We changed our itinerary and did not go with this agency but all exchanges with Lyn Tran were perfect.
We loved our wonderful trip to Vietnam. Total change of scenery between the hustle and bustle of the big cities, the calm of the countryside in the middle of the rice fields of the north, the cruise on Halong Bay, the temples and so on. Our homestays allowed us to fully immerse ourselves in local life. everything was perfect.
For some circumstances I have not been able to use the Izitour services, but asking for information about the Mekong Delta tour I came across a girl with extreme professionalism and kindness named Silvia Duong but I promised myself to do it when I return to Vietnam!! Thanks Sylvia
Thanks Lien for the travel quotation and tips. :) Appreciate your research and advice on the things to do in Sapa and Hanoi for my group.
Contacted 3 months before our departure and without any commitment on our part, Van Anh Phan (Anna) has always answered my requests for information (Visa info and tour advice in Vietnam). During our 4 months stay between Vietnam and Thailand, Anna is always there to help us and send us information. We established together our tour in the North, from Sapa to Ba Be lake from Hanoi. Perfect organization and a French-speaking guide Vinh of great quality, he was our scout, our encyclopedia and intermediary during our meetings with the ethnic groups of the North. Exceptional trip! VAN Anh Phan also organized our 2-day cruise on Lan Ha Bay. And there again, it was sublime on the Venezia and the transfer to Ninh Binh was done without a hitch. A great team of professionals who listen and know how to adapt to the travelers' wishes. Special mention to Van Anh Phan and our guide Vinh.
We had the most amazing time on a 3 day 2 night cruise in the Prince Junk along Halong Bay, the boat was stunning, the cabin and bathroom first class. The food was amazing, breakfast, lunch and dinner all served in a beautiful setting. The crew were brilliant, they looked after us from start to finish, top class service, our tour guide made our trip enjoyable, the stops along the way we're breathtaking, BBQ on the beach,they went out of their way to make us happy, birthday cake, little gifts, the bar had everything you could want. What a fantastic trip. Thanks to Izzitours for making it perfect from start to finish, transport there and back, very professional
A quality service and an impressive reactivity!
Coming to Vietnam for the first time, with my husband we wanted to discover the country and to be supervised. Very reassured by the agency we could enjoy a cultural tour with walks in different temples but also more unusual activities like cooking classes or visit of a candy and lacquered objects factory.
Thanks to the whole team and to Van Anh PHAN for his great availability and his help on the administrative part, even before the trip.
Phong nha Lake House is an international standard hotel.having a great lake view .
Hotel design good and meal is delicious.
Boat tours also fun.having music and dancing boat man show.
Cham Museum has a great exhibition of cham culture.
Marble mountain beautiful landscape with many Marble factories and historic temples.
A score without false notes! I' m happy !!! To the honor: benevolence, respect of the expectations, reactivity, dynamism, professionalism! Being very busy with my work, I could count on izitour for the organization of my 3 weeks of vacations in Vietnam in solo, I could trust them with my eyes closed! Thanks to them, I left full of emotions, head full of memories, thanks to them I spent unforgettable vacations, I saw amazing landscapes, I met incredible people and I could discover in depth the Vietnamese culture! A very enriching trip and rich in emotions! I would like to thank Anna, commercial agent, thanks to her who immediately understood my expectations during our first exchanges my stay was fantastic, a follow-up and an irreproachable organization, without her my vacations would probably not have had the same connotation! Very good choice of hotels and guides! Thank you very much for this work, thank you for your commitment, rigor and seriousness! I am moved and I do not regret having trusted you! Traveling alone is not always easy, but with your team and your services I was reassured and I felt at ease and especially fulfilled! I recommend this agency without hesitation! Congratulations to Anna, congratulations to the team, congratulations to Vietnam for making us live unique and magical moments.
Agency are absolutely reliable and very responsive to every customer request. We especially want to thank Silvia who faced with an organizational problem of ours , immediately and directly, got in touch with us via whatsapp. (Silvia also speaks Italian very well) once she became aware of our problem, thanks to her preparation and professionalism she solved everything in a few minutes, finding the appropriate solution. Having had previous experiences, we highly recommend this agency and thank Silvia once again and publicly for what she did for us! Adriana & Adriano
Incredible service!
First of all I would like to thank Ms. Lyn Tran who was 100% involved in our project.
She met all our expectations in record time. Together we were able to adapt the schedule as we wished, we are not yet gone but we will leave with a weight less, that of the organization and management of our vacations. The agency takes care of everything and we are not afraid of the trip and the language barrier thanks to them.
Thank you again
(I will put a comment after the trip to give feedback on our experience)
I'm going to Vietnam in a couple of weeks and although I'm not travelling with Izitour, I have been in contact with one of their agents (Anna) who has helped me preparing this trip. She is efficient, reactive and very professional. She has given me free advice on various things (transport, cooking classes etc.) for which I'm most grateful. Thanks very much Anna for all your help!