My friend and I requested four quotes from different companies for a specialised "heritage" tour of 12 days in Hanoi/Halong Bay and Central Vietnam in January. We had done a little research and had a few of our own ideas of what we wanted to see but not only did Ms Tran Lien provide us with the most attractive-looking tour schedule (with photos) but it seemed the most suitable for our needs and good value for money. After a couple of small changes which were easily accommodated and very promptly replied to we agreed to go ahead and on arrival received a very good service from their office, their guides and drivers. We very much enjoyed all aspects of the itinerary and had an extremely memorable trip thanks to their expert organisation and suggestions. We have since given them a little feedback as the only reason for not awarding 5 stars is that they chose some of the hotels close to the beach, which would have been superb had it not been chilly and raining heavily on those particular days! They have readily accepted that they should err on the side of caution in January and choose alternatives in future. We have no hesitation in recommending them most warmly for your visit to Vietnam, either long or short, and we hope to return ourselves in the near future. We learnt a lot about the country, and loved both the scenery and the people! Many thanks!