Clients' reviews

The tour is great and well organised. Izitour and the people who work there are reliable kind and very helpful. We were able to choose between various options and still change in part. Excellent vehicles clean and always in order. Nice friendly guides and drivers also responding with counter-proposals in case of our requests that could only waste our time. In short, all good and even excellent. A very welcome final present from them. Trust yourself without a doubt. Thanks to everyone, a huge thanks to HOANG who took care of everything down to the smallest detail, following us from the first to the last minute. Great experience, HOANG a huge hug. Simply unforgettable.
Goodbye see you soon

an agency and staff super available and at your service. Very responsive via Whatsapp before, during and after your tour!
competent guides, flexibility in carrying out your day-to-day tour... a little more sites, hiking, etc., or a little less depending on your feelings.
I highly recommend and again a big thank you to the whole French-speaking team (thank you Anne)

We contacted the Izitour, looking for a last minute private day trip for 2 in Ninh Binh and a few days later Mai Chau.
Communication on WhatsApp was smooth and easy.
The guided tours went well. The tour in Ninh Binh was maybe following super touristic spots too much and it felt that we could have found those on Google.
As for Mai Chau, very good day trekking in the mountains, stopping at a local's house in the middle of the forest for a break, this is definitely a tour where having a local guide is beneficial.
Speaking of, both guides were super friendly and spoke perfect French.
I would contact Izitour again for futur trips to Vietnam.

We are a group of 12 from Singapore.
We booked Izitour based on the positive reviews on tripadvisor.
In 2019 we had corresponded with Izitour to help to plan our 8d 7nHa Giang trip. After many correspondences and changes we decided to go and paid the deposit, then the pandemic hit.
After months turned into years of waiting not knowing when we can travel again, we thought that our deposit will be lost.
Fortunately, we contacted Izitour again and they honoured our paid deposit and help us to realised our trip to Ha Giang.
The whole trip went smoothly since Day 1 when we arrived in Hanoi.
Thanks to Mr Hoang Dinh for the itinerary planning, quick response and assist us when some awful things happened during the trip. Lucky, all things turned out fine.
Thanks to our guide Mr Loi for all the guided tour, information about the tribal people ways of living and many interesting places visited that we really enjoyed our times in Vietnam.
Not forgetting our thanks to the driver who drove us around safety during the trip.
Izitour organisation is a reliable travel company and recommended. Thumbs up to the company for helping us to fulfil our plan to Ha Giang

Hi Lien,
Thank you so much for your support.
I had an amazing time today and will never forget this fantastic experience. It was so much fun, thank you again.
Just wanted to ask you one last thing. Could I ask our guide to send me the photos he took today?
I forgot to ask him and would very much appreciate it if you could check it.
Sorry to bother you many times.
Kind Regards,
Sayaka Ito

Dear my l and my wife thanks your for this magnificent itinerary and nice hotels , helpful guide and driver thanks for all your management and stuff. Hope receive from you offers for new district in Vietnam such Ho Chi Minh and others bye good luck thanks.

Izitour organisation was truly flawless and very carefully done according to our wishes. We've done a nine days tour across North Vietnam, visiting Ha Noi, Ha Long Bay, Ninh Binh, Lao Cai, Bac Ha and Sapa before returning to Ha Noi.
We've been warmly welcome the first day and introduced to the team, which was very reassuring and nice. Our first guide, Dung, showed us the local life of Ha Noi and Ninh Binh. She has shown great flexibility to accommodate to our requests. She also provided the necessary background to make our experience unforgettable
In the North, we've spent three days with Thai, a very friendly and funny guide. We enjoyed the local life and all his insights in the local ethnic groups and events.
Both guides were very genuine, which allowed us to dive into the Vietnamese culture, past and present. We also greatly appreciated they were fluent in french. We wish to thank them for the enriching experience.
Izitour has proven very reliable and quickly responsive at each event. Our road trip has been followed carefully and we never felt on our own. We strongly recommend their services for any excursion in Vietnam, even more if you want a personalised trip.

We booked a cruise on Halong Bay (2 days/1 night) everything was great. Already the Izitour team is very available. They answer all your questions very quickly. On D-Day everything went well. We had a wonderful time on the bay.
Thanks

The organization was excellent. She allowed us to see beautiful places with very interesting guides.
I recommend

Me Van Anh Phan was our contact to prepare our trips to the North of Vietnam, to Sapa and Bac Ha. He is a person who speaks French well. She made us a first proposal that we wanted to modify. She listened to us and adapted the trip to our requests. She was also very helpful in retrieving the notebook that my daughter had left in the car and she arranged to send it to her. Finally, she refunded us the extra cost we had paid for a superior vehicle, because it was in poor condition. She is reliable, you can contact her for the organization of your excursions in Vietnam.

We contacted the Izitour agency because we needed a visa to go to Vietnam. Not only was the agency very responsive in obtaining the visas for us (very fast procedure, regular contact by telephone to inform us of the progress of the procedure) but the agency also organized the trip for us from start to finish, tailor-made taking into account the smallest details of our request. Reception at the airport, hotel reservation in several cities, organization of shuttles to get around town always with pleasant drivers, and also they offered us a magnificent, very friendly guide who gave us a very nice visit to Hanoi and Ninh Binh. All for a more than fair price.
Thank you to the whole Izitour team and especially Anh who accompanied us throughout this stay when we needed her.
I highly recommend.
Keltoum and Yannis

A great customer experience, the speed of advice and offers that correspond to demand.
I had a great time and I recommend!
Thanks to IZITOUR