They sorted out my Vietnam visa in a few hours

I was desperate because my visa hadn't been approved in time. I contacted the agency at 6 a.m. local time and they got back to me and got me a visa the same day in time for my flight to Tokyo.
I was very pleased with their promptness and punctuality. They saved my ass.
The price was high, given the urgency of the case, but they solved it. And I love people who can solve problems.