Your passport must be valid for at least six months beyond your date of arrival in Vietnam and contain a minimum of two blank pages.

French citizens, as well as nationals of 12 other countries (including Japan, South Korea, the United Kingdom, Germany, Italy, and Spain), may enter Vietnam without a visa for stays of up to 45 days. If you plan to stay longer, or if your nationality is not eligible for this exemption, please check with the nearest Vietnamese embassy or consulate, or feel free to contact us for further information.

International flights are not included in the price of our tours. You are free to choose and book the flights that best suit your needs and schedule. If you wish, our travel consultants can assist you in finding the best available options.

Valid travel insurance is mandatory to participate in the tour. It must cover the following:

• Emergency medical expenses (including hospitalization and repatriation)
• Trip cancellations or interruptions
• Activities included in your itinerary, including outdoor excursions

Before departure, please provide us with the following information:

• The name of your insurance company
• Your policy number
• A 24/7 emergency assistance contact number

Please check whether your credit card already provides coverage and consider purchasing additional insurance if necessary.

Spring (February to April) and autumn (September to December) are the most pleasant seasons to visit Vietnam, with mild weather and limited rainfall. However, the country stretches over more than 1,600 km, and weather conditions vary significantly. Vietnam can be visited year-round:

• North: Cool winters (December to February), hot and humid summers.
• Central: Rainy season from September to November.
• South: Tropical climate, warm year-round, with frequent showers from May to October.

Please pack clothing suitable for each region according to your itinerary.

Vietnam operates on GMT+7 year-round. There is no seasonal time change.

The local currency is the Vietnamese Dong (VND). US dollars and euros are sometimes accepted in hotels, but this is not guaranteed.

• Credit cards (Visa, MasterCard) are accepted in most mid-range to high-end hotels, restaurants, and shops.
• ATMs are widely available in major cities.
• Currency exchange is possible at the airport, banks, or authorized exchange offices.

Tip: Avoid using old, damaged, or torn banknotes, as they are often refused for payment.

If your tour includes domestic flights, the exact schedules, flight numbers, and relevant details will be provided in your travel documents.

Please arrive at the airport at least 2 hours before departure, bringing your passport and electronic ticket (or booking reference).

Baggage: Checked baggage allowance generally ranges between 20 kg and 23 kg, depending on the airline. Cabin baggage is usually limited to 7 kg.

Attention: Additional fees may apply if you exceed the permitted limits. We recommend checking the specific conditions of each airline (Vietnam Airlines, VietJet Air, Bamboo Airways, etc.) before your flight.

Flight schedules are subject to change by the airline. We will keep you informed in case of any updates.

If you have a connecting domestic flight in Vietnam, please follow these steps upon arrival:

• Collect your checked luggage.
• Proceed through immigration and customs.
• Make your way to the domestic terminal (at some airports, this may require a walk or a shuttle transfer).

Airport staff are generally available to assist you if needed. Do not hesitate to ask for help.

Recommended connection time: minimum 2 hours 30 minutes
This allows sufficient time for possible flight delays, queues at immigration and customs, and transfers between terminals.

Practical tip: At major airports such as Hanoi (Noi Bai) or Ho Chi Minh City (Tan Son Nhat), domestic and international terminals are not always located in the same building. Please allow ample time and follow the signs upon arrival.

No mandatory vaccinations are required to enter Vietnam.

However, health authorities recommend the following vaccinations, especially for long stays or travel in rural areas:

• Hepatitis A and B
• Typhoid fever
• Tetanus, diphtheria, pertussis (booster shots recommended)
• Rabies (in case of prolonged stays in rural areas or possible contact with animals)

If you are undergoing regular medical treatment, please ensure you bring a sufficient supply of medication for the entire duration of your stay.
Do not forget to carry your prescription, preferably in English, to facilitate any checks or medical consultations on site.

The risk of malaria is very low in Vietnam’s main tourist areas, including Hanoi, Ha Long Bay, Ninh Binh, Mai Chau, Pu Luong, Hue, Hoi An, Da Nang, Ho Chi Minh City, and the tourist areas of the Mekong Delta. No malaria prophylaxis is generally recommended for these regions.

However, if you plan to travel to remote rural, forested, or mountainous areas (for example, Muong Te in Lai Chau, certain border or isolated areas of the northern highlands, or deep areas of the Mekong), you should consult a doctor or a travel medicine clinic to assess the need for preventive treatment.

Tips to protect yourself from mosquito bites

• Apply insect repellent to exposed skin containing DEET (30–50%), icaridin, or PMD (citriodiol).
• Wear long, covering clothing, especially in the early evening and at night.
• Sleep under a mosquito net, particularly in simple accommodations, natural settings, or places without air conditioning.
• Use electric diffusers or mosquito coils in the evening in non-air-conditioned areas.
• Avoid stagnant water near your accommodation, as it is a breeding ground for mosquitoes.

Upon your arrival in Vietnam, our driver will be waiting for you at the airport exit, holding a sign displaying: “IZITOUR – [Your name]”.

Please take a moment to carefully check the signs at the arrival exit. If you have any difficulty locating our driver, do not hesitate to contact our French-speaking assistance team, available 24/7, at the following number:
+84 382 536 266 (direct call or WhatsApp available).

Practical tip: Make sure your phone is activated for international calls or internet access upon arrival to facilitate communication if needed.

Note: At some airports, several drivers may be waiting at the exit. If you do not immediately find our representative, please remain in the meeting area and contact us — we will assist you promptly.

Our small-group tours generally bring together between 4 and 7 participants. You will travel alongside people from diverse backgrounds, with different nationalities, cultures, and ages. This is a great opportunity to share experiences, exchange perspectives, and build meaningful connections throughout the journey.

To ensure that all planned activities run smoothly, punctuality is essential. Please respect the schedules communicated by your local guide to guarantee an enjoyable and seamless experience for the entire group.

For group tours, room allocation is based on the gender indicated on your passport. By default, you will share a twin room with a traveler of the same gender.
You will be accommodated in a single room in the following cases:

• You prefer to have a single room.
• No other traveler wishes to share a room.

In both cases, a single supplement applies. Please contact your travel consultant to check availability and the exact supplement amount.
Note: This supplement does not apply to train cabins, which include four berths per compartment.