I was having difficulties with my visa and I contacted the agency from their blog. Anna answered me right away and we talked on the phone in French and she gave me very good advice.
Thank you very much Anna you were very efficient, thanks to you I was able to get my visa approval letter in record time and thanks to this letter I got the visa at Hanoi airport in half an hour. Well done for the service and for your professionalism
Very enthusiastic and helpful staff. They offer an enormous range of tours which can be overwhelming but as foodies we opted for a half-day Hanoi foodtour and got to hit up all the street food essentials ???? Good way to spend time effectively during our travels
Very reactive and make every procedures easier. Van Anh PHAN Helped me get the visa letter and she fast doing all the procedure highly recommend it
We were 9 people from Australia, France and VN wanted to experience the beauty of Hagiang region in 6 days. Lien and her team, from IZITOUR, were super in helping to build a custom made itinerary that allowed us to not only see the beautiful scenery that Hagiang region had to offer but also opportunities to walk, to cycle and to interact with the local people in the villages of the ethnic minority groups. The driver, Giang, the tour guide, Ngoc, provided, were experienced and exceptional. They overcame challenging and rugged terrains to take us to wonderfully beautiful areas with small villages, markets and gave us some understanding about the culture, the dressing appearance etc. of each minority group. It was an exceptional travel experience that we feel privileged to have been provided. Bravo to Lien, to her team, to the tour guide, Ngoc and the driver, Giang. Well done! We appreciate your efforts and your looking after 9 of us in 6 days. Thank you.
We really like Trang An, a beautiful landscape of mountains, poetic rivers and fresh air. Everything happened exactly as the travel agency had advised. The trip is fun with the tour guide - Silvia Duong - she is enthusiastic and knowledgeable about history. Steamed snails, burnt rice, wow, I can't forget it.
We had had a good time with Silvia Duong. The trip was very good. The scenery was beautiful and the food was delicious. Thank you!
Amazing services and staffs especially Ms. Silvia Duong! During our trip to Hue she had gone an extra mile to give us the best recommendations and travel advices. We enjoyed our trip very much and want to thank Ms. Silvia Duong for her kind assistance and quick sincere responses! Hope we will have many more trip plannings together in the future! Thank you!
I just finished a tour to Vietnam and Cambodia with izitour, and despite my somewhat out-of-the-box program requirements, the fact that I was on my own and with no knowledge of foreign languages, they planned and executed my expectations perfectly.
We contacted IZITOUR about a cruise to Lan Ha Bay. We were fortunate to meet Silvia, a Vietnamese lady who speaks fluent Italian, who took charge of our needs and directed us to exactly the cruise they were looking for. It was a wonderful experience with welcoming and knowledgeable staff. The services and experiences offered were above and beyond our expectations especially in terms of both cabin accommodations and the quality of meals on board. Special thanks to Silvia for being able to give us the right advice, for following us with preparation and professionalism and for offering a high quality product.
Without any doubt we recommend IZITOUR!
Thank you very much Anna, very good service, good customer relationship and professional.
I would recommend