Clients' reviews

We are a group of 12 from Singapore.
We booked Izitour based on the positive reviews on tripadvisor.
In 2019 we had corresponded with Izitour to help to plan our 8d 7nHa Giang trip. After many correspondences and changes we decided to go and paid the deposit, then the pandemic hit.
After months turned into years of waiting not knowing when we can travel again, we thought that our deposit will be lost.
Fortunately, we contacted Izitour again and they honoured our paid deposit and help us to realised our trip to Ha Giang.
The whole trip went smoothly since Day 1 when we arrived in Hanoi.
Thanks to Mr Hoang Dinh for the itinerary planning, quick response and assist us when some awful things happened during the trip. Lucky, all things turned out fine.
Thanks to our guide Mr Loi for all the guided tour, information about the tribal people ways of living and many interesting places visited that we really enjoyed our times in Vietnam.
Not forgetting our thanks to the driver who drove us around safety during the trip.
Izitour organisation is a reliable travel company and recommended. Thumbs up to the company for helping us to fulfil our plan to Ha Giang

Hi Lien,
Thank you so much for your support.
I had an amazing time today and will never forget this fantastic experience. It was so much fun, thank you again.
Just wanted to ask you one last thing. Could I ask our guide to send me the photos he took today?
I forgot to ask him and would very much appreciate it if you could check it.
Sorry to bother you many times.
Kind Regards,
Sayaka Ito

Dear my l and my wife thanks your for this magnificent itinerary and nice hotels , helpful guide and driver thanks for all your management and stuff. Hope receive from you offers for new district in Vietnam such Ho Chi Minh and others bye good luck thanks.

Izitour organisation was truly flawless and very carefully done according to our wishes. We've done a nine days tour across North Vietnam, visiting Ha Noi, Ha Long Bay, Ninh Binh, Lao Cai, Bac Ha and Sapa before returning to Ha Noi.
We've been warmly welcome the first day and introduced to the team, which was very reassuring and nice. Our first guide, Dung, showed us the local life of Ha Noi and Ninh Binh. She has shown great flexibility to accommodate to our requests. She also provided the necessary background to make our experience unforgettable
In the North, we've spent three days with Thai, a very friendly and funny guide. We enjoyed the local life and all his insights in the local ethnic groups and events.
Both guides were very genuine, which allowed us to dive into the Vietnamese culture, past and present. We also greatly appreciated they were fluent in french. We wish to thank them for the enriching experience.
Izitour has proven very reliable and quickly responsive at each event. Our road trip has been followed carefully and we never felt on our own. We strongly recommend their services for any excursion in Vietnam, even more if you want a personalised trip.

We booked a cruise on Halong Bay (2 days/1 night) everything was great. Already the Izitour team is very available. They answer all your questions very quickly. On D-Day everything went well. We had a wonderful time on the bay.
Thanks

The organization was excellent. She allowed us to see beautiful places with very interesting guides.
I recommend

Me Van Anh Phan was our contact to prepare our trips to the North of Vietnam, to Sapa and Bac Ha. He is a person who speaks French well. She made us a first proposal that we wanted to modify. She listened to us and adapted the trip to our requests. She was also very helpful in retrieving the notebook that my daughter had left in the car and she arranged to send it to her. Finally, she refunded us the extra cost we had paid for a superior vehicle, because it was in poor condition. She is reliable, you can contact her for the organization of your excursions in Vietnam.

We contacted the Izitour agency because we needed a visa to go to Vietnam. Not only was the agency very responsive in obtaining the visas for us (very fast procedure, regular contact by telephone to inform us of the progress of the procedure) but the agency also organized the trip for us from start to finish, tailor-made taking into account the smallest details of our request. Reception at the airport, hotel reservation in several cities, organization of shuttles to get around town always with pleasant drivers, and also they offered us a magnificent, very friendly guide who gave us a very nice visit to Hanoi and Ninh Binh. All for a more than fair price.
Thank you to the whole Izitour team and especially Anh who accompanied us throughout this stay when we needed her.
I highly recommend.
Keltoum and Yannis

A great customer experience, the speed of advice and offers that correspond to demand.
I had a great time and I recommend!
Thanks to IZITOUR

We did a whole circuit in northern Vietnam for 8 days and Anna organized everything impeccably: listening, she made several “tailor-made” proposals (hiking, hotels and homestays, visits…). Everything was very good, very efficient. Special mention to our Driver, Quan, kind, discreet, punctual!
Anna was always available on WhatsApp, which is very reassuring. In short,
it was very good!

Izitour organized our entire trip to Vietnam, a 20-day naked journey from North to South, and we can say that this one was exceptional, but icing on the cake, the quality of the guides who accompanied us throughout the trip was exceptional. .They were able to meet all our expectations, even knowing how to anticipate them!
Thank you Victor for your availability, your listening and for having made the trip we dreamed of in this wonderful country a reality.

Hello Victor,
We returned safely from our trip to Vietnam and I wanted on behalf of my whole family to thank you very much, you and your team, for the wonderful stay you allowed us to spend. We were particularly touched by your very warm welcome. The organization of these 14 days was perfect with very professional guides and drivers. We will keep wonderful memories of this trip and we will not hesitate to warmly recommend your agency to other tourists. In the meantime, we wish you the best for the future, hoping that tourism can resume as you hope in Vietnam.
Maybe see you soon for another trip!!