanted to arrange a private itinerary that included fully escorted tours. The next step was to find a reputable tour company to develop and itinerary for us.

I did a lot of research on the internet and found IZITOUR through TripAdvisor. All the 5-star reviews persuaded me to contact them first.

We worked with two tour consultants. The first consultant (Mr. Hoang Dinh) was absolutely wonderful to work with as we made several iterations to our itinerary. Sometime after the itinerary was finalized Hoang promoted to a Manager position. We were assigned a second consultant (Ms. Hein Nguyen Thu) who was every bit as professional and wonderful to work with.

IZITOUR arranged everything for our tour including several flights, airport pickups and transfers, hotels, guided tours, and many meals. Everything worked perfectly, and the itinerary they suggested was excellent. Hoang and Hein were very professional and stayed in contact throughout our trip to ensure that everything was meeting our expectations. They did not disappoint. Our trip was an experience of a lifetime.

In summary, I highly recommend IZITOUR when you consider engaging a travel agency for a trip to Southeast Asia. Their communication is timely and professional. They have excellent guides and drivers. Their attention to detail and attentiveness to their customers is exemplary. We will definitely use them again for future trips to Southeast Asia.

A side note completely unrelated to IZITOUR: You can bring US Dollars for either currency exchange and in some cases for payment of goods and services. A Vietnamese friend of mine told me in advance of our trip to bring NEW bills. I was not able to obtain brand-new US bills from my bank so I made sure I got very new bills in pristine condition. But I also brought some older bills with creases, folds, and tears. The worn dollar bills were rejected by everyone in both Vietnam and Cambodia. Please do pay attention to the condition of the currency you bring with you.

Our trip was very well organized. Communication with Ms. Hien Nguyen was very professional from the beginning. She was very open to our suggestions and helpful. During our stay in Mai Chau we had the opportunity to talk with representatives of minorities, learn about their culture and everyday life. We rode bikes between green rice fields, walked through the villages, tried local delicacies and even had the opportunity to watch folk dances. Our guide Mr. Chuong spoke very good German and gave us a lot of interesting information about the country, its history and present. We spent the second day on a trip to Pu Luong and wandering through villages and terraced rice fields. The last day is Ninh Binh and beautiful landscapes seen during a bike trip and a boat ride.
Izi Tour is a travel agency that I can wholeheartedly recommend.

Lim helped us to organize our trip to ha long bay and was available every time instantly, at any time and with good advice. She also helped us with the rest of our trip as well. She is a very kind person and always ready to help or answer messages.
We really enjoyed our trip and it's partly thanks to Lim, I recommend her with my eyes closed!
A great plus, she speaks French perfectly.

I want to say thank you for taking care of Bent and me during our stay in Vietnam.

The hotels were nice: Good breakfast, clean rooms and friendly staff.
The hosts at Homestay were very friendly and we felt us very welcome.

The tour guide was very friendly, nice, took good care of us and knew many things about the destinations. But his English was not always so easy to understand. He had a very strong accent and talked rapidly.

The transportation was fine. The driver was always on time and very helpful and polite.

We are very grateful for the extra transportation to our hotel, where we stayed the last two nights.

We saw in total five temples/pagodas. We think that two would have been enough. Perhaps there are other attractions we could have visited instead.

We had a day trip to Trang An Bai Dinh. One of the best tours that I’ve been. Great experience, we got more than what we paid for. The service was excellent, our tour guide was so knowledgeable and helpful. Highly recommend, will definitely choose Izitour again - thank you  ????