We recently did a 17 day trip of Vietnam, Cambodia and Thailand organized by Hien Nguyen of Authentik Travels/Izitour in April . She customized a detailed itinerary for us based on our travel preferences and was able to accommodate our activity requests which included a mix of sightseeing the tourist spots, seeing the cultural side of each city, planning outdoor nature activities including a bicycle ride through the countryside and several boat rides, and experiencing the daily lives of the people in each of the regions we visited. From the outset when we contacted her six months prior to the trip, she spent countless hours catering to our every need, answering our numerous e-mails and What’s App chats. She was extremely patient and very responsive in making changes and put together a fun filled itinerary for us. During our travels she was constantly in touch over the phone and chats, ensuring that the trip was going as planned and that we were met at every city by a tour guide and driver from pick up to drop off at each destination. On our first day in Hanoi where she is based, we were fortunate enough to meet her personally and she took us on a walkabout street food dinner with her husband which was an absolute treat. In short, Hien was a delight to work with, extremely professional and she has become a What’s App friend after we came back ! We have no hesitation whatsoever in recommending her as a travel consultant to anyone who visits these parts, and would like to take this opportunity to applaud her on doing a fantastic job – Kudos Hien, you were truly outstanding and we wish you every success !