The tour guide was just perfect, he spoke french perfectly and showed us magnificent landscapes. Definitely one of my best travel experience.
We called on Izitour to organize a 2-day cruise on Halong Bay with transfer from the hotel.
Our advisor Van was at the top! She upgraded us to another cruise because the previous one was canceled for lack of anyone.
I highly recommend
Fabulous experience with Izitour
Victor really listens to his customers and knows how to bring a personal touch that makes the trip unique and unforgettable. He was always available despite our last minute requests, with patience and exceptional efficiency.
Our driver Hai speaks impeccable French and is immeasurably kind, always ready to help us, to stop his vehicle to take pictures (we stopped very often) and to tell us little local anecdotes: nobody of a very high value. Our guide, during the visit of Hanoi, made us discover the secrets of this city.
All these people are very trustworthy and made our trip simply perfect.
Very nice customer service, the guide are also very competent and friendly !
It was a real experience in Vietnam across the different region. We were really integer in the Vietnamese culture !
It was probably one of our best holiday ever !
We spent two fabulous days in Tu Long Bay and Halong Bay, with a wonderful interlocutor. Thank you Anna for the quality of your service and your responsiveness! You have helped us greatly thanks to your availability and your kindness. We even had the joy of meeting the team in their office! We highly recommend IziTour :)
We had Anna as a contact at Izitour. She was present on Whats app, before during and after our stay, regarding our boat trip in Tu Long Bay. The service offered by Izitour and our contact Anna was of high quality (limousine bus transport, great guide, quality service on board the boat, attractive activities) all with real tour support throughout our stay.
Izitour is a very professional agency and the service provided was impeccable. From Europe, they organized a 19-day tailor-made trip for us throughout Vietnam from North to South with, at each stopover, our family being taken care of by guides or local correspondents from the agency. Each stage was very well organized and both our wishes and our travel constraints were all taken into account in the planning. In addition to their benevolence and sympathy, their professionalism deserves respect. Definitely to do with them again.
Unprepared trip and the agency managed my wishes overnight top
Efficient and lovely team.
I recommend
My friends and I did a one day trip to Ha Long Bay and we spent an amazing day!!! The service was excellent, we have a delicious meal on boat and all was perfectly coordinated and organized. We recommend this cruise 100%.
Thank you!
This tour agency, IZITOUR was spot on in preparing us for this unbelievable once in a lifetime trip.
The Marketing Executive, Ms Kayla answered my questions promptly and guided us with much attention to detail and practicality.
The guide was professional and keen to make sure our drives were successful.
The view of Halong bay/Sapa mountain area were awesome. Air was clear and fresh. Hiking at the area with sunshine on us was wonderfully pleasant.
The guides were very helpful and professional. Our trip was very pleasant and enjoyable. Everything was well executed. The tours were well organised by the local travel agent, Ms Kayla. There was no delay or hiccup. Even the hotel staff, Ms Dung was very helpful, especially when my daughter fell sick. Overall we are very satisfied with the whole experience at Hanoi. The only problem was the hiking at Sapa was a bit tough for me. Shall definitely recommend family and friends to visit. Plan to revisit in the future and travel by IZITOUR again.