Best Vietnam Travel Agency: Top Picks for 2024

There are various options of Vietnam travel agencies for travelers to accompany with. However, to figure out which tour operator is prestigious will require a lot of effort. Read this article, and you will find out.

You already know where you are planning to go - Vietnam - but you are having trouble choosing a Vietnam travel agency. To help you decide which one is the most suitable, we will give you a general portrait of tour agents for Vietnam trips, then lead you through some steps to find and contact them and share a recommended list of some of the best Vietnam travel agencies in 2024.

Memorable travel experience with a Vietnam travel agency

1. Vietnam Foreign Tour Operator

In today's era of globalization, it’s easy to find various travel agencies in your living area that put Vietnam tours on sale. They are the professionals who are able to design and organize tours as guests request. They provide a lot of services, from flight tickets and hotel bookings to arranging enjoyable activities to tour guide services. It is convenient for you to contact them by going to their office or checking their websites from home. In addition, any changes, cancellations, or settling payments will smoothly take place. Generally, a travel agency from your hometown can supply a more effortless booking procedure, from consulting to providing support in emergencies.

However, since they play as a middleman role in the sale process, their prices for tours will be 30% to 40% higher than that from a local tour operator. In addition, it will take them quite a long time to update new changes about the destinations' routes or weather conditions, such as floods or landslides. If there are any problems during the trip, it is hard for them to support you instantly with good solutions but sit still in their office to try to contact the partner to solve the problem from a far distance.

2. Vietnam Local Tour Agency

Vietnam Local Travel Agencies specialize in Vietnam tours, which means in the area these agencies operate. They not only have a deep knowledge of the history, culture, and features of the place you intend to visit but also bring a unique and authentic experience that you hardly find with any tour companies that are not local. Besides, they are also available to connect you with local people, bringing a deeper look at local life and local culture. Also, you can make up your mind to go with strangers in a group or have a private experience.

• Group Tour: It is easy to book a group tour from local travel agencies’ offices or travel desks at your hotels in big cities such as Hanoi, Ho Chi Minh City, Hue, Hoi An, etc. These places always sell one-day excursions or several-day one to some vicinity regions, accompanied by an English-speaking tour guide. This type of tour is widely chosen by the young due to reasonable prices and the ability to speak English.

A group of visitors going on a private tour

• Private Tour: Should you require a tour designed specifically for your family or friends, it is advised to select the companies specializing in organizing private tours upon request. These local tour agencies will help you arrange itineraries and suitable services that meet your hobbies, time limits, and budget. Everything can be customized to your satisfaction such as where to go, what to do, when to start, etc. Besides, you can also choose the tour guide and the language they will use to communicate.

See more: Benefits of Traveling with A Vietnam Local Travel Agency

3. How to Choose A Vietnam Travel Agency?

As there are numerous Vietnam travel agencies operating group tours and private tours, deciding which one will be your travel organizer is really a hard decision. There are several key factors to consider when selecting a Vietnam travel agency, but here we will list the most important.

3.1. Check online reviews

First of all, you should look for agencies with a solid reputation and extensive experience in organizing trips to Vietnam. Check online reviews, testimonials, and ratings to gauge the satisfaction level of their previous clients. A reputable agency with years of experience is likely to have better knowledge, established connections, and resources to ensure a smooth travel experience.

Pay attention to both the quantity and quality of reviews. An agency with numerous positive reviews is likely to be more reliable. Read through detailed reviews to understand the specifics of what previous clients appreciated or disliked about their services. This can give you insights into aspects like the quality of accommodation, transportation, customer service, and the professionalism of tour guides.

Don't forget to check different platforms for reviews, such as Google, TripAdvisor, and social media. Sometimes, reviews on the agency’s website can be filtered or controlled, but those on independent platforms might provide a more balanced view. Engage with online travel communities and forums to ask for personal recommendations and experiences. This firsthand feedback can be invaluable in making your decision.

IZITOUR's reviews on Tripadvisor

3.2. Get clear pricing and explanations

Secondly, you ought to request what is included in the packages offered by the agency and ensure that there are no hidden costs or surprises along the way. A reputable agency should provide transparent pricing and clear explanations of what is covered in their packages.

If they are reluctant to give you information, or the given information is so vague and general, please consider, as they may intend to find ways to "hack" your money as much as possible.

3.3. Evaluate the customer support

Please take a look at the level of customer support provided by the travel agency. Do they have a responsive and accessible customer service team? Will they provide assistance during your trip if you encounter any issues or emergencies? Quick and prompt replies indicate that the agency is organized and efficient in handling your travel arrangements. A reliable agency should offer reliable support and be available to address your concerns or provide assistance when needed.

3.4. The range of services available

Consider the range of services offered by the travel agency. Do they provide comprehensive travel packages that include accommodations, transportation, tours, and activities? Can they customize itineraries based on your preferences and budget? Please make sure that the agency offers the specific services and flexibility you need for your trip to Vietnam.

Book Top-rated & All-inclusive Vietnam Tours

3.5. Agents have a good understanding of the destinations

Vietnam is a diverse country with numerous attractions and regions to explore. Therefore, choosing an agency that demonstrates a good understanding of the destinations you plan to visit is better. They should have knowledgeable staff who can provide accurate information, suggest suitable itineraries, and recommend hidden gems and local experiences.

3.6. Tour operators license

Verify if the travel agency is licensed and accredited by official tourism authorities. This ensures that they adhere to certain standards and regulations, providing you with a level of assurance regarding their professionalism and commitment to quality service.

4. Best Vietnam Travel Agencies For Private Tours

4.1. IZITOUR.com

Traveling with IZITOUR - one of the best Vietnam local travel agencies

IZITOUR.com is one of the best Vietnam travel agencies that specializes in offering the largest selection of tailored tour itineraries, cruises, and visas. Their tours not only go around Vietnam but also cover Laos and Cambodia. They have various tour experiences, from cultural exploration and adventure activities to leisure trips, from a half day to multiple days, in many languages: English, French, Italian, Spanish, Portuguese, and German. IZITOUR's friendly and highly skilled staff team always welcomes every guest's question and is frequently eager to support them 24/7 with profound explanations and free consultation. They also give you the best quotes and promotions, which help a lot in saving your budget. Besides their well-organized itineraries, they also include transportation, accommodation, and local tour guides to ensure a perfect travel experience for their guests. 

• Website: www.izitour.com
• Phone number: +84 382 536 266
• Email: sm@izitour.com

4.2. Butterfield & Robinson

Going on a cycling tour with Butterfield & Robinson

Butterfield & Robinson (B&R), based in Canada, is a tour company that specializes in luxury travel and seamless planning. What they have in mind is they know how to design a perfect trip, but they encourage guests to tailor their trip to their tastes. Traveling with B&R either on a scheduled trip or a bespoke trip, you can always decide to go as fast or as low as you want. For Vietnam trips, B&R focuses on personalized trips that include cycling, walking, and chances to encounter local communities.

• Website: www.butterfield.com
• Phone number: +1 866 551 9090

4.3. Authentik Vietnam Travel

Authentik Vietnam Travel is a local travel agent that specializes in tailor-made tours in Southeast Asia. It has been well-known to French travelers for years and is always their first-ever choice when planning to go to Vietnam. Besides French, this tour agency also launches their products in English and Spanish with a wish to meet more clients' requirements. They always commit to bringing customers unforgettable experiences through thoughtfully planned and executed itineraries that meet their unique preferences and interests. Visiting the company's website, you can find private tour packages (which can be personalized), guided excursions, transportation, and exciting activities. 

Traveling with Authentik Vietnam Travel to try the best authentic excursions

Authentik Vietnam Travel takes great pride in its dedication to sustainable travel methods and ethical tourism. They work closely with local communities to make sure that their trips benefit local economies and the environment.

• Website: www.authentikvietnam.com
• Phone number: +84 (0) 24 39 27 00 99
• Whatsapp: +84 (0) 91 2 12 10 91
• Email: info@authentikvietnam.com

4.4. EXO Travel

Incredible journeys throughout Asia with EXO Travel

EXO Travel is known as one of the leading companies arranging services for luxury travel around Asia. With a team of skilled travel consultants who are always ready to take care of their guests in English, Spanish, French, and German, EXO Travel believes they can make guests' travel experiences unforgettable. This tour agency places a strong emphasis on responsible and sustainable tourism, ensuring that their tours positively impact local communities and services. 

• Website: www.exotravel.com

4.5. Audley Travel

Booking tailored Vietnam tours

Audley Travel is listed among the top Vietnam tour operators, organizing 100% custom-tailored Vietnam trips that are well-known worldwide. In addition to Vietnam, Audley Travel also arranges tours to various destinations around the world such as Mexico, New Zealand, South Africa, USA, etc. For Vietnam, this company offers a wide range of options, from adventure tours and culinary trips to cruises in Halong and Mekong Delta, with guides in many languages.

• Website: www.audleytravel.com

4.6. Abercrombie & Kent

Abercrombie & Kent: Luxury Vietnam Holidays

Abercrombie & Kent (A&K) is a luxury travel company renowned for providing bespoke travel experiences and high-end tours worldwide. Traveling with A&K means you can enjoy private excursions with one-of-a-kind itineraries matching your interests and be led by an experienced English-speaking local tour guide. A&K's tours range from European countries, Africa, Latin America to countering Asians, which are in total of more than 100 countries on seven continents in the world. 

• Website: www.abercrombiekent.com
• Phone number: +1 866 641 3422

4.7. Kuoni

Kuoni provides many customized Vietnam package tours and excursions

Traveling with Kuoni means you are traveling with luxury travel offers and custom-made holiday experiences. For Vietnam trips, they offer various bespoke travel experiences, from cultural to scenic explorations and beach-related relaxing activities. Kuoni is always recommended as their expertise and their commitment to delivering exceptional experiences in going on holidays.

• Website: www.kuoni.co.uk
• Phone number: 0800 086 9808

4.8. Backroads

Luxury cycling trips organized by Backroads

Backroads is one of the most well-known travel agencies that focuses on active luxury adventure travel. It is all up to you that you can do as much or as little as you like in a region, enjoying everything at your own pace. Backroads provides custom itineraries in Vietnam that may involve trekking in verdant areas, cycling through rural landscapes, and interacting with local populations and cultures. 

• Website: www.backroads.com
• Phone number: (800) 462 2848

4.9. Trafalgar

Going with Trafalgar to explore highlights of Vietnam

Founded in 1947, Trafalgar specializes in escorted tour packages and vacations and offers a variety of travel styles, including heritage tours, city explorations, and regional experiences. The company strives to deliver immersive and genuine travel experiences, frequently with the assistance of local experts, distinctive lodgings, and insider encounters that provide more in-depth knowledge of the history and culture of each destination.

• Website: www.trafalgar.com/en-us
• Phone number: 866 513 1995

4.10. Intrepid Travel

Vietnam explorer with Intrepid Travel 

Intrepid Travel is famous worldwide for its wide range of tours that emphasize authentic local experiences and cultural immersion. The company offers excursions on seven continents, with activities ranging from cycling and trekking to cuisine and wildlife tours. Not only do they offer tailor-made Vietnam trips that meet clients' preferences and tastes, but they also organize small group tours to support guests' budgets. 

• Website: www.intrepidtravel.com/en
• Phone number: +1 510 379 4907

We hope with this information, you can make up your mind about choosing a suitable travel agency for Vietnam trips to experience in the perfect way to ensure an unforgettable memory. 

If you have any further questions, feel free to leave a comment below or contact us directly via email: sm@izitour.com or Whatsapp: +84 382 536 266 for instant support.

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