Clients' reviews

We booked a 26-day private couple tour with destination Vietnam and Cambodia. From the first contacts made through email and whatsapp, Ms. Cao Thuy Duong showed great care and attention to detail in designing a tailor-made tour fully meeting our needs and expectations. Despite being a trip with a very busy and complex schedule, as we requested, we did not encounter any problems. Moreover, we knew we could count on 24/7 assistance through day-to-day contacts with our contact person. The services offered were of excellent quality in reference to our budget. Both guides and drivers showed a sincere attitude toward us characterized by politeness respect and competence. Their welcome made us feel welcome at all times. Special thanks deserve Mr.Huy for his great patience and friendliness.

We just came back from an amazing 12 day trip to Vietnam from Ho Chi Minh City, Hoi An to Hanoi. Ou travel Consultant, Mrs Hien organized the whole trip for us, she is a very professional lady and always one whatsapp away to sort any issues if any. We did not encounter any problem, hotels were nice and she even accommodated our request for a slight change in the itinerary at the last minute. We had a wonderful and unforgettable experience thanks to Mrs Hien and her team. She even came to meet us personally at the hotel in Hanoi. We hope to contact them soon for a future trip to Laos and Cambodia. Great tour operator and the guides were also excellent

We were a group of seven, who set off in a bit of a hurry, and we were lucky enough to come across Izitour!
Lim, our contact, was exceptionally available and responsive!
Thanks to her, we were able to set off on an excursion to Lan ha Bay and then to Ninh Binh, where we were taken care of (in front of the hotel on departure and arrival in Hanoi, bus, magnificent hotel...) and the activities (kayaking, cycling, visits, embroidery classes, guides on site...) were meticulously planned from start to finish ❤️
And all this only two days in advance at a very reasonable price.
I warmly recommend and thank Lim a thousand times over for her concern for our well-being right up to the end, without our ever having met, all in French and in the friendliest possible way ❤️❤️❤️

I had the most exceptional experience with Ms. Hein. When I encountered an issue with my visa, she graciously came to my aid despite our unfamiliarity. Through WhatsApp, she tirelessly assisted me in resolving my visa-related concerns. Prior to reaching out to her, I had contacted numerous agencies and even paid for assistance, but none of them were able to provide the support I needed. Unfortunately I was not able to sort my visa and visit them but who would help you these days without knowing you or asking for money first! You are the best. Thank you

We contacted IZITOUT in order to organize a 15 days Vietnam tour from south to north, Our consultant was Duong Cao (Silvia). Everything was perfect, from the first inquiry she was very helpful and provide extensive information and suggestions and always open to redesign the tour accordingly to our needs, she config a perfect solution for us with all the freedom we needed.
Her replyes were immediate and... in italian language too.
The tour itself was amazing, all super organized with expert drivers and guides always ontime and ready to help us.
The price itself was good.
I strongly recommend IZITOUR to anyone wanna visit this amazing country.
cám ơn, thanks IZITOUR!

Anna's work was extremely professional. I contacted Izitour at the last minute to organize our trip in Vietnam. Despite the short preparation time, she carried out successfully, ensuring that our program ran smoothly without the slightest hitch. Her responsiveness was remarkable.

A full detailed trip from Ho Chi Minh City to Hanoi city through all the beauties of this amazing country was fully organized and customized for us in order for us to deep dive in its culture and satisfy our needs. Silvia supported and spoilt us with her 100%availability and kindness. She is a great problem solver even though we did not face any issues with the organization itself. We really hope we will have the chance to use this tour operator again in the future.

I used Izitour's services to organize a tour of North Vietnam and to book a Jonque in Ha Long Bay. Anna, my contact, was very professional and responsive, and flexible when necessary. I also had the pleasure of meeting her in Hanoi! Everything went perfectly. I particularly recommend their services.

Awesome agency! They made our 18 days trip from HoShiMinh city up to Hanoi unforgetable. Everything was well organized, we"ve had 4 different tour guides, private bus transfer, saw a lot and they are very friendly. Highly recomended agency. Our agent which arranged all for us was miss Hyen. Thank you again.

My fiancée and I used Izitour to find a junk in Ha Long Bay, which went very well, and we recommend it with our eyes closed.

I booked a cruise on Ha Long Bay with Izitour. Lim was very responsive and pleasant, and kept me informed so that everything went according to plan. I highly recommend this agency!

A wonderful trip to a wonderful country with wonderful people. Silvia, with her excellent Italian, welcomed us as soon as we arrived and was able to build a magnificent tour for us according to our requests and was always available. Prepared guides, beautiful hotels and perfect, coordinated and punctual transfers in a country that retains all the charm and magic of Southeast Asia. There are many beautiful things to tell, Vietnam deserves to be visited and Izitour (Silvia) was an impeccable tour operator. Thank you!
Luca & Roberta (Italy)