Clients' reviews

Incredible service!
First of all I would like to thank Ms. Lyn Tran who was 100% involved in our project.
She met all our expectations in record time. Together we were able to adapt the schedule as we wished, we are not yet gone but we will leave with a weight less, that of the organization and management of our vacations. The agency takes care of everything and we are not afraid of the trip and the language barrier thanks to them.

Thank you again

(I will put a comment after the trip to give feedback on our experience)

I'm going to Vietnam in a couple of weeks and although I'm not travelling with Izitour, I have been in contact with one of their agents (Anna) who has helped me preparing this trip. She is efficient, reactive and very professional. She has given me free advice on various things (transport, cooking classes etc.) for which I'm most grateful. Thanks very much Anna for all your help!

Izitour has been very helpful since I first reached them, very professional, excellent communicator and get the Job done on time. I highly recommend working with them.

I collaborated with the Izitour agency and more particularly with Van Anh Phan who was professional in his advice. Very patient to fully understand our needs. She speaks perfect French. I recommend to all French people.

Top trip/experience (Halong Bay cruise).
Anna managed the trip from Vietnam and gave us all the practical information once we were there.
Thanks :)

wonderful tour around lan bay.
these 2 days were very well organised, from the hostel to the boat. the trip on the boat was perfect despite the bad wether! kayak, bicycle... everything very well planed in a pleasant atmosphere.
thanks lien for all your help and your reactivity!

I contacted this company from Spain asking about various activities to do in Hanoi and surroundings. Quickly Hien from this company answered me by WhatsApp as I had requested and was in direct communication with me, making me many recommendations. I especially value the speed and kindness of Hien answering my messages and the quality and information of the offer he presented to me. I recommend people to contact her for quotes for tours in Vietnam. Thanks Hien for your help and support.

My friend and I requested four quotes from different companies for a specialised "heritage" tour of 12 days in Hanoi/Halong Bay and Central Vietnam in January. We had done a little research and had a few of our own ideas of what we wanted to see but not only did Ms Tran Lien provide us with the most attractive-looking tour schedule (with photos) but it seemed the most suitable for our needs and good value for money. After a couple of small changes which were easily accommodated and very promptly replied to we agreed to go ahead and on arrival received a very good service from their office, their guides and drivers. We very much enjoyed all aspects of the itinerary and had an extremely memorable trip thanks to their expert organisation and suggestions. We have since given them a little feedback as the only reason for not awarding 5 stars is that they chose some of the hotels close to the beach, which would have been superb had it not been chilly and raining heavily on those particular days! They have readily accepted that they should err on the side of caution in January and choose alternatives in future. We have no hesitation in recommending them most warmly for your visit to Vietnam, either long or short, and we hope to return ourselves in the near future. We learnt a lot about the country, and loved both the scenery and the people! Many thanks!

I was stressed because few days before my departure I didn't received a response for my visa . Someone take care of me and help me with all the paperwork, with a lot of attentions and kindness. It's beautiful to see people like that

I had a great vacation thanks to Lyn Tran. She helped me with Evisa and took very good care of me during my stay. I love this country and I plan to come back with the same team. Lyn Tran and the Izitour team. I will strongly recommend your address to my friends

Tourist guide is fluent in French for 3 days program of Saigon city, Ben tre countryside and Vung Tau sea. I recommend Phong who answered all our questions. He is friendly, punctuality of appointments and give good advices.

We had a great vacation thanks to Ms. Lien Tran who is our great guide on this tour. She is nice, enthusiastic and very professional. We are very impressed with the beautiful landscapes of Vietnam and Ms. Lien, a tour guide showed us the beautiful places. It was great! Her speech was precise and accessible.
She was very knowledgeable and answered all our questions about the way of life in the different times of the visited places.
She also knew how to explain simply to the children and give them accessible answers.
A big thank you to your agency and to Mrs. Lien Tran in particular