Unparalleled assistance and great Sapa experience

If you want the Vietnam travel planning done for you in the most professional way and have fantastic support throughout the whole trip, you should definitely go for Izitour!
We requested a private Sapa tour for 2 people from Hanoi very last-minute (the day before), and Ms Hien arranged everything immediately and was super helpful throughout the trip. We got unlucky with the transport to Sapa which unfortunately was delayed due to unforeseen circumstances, but Ms Hien handled the situation very professionally - she called the driver a few times and updated us on the progress, and eventually also reimbursed us for the delay.
In Sapa our guide Sue was already waiting for us and in spite of our late arrival we did all the hiking as planned. We learnt a lot about the local cultures and enjoyed truly breathtaking views of rice terraces and mountains over 2 days.
Ms Hien also booked a very nice hotel for us (Sapa Elegance), and we got a room with a view on the city. The staff was really helpful, because even though we had to check out before our hike on the second day, we were offered to use the shower before our return to Hanoi, which was really nice considering the length of the journey.